Team Pulsara

Team Pulsara

Team Pulsara is a diverse group of talent with a common purpose: To improve the lives of patients and caregivers through innovative communication.

Recent posts by Team Pulsara

9 min read

Q&A: How Can EMS Agencies Leverage Technology for Growth & Evolution?

By Team Pulsara on Sep 21, 2020

EDITOR'S NOTE: Last month, EMS1, Fitch & Associates, and the National EMS Management Association released their third annual EMS Trend Report, proudly sponsored by Pulsara. Because the articles and advice found within contain such critical subject matter, we've elected to publish each segment one at a time here on our blog. Read, enjoy, share, and take to heart the following information brought to you by the most prestigious thought leaders in EMS.

About the Author: Rachel Zoch is a branded content project lead for Lexipol, where she has written about public safety products and issues important to police, fire, EMS and corrections since 2015. 

In this Q&A, EMS1 talks with Pulsara’s Kris Kaull about the importance of communication, how to improve it with the right technology, and how the role of EMS in the overall healthcare landscape is changing.

Topics: EMS Technology Innovation Trend Report Interoperability Community Paramedicine
6 min read

Job Attrition and Lost Passion in EMS [2020 EMS Trend Report Part 3]

By Team Pulsara on Sep 08, 2020

EDITOR'S NOTE: In July, EMS1, Fitch & Associates, and the National EMS Management Association released their third annual EMS Trend Report, proudly sponsored by Pulsara. Because the articles and advice found within contain such critical subject matter, we've elected to publish each segment one at a time here on our blog. This excerpt is from The Consequences of Lost Passion for the Job, the third entry in the 2020 Trend Report. Read, enjoy, share, and take to heart the following information brought to you by the most prestigious thought leaders in EMS. 

About the Author: Anthony Minge, EdD, is a senior partner at Fitch & Associates. Prior to joining the firm, he was the business manager for Northwest MedStar in Spokane, Washington, one of the largest air medical programs in the Pacific Northwest. He holds a Doctor of Education degree in organizational leadership.

Improve compensation, career path and safety to recruit the next generation, and retain the current EMS workforce

Parents typically hope for more for their children. This is not just a financial goal, but one of happiness and satisfaction, including a career that is gratifying. Parental encouragement and influential adults are contributing factors in young people’s career decisions that cannot be discounted. Many have followed in the footsteps of a parent, teacher, or other mentor who provided encouragement and endorsement of a particular field. There was a time when children took their parents to school and presented them to the class, bragging about what mom or dad did for a career. This year’s data suggests that not as many public safety/EMS parents are guests at show-and-tell.

Topics: EMS Trend Report Wellness
2 min read

PRESS RELEASE: Pulsara Named 2020 EMS World Innovation Awards Finalist

By Team Pulsara on Sep 04, 2020

BOZEMAN, Mont., Sept. 4, 2020Pulsara, the leading telehealth and communication platform that connects teams across organizations, announced today that the company’s product Pulsara PATIENT has been honored as a 2020 EMS World Innovation Awards Finalist. As one of the most prominent voices in the prehospital emergency medical services community, EMS World employs the Innovation Awards program to recognize the industry’s most groundbreaking products of the year.

Topics: Press Innovation Awards
8 min read

How Current Events Will Shape the Future of EMS [2020 EMS Trend Report Part 2]

By Team Pulsara on Aug 31, 2020

EDITOR'S NOTE: Last month, EMS1, Fitch & Associates, and the National EMS Management Association released their third annual EMS Trend Report, proudly sponsored by Pulsara. Because the articles and advice found within contain such critical subject matter, we've elected to publish each segment one at a time here on our blog. Read, enjoy, share, and take to heart the following information brought to you by the most prestigious thought leaders in EMS.

About the Author: Rob Lawrence is the principal of Robert Lawrence Consulting. He previously served as the chief operating officer of Paramedics Plus in Alameda County, California. Before that, Rob was the COO of the Richmond Ambulance Authority. Rob is a former board member of the American Ambulance Association and currently serves as chair of its Communications Committee and a member of the media rapid response task force.

Examining how the COVID-19 pandemic, civil unrest, and reimbursement are impacting prehospital medicine, and how leaders can care for the workforce


This data for this year’s EMS Trend Report was collected in 2019 B.C. – before COVID-19. At the time, we didn’t know what was just round the corner. This year’s report provides a real indicator of the circumstances and challenges we have already seen in the COVID-19 era. As EMS staff were the first warriors into the battle and onto the front line, mental health, post-traumatic stress injury and burnout have elevated to the top of the chart.

Topics: EMS Trend Report ET3 COVID-19 Preparedness Reimbursement
8 min read

10 Things EMS Providers Need to Know About Wellness and Fitness

By Team Pulsara on Aug 24, 2020

EDITOR'S NOTE: This article originally appeared on EMS1.com. Special thanks to our guest author, Sarah Calams of EMS1 BrandFocus. 

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At the beginning of each year, many people make resolutions to either accomplish a personal goal or improve their life in one way or another. These resolutions, both large and small, include goals like eating healthier, exercising regularly, and learning a new skill.

Staying focused on a resolution year-round is difficult even under the most normal circumstances. This year, the COVID-19 pandemic has upended first responders’ lives as they continue to serve and take care of patients.

It’s easy to place your own needs on the back burner while taking care of others who are suffering and need help. However, it is important to recognize that your health – both physically and mentally – is more important than ever right now.

Topics: EMS Wellness Health
10 min read

The State of the Profession [2020 EMS Trend Report Part 1]

By Team Pulsara on Aug 19, 2020

EDITOR'S NOTE: Last month, EMS1, Fitch & Associates, and the National EMS Management Association released their third annual EMS Trend Report, proudly sponsored by Pulsara. Because the articles and advice found within contain such critical subject matter, we've elected to publish each segment one at a time here on our blog. Read, enjoy, share, and take to heart the following information brought to you by the most prestigious thought leaders in EMS.

About the authors: Jay Fitch, PhD, is a founding partner of Fitch & Associates and is internationally recognized for leadership as a consultant, educator and innovator in EMS and public safety.

Anthony Minge, EdD, is a senior partner at Fitch & Associates. Prior to joining the firm, he was the business manager for Northwest MedStar in Spokane, Washington.


TECHNOLOGY ADOPTION, PROVIDER RESILIENCY AND PREPAREDNESS: INTERPRETING THE EMS TREND REPORT 2020

EMS leaders anticipated a linear progression in 2020 – managing a slight increase in call volume and reimbursement, while trying to become more efficient and otherwise hold down costs. COVID-19 certainly changed the definition of normal, and perhaps how EMS will evolve in the future.

The EMS Trend Report asks a number of questions each year to ascertain industry perception of a wide variety of key issues and related trends, from measures used to track cardiac arrests, to clinical interventions, ePCR satisfaction, use of lights and sirens for 911 responses, budget changes, and the degree to which agencies are prepared for disruptive events.

Topics: EMS Communication ePCRs Community Paramedicine Mobile Integrated Health COVID-19
2 min read

Better Stroke Care for NY Mount St. Mary's Hospital

By Team Pulsara on Aug 14, 2020

New York Hospital Improves Communication and Door-to-Needle Times with Pulsara

Just before the start of the COVID-19 pandemic, care teams at Mount St. Mary’s Hospital in Lewiston, New York realized that they needed a better way to communicate. According to an article published recently in a local Lewiston news source, Mount St. Mary’s chose to adopt Pulsara in order to open better lines of communication between EMS and emergency department staff.

Pulsara is a mobile-first telehealth and communication platform that connects teams across organizations. Through the use of mobile technology, Pulsara allows every member of the care team —from medics to nurses to physicians — to communicate on one dedicated channel for each patient. And for stroke patients at Mount St. Mary’s Regional Stroke Center, more efficient care team communication can have a major impact.

Topics: Stroke Communication Telemedicine Technology Connected Teams Interoperability Client Success
2 min read

PRESS RELEASE: Pulsara Receives 2020 HealthTechZone Telehealth Award

By Team Pulsara on Aug 12, 2020

Telehealth Communication Platform Honored for Improving Healthcare Delivery

BOZEMAN, Mont., Aug. 12, 2020 Pulsara, the leading telehealth and communication platform that connects teams across organizations, announced today that the company has received a 2020 Telehealth Award from HealthTechZone.com, a leading healthcare technology news source. The award recognizes companies innovating and improving health delivery and management towards exceptional customer experiences. 

Topics: Press Awards Telehealth
2 min read

PRESS RELEASE: Pulsara Granted AHA Get With the Guidelines® Compatible Vendor Status

By Team Pulsara on Jul 31, 2020

BOZEMAN, Mont., July 31, 2020 — Pulsara, the leading telehealth and communication platform that connects teams across organizations, announced today that the company has been named a compatible vendor within the American Heart Association Get With The Guidelines® program. This premier AHA program assists hospitals in measuring and improving cardiovascular disease and stroke care through research-based methods, encouraging the latest scientific treatment guidelines and best practices. Officially, Pulsara is an American Heart Association/American Stroke Association compatible vendor for Get With The Guidelines® inpatient suite of programs, with program emphasis in coronary artery disease, resuscitation, and stroke.

Topics: Press
4 min read

Interconnected Teams: A Centralized Approach to Acute Care Medicine

By Team Pulsara on Jul 20, 2020

Time and accuracy in acute care are paramount at every stage of the care process, starting with dispatch and carrying through to the hospital. Time is tissue, and communication errors can lead to avoidable injury or even death. Care teams can’t afford to not get it right. Patients and their families are counting on them.

According to The Joint Commission, 80 percent of medical errors result from miscommunications between caregivers during transitions of care. Fueled by data like this, the U.S. Department of Health and Human Services has acknowledged that there is a communication crisis in healthcare: “Problems with communication between clinicians are pervasive and clearly result in preventable patient harm,” they state in their article on communication between clinicians. “Seminal studies have shown that poor levels of communication exist between clinicians at all levels of the health care system. The Joint Commission has found that communication issues are the most common root cause of sentinel events (serious and preventable patient harm incidents).” 

Miscommunication and treatment errors stem from a lack of a single effective communication method. Pagers, fax machines, and radios still dominate healthcare communication, and these technologies don’t allow care teams to communicate with one another as quickly or efficiently as they could. In order to establish effective team communication, then, it’s time to consider how mobile technology can help. 

Topics: Technology Connected Teams Inter-Organization Communication
5 min read

Pulsara Version 10.14: Improved Pulsara Calling and More (Release Notes)

By Team Pulsara on Jun 30, 2020

June 30, 2020 - Bozeman, Montana - Pulsara recently announced the release of app version 10.14. Full release notes are as follows.

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Hello!

Summer is so close, we can almost feel the heat.  Well, maybe not in Montana, we had snow over Memorial Day weekend!

With a surge in patients needing special care these last few months, we are here to help your care team navigate uncharted waters and do your job with technology that makes a difference.

Pulsara version 10.14 includes enhancements to privately communicate about patient care, and also gives providers flexibility to start voice and video conversations for better patient outcomes.

  • Pulsara Calls will now begin as audio-only, and video can be added on demand
  • Audio calls will begin using the internal phone earpiece
  • We’ve doubled the audio clip limit to two minutes
  • Android folks can schedule their on/off call times easier
  • Better reliability of video calls on Android during poor network connectivity 
Topics: Press Release Notes
3 min read

PRESS RELEASE: Telehealth and Communication Company Pulsara Launches Free Funding Resource to Help Emergency Management, Hospitals, and EMS Find and Secure COVID-19 Funding

By Team Pulsara on Jun 18, 2020

By utilizing a free funding resource, healthcare and public safety organizations can more quickly and easily meet their recovery and preparation goals.

Topics: Press Telemedicine COVID-19 Telehealth
3 min read

PRESS RELEASE: Missouri’s Poplar Bluff Regional Medical Center First in State to Embrace Leading Edge Telehealth and Communication Platform, Pulsara

By Team Pulsara on Jun 08, 2020

How one rural hospital is leading the charge to leverage innovative mobile technology for improved care team communication and collaboration.

Topics: Press Connected Teams
3 min read

PRESS RELEASE: CHRISTUS Good Shepherd Medical Center - Longview Achieves 59% Decrease in Door-to-Needle Time with Innovative Telemedicine Platform, Pulsara

By Team Pulsara on May 27, 2020

By replacing pagers and phone calls with mobile-first technology across the entire patient care team, a hospital achieves better patient outcomes and care team collaboration.

Topics: Stroke Press Connected Teams
7 min read

Celebrating First Responders: What Does Being a Paramedic Mean to You?

By Team Pulsara on May 22, 2020

EMS Week this year comes in the midst of a global pandemic. Every day, EMS teams across the country and around the world are risking their lives to bring aid to those in need. Today is EMS Recognition Day: a day devoted to honoring first responders for their unwavering commitment to serving their communities. In light of that, we’d like to take today to recognize Pulsara’s very own EMS personnel. 

Topics: EMS
1 min read

Pulsara Makes The Tech Tribune's List of 2020 Best Tech Startups in Bozeman, MT

By Team Pulsara on May 18, 2020

Pulsara is pleased to announce that the company has been selected as one of The Tech Tribune's 2020 Best Tech Startups in Bozeman, Montana! The Tech Tribune partners with Crunchbase to spotlight the Best Tech Startups across the US, and "delivers the latest technology news, in-depth technology articles, exclusive interviews with entrepreneurs, and insights on the hottest technology startups all over the world." According to the The Tech Tribune, winners were chosen based on a number of factors and qualifications:

Topics: Press Awards
6 min read

Pulsara Version 10.13: Improved Team Messaging and More (Release Notes)

By Team Pulsara on May 07, 2020

May 7, 2020 - Bozeman, Montana - Pulsara recently announced the release of app version 10.13. Full release notes are as follows.

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Hello!

We hope you’re staying safe and healthy in these crazy times. As a reminder, if your teams need any help managing COVID-19 patients and resources, please reach out to us and we’d be glad to walk you through how other health systems are using Pulsara for the pandemic.

We’re reaching out to let you know about a new mobile release coming your way! Pulsara version 10.13 features a number of enhancements to make your team communication experience even better. These include:

  • Team messaging enhancements
  • Alerting improvements for our Android friends
  • Receiving hospitals can now convert consults into transfers
  • Our iOS users can block caller ID when calling patient contacts (already existed for Android)
Topics: Press Release Notes
2 min read

PRESS RELEASE: Pulsara Wins 2020 Excellence in Customer Service Award

By Team Pulsara on Apr 20, 2020

FOR IMMEDIATE RELEASE
April 20, 2020

Bozeman, Mont — Pulsara today announced the company has been named a winner in the 2020 Excellence in Customer Service Award presented by Business Intelligence Group. 

Pulsara’s platform seamlessly coordinates communication between healthcare teams in the field (EMTs and paramedics) and between hospital staff (RNs, MDs, Techs, etc.) to improve the times and outcomes for critical care patients. Pulsara’s purpose is to improve the lives of patients and caregivers through innovative communication and award-winning customer service.

“Year after year the role of customer service plays a more important role in all of our lives,” said Maria Jimenez, chief operating officer of the Business Intelligence Group. “We are thrilled to be honoring Pulsara as they are leading by example and making real progress on improving the daily lives of so many.”

Topics: Press Customer Support Innovation
2 min read

We're Here to Serve You: Pulsara Can Help You Fight COVID-19 for Free

By Team Pulsara on Apr 15, 2020

Pulsara is a communication platform that connects teams. 

Pulsara is committed to helping your community in these difficult times. Instead of viewing the COVID-19 pandemic as a business opportunity, we are here to serve. Our Purpose is to improve the lives of patients and caregivers through innovative communication. Therefore, in these times of need, we are offering our communication platform to help communities effectively manage COVID-19 at no charge. We are keeping our COVID-19 page up to date, so you can use it as a resource to understand the different scenarios we support.

Topics: COVID-19
2 min read

Pulsara Recognized by The Tech Tribune and SIIA CODiE Awards

By Team Pulsara on Apr 07, 2020

This week, Pulsara received recognition from two prominent industry organizations: The Tech Tribune and the 2020 SIIA CODiE Awards.

Topics: Press