Team Pulsara

Team Pulsara is a diverse group of talent with a common purpose: To improve the lives of patients and caregivers through innovative communication.

Team Pulsara

Team Pulsara

Team Pulsara is a diverse group of talent with a common purpose: To improve the lives of patients and caregivers through innovative communication.

Recent posts by Team Pulsara

4 min read

Mobile Tech in Healthcare: Build a Safety Net for Your Patients & Deliver Care on Demand

By Team Pulsara on Jun 29, 2022

Editor's Note: This article was first posted on Becker's Hospital Review. Check out the original version here. 

The past two years have seen fast-paced innovation transform many parts of healthcare systems around the world. While some progress has been made around the interoperability of data systems, many care teams continue to use antiquated technologies to convey crucial patient information to one another, including linear communication tools like pagers, radios, and fax machines. Not only are these tools not connected, but if the chain breaks once, we've negatively affected a patient's outcome—either with a significant delay or in some cases, mistakes that generate more patient harm.

During a featured session at Becker's Hospital Review's Shift to Digital Virtual Event sponsored by Pulsara, Joey Branton, Senior Vice President of Strategic Initiatives at Pulsara, discussed why bringing broadband connectivity to patient-related communication is crucial to the future of healthcare innovation.

Watch the 30-minute replay below, or read on for the session's four essential takeaways. 

Topics: Telehealth Connectivity
11 min read

How Telemedicine, Community Paramedicine & ET3 are Changing EMS: 10 Things You Need to Know

By Team Pulsara on Jun 22, 2022

EDITOR'S NOTE: This article originally appeared on EMS1.com. Special thanks to our guest author, Cole Zercoe, for EMS1 BrandFocus.

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Here’s how your agency can use telehealth and community paramedicine to deliver more personalized care to patients

Community paramedicine, mobile integrated healthcare and ET3 are rapidly becoming hot topics in EMS as the profession evolves, especially as the long tail of the COVID-19 pandemic exacerbates issues like ambulance turnaround times.

As ambulance agencies worldwide struggle with long waits at the ED, it’s become even more vital to find solutions to issues like ED overcrowding and long wall times. Community paramedicine, MIH and ET3 possess the unique ability to reduce transports while simultaneously improving care for patients.

Here’s a look at 10 ways EMS agencies can use telehealth and community paramedicine to deliver high-quality care to patients, some of the advantages of implementing such strategies, and how the ET3 model supports this approach.

Topics: EMS Telemedicine Community Paramedicine Telehealth
4 min read

Pulsara Named 2022 SIIA CODiE Award Winner for “Best Healthcare Technology Solution”

By Team Pulsara on Jun 14, 2022

Pulsara MED OPS™ earns prestigious industry recognition for its impact on healthcare communication during incidents like MCIs, large-scale emergencies, and disasters. 


BOZEMAN, Mont., June 14, 2022
- Pulsara, the leading mobile telehealth and communication platform that connects healthcare teams across organizations, announced today that Pulsara MED OPS has been named the “Best Healthcare Technology Solution” winner of 2022 as part of the annual SIIA CODiE Awards. The CODiE Awards recognize the companies producing the most innovative business technology products across the country, and around the world.

Acknowledged as the premier awards program for the software and information industries for over 35 years, the SIIA CODiE Awards are produced by the Software & Information Industry Association (SIIA), the principal trade association for the software, education, media, and digital content industries. SIIA announced the full slate of CODiE winners during an online winner announcement on June 8. Pulsara MED OPS™ was honored as one of 46 winners across the 45 business technology categories, including seven leadership categories recognizing outstanding companies, individuals, and teams.

Topics: Press Awards
3 min read

Pulsara Releases Obstetrics Patient Type for Improved Care Coordination and Communication

By Team Pulsara on May 25, 2022

New functionality enables healthcare teams to better support pregnant mothers and newborns via telehealth and improved communication. 

Bozeman, Mont., May 25, 2022Pulsara, the leading mobile telehealth, communication, and logistics platform that unites healthcare teams and technologies across organizations during dynamic events, recently released a dedicated obstetrics patient type that connects distributed teams on a single flexible and scalable platform—from EMS and standard obstetrics teams to NICU or trauma teams in more critical cases. The new functionality unites care teams around each OB patient case, improving the lives of both patients and caregivers by enabling reduced treatment times, improved team collaboration, and streamlined transfers. 

Topics: Press Obstetrics
8 min read

10 Ways Firefighters Can Support Their Own Mental Health

By Team Pulsara on May 18, 2022

EDITOR'S NOTE: This article originally appeared on FireRescue1.com. Special thanks to our guest author, Linda F. Willing, for FireRescue1 BrandFocus.

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It’s a stressful job, so you need to know how to check in and take care of yourself

Firefighting is a stressful occupation. Working in unpredictable and hazardous environments takes a physical toll. Difficult calls, variable duty schedules, working in close proximity with others who may or may not be personally compatible – all of these things contribute to stress that, if not well managed, can lead to significant issues for both physical and mental health.

In recent years, fire departments have done much better in emphasizing physical health and safety, through such things as improved protocols for use and care of PPE, the mandatory use of seatbelts and requirements for rehab during prolonged incidents. Many fire departments now have regular health screenings for all members and maintain records on long-term health risks like job-related cancers.

Attention to firefighter mental health has lagged behind more obvious physical hazards. According to a 2017 study, more firefighters die from suicide each year than in the line of duty. Firefighters are at increased risk of depression, anxiety, stress and other mental health-related problems that may be either chronic or acute. While organizational support in these areas would be optimal, individual firefighters can also take steps to care for their own mental health.

Here are 10 simple things you can do to support and enhance mental wellness for yourself and your fellow firefighters.

Topics: Wellness Mental Health
4 min read

Pulsara Introduces Powerful Incident Management Functionality for Triage and Patient Tracking

By Team Pulsara on Apr 27, 2022

Custom patient IDs and wristband scanning will enable seamless response across organizations during stress events.

Bozeman, Mont., April 27, 2022 — Pulsara, the leading mobile telehealth, communication, and logistics platform that unites healthcare teams and technologies across organizations during dynamic events, announced today that they are releasing new functionality for mass casualty (MCIs) and multiple patient incidents (MPIs) that will help quickly scale emergency response. 

The product’s new incident management capabilities will allow first responders and EMS providers to quickly create or join an existing patient channel by scanning custom armbands — such as public safety-issued bands or traditional triage tags used during a crisis, add patient condition (red, yellow, green, and black) within the app, and give incident command the ability to monitor the number, status, and severity of patients through a patient dashboard.

When responding to MCIs/MPIs, first responders and medics often use wristbands and/or triage tags to triage patients and visibly denote their condition. Pulsara’s new MCI functionality will allow first responders to scan these wristbands/triage tags and instantly start a new patient channel in Pulsara. Responders — from any organization — who subsequently treat the patient will be able to simply scan the wristband and will instantly be added to the patient’s channel. They will then be able to see all information that has previously been added to the case, including any known demographic information, vitals, any treatments provided, and all communications around the patient. Medics will also be able to add, track, and modify the patient’s triage status in Pulsara, with the appropriate green, yellow, red, and black statuses that match traditional triage tags. 

Topics: Press Mass Casualty Incidents Multiple Patient Incidents
3 min read

Pulsara Releases Toxicology & Overdose Patient Type to Streamline Patient Care

By Team Pulsara on Apr 20, 2022

The newly expanded platform allows healthcare teams to support toxicology and overdose patients via telehealth and improved communication. 

Bozeman, Mont., April 20, 2022Pulsara, the leading mobile telehealth, communication, and logistics platform that unites healthcare teams and technologies across organizations during dynamic events, recently released a dedicated toxicology and overdose patient type that easily connects everyone required for each patient case—from EMS and hospital teams to the poison center and even behavioral health. 

With this new dedicated functionality, everyone along the patient care continuum can collaborate securely and instantly, avoiding multiple reports and phone calls. Teams can leverage instant messages, live group video and audio calling, images, audio clips, flowchart notes, and template-driven recommendations, all without a single landline phone call. Pulsara puts consultants, toxicologists, and poison centers on the frontlines through the platform’s instant visual communications to identify a venomous snake or mystery pills, assess a strange rash, or even interpret an ECG.

Pulsara even enables first responders to treat in place when appropriate, equipping EMS with direct communication with hospital clinicians, toxicology or overdose specialists, or even behavioral health experts. Such unified communication helps facilitate unnecessary ED visits and saves time and resources for the care system while providing a better experience for the patient. 

Topics: Press Telehealth Toxicology
3 min read

Arkansas’s Ouachita County Medical Center Cuts Door-In, Door-Out Times for STEMI Patients by 50% with Pulsara

By Team Pulsara on Apr 04, 2022

How one Arkansas hospital is using healthcare communication technology to dramatically speed up time-to-treatment for STEMI patients

BOZEMAN, Mont., April 4, 2022Pulsara, the leading mobile telehealth, communication, and logistics platform that unites healthcare teams and technologies across organizations during dynamic events, published new details on Arkansas-based Ouachita County Medical Center’s record improvements in patient care. The Ouachita County Medical Center Case Study reveals the challenges many hospitals face when trying to transfer patients quickly, and the solution they found that enabled faster transfers and streamlined communication across organizations, ensuring secure and efficient patient care.

As a small medical center in rural southern Arkansas, Ouachita County Medical Center (OCMC) faced a lengthy and inefficient process when transferring STEMI patients to percutaneous coronary intervention (PCI) facilities that could provide critical care. Jennifer Ray, RN, OCMC’s ER and ICU manager, explained that in 2017, the average door-in, door-out (DIDO) time was 72 minutes for the 19 STEMI patients who came into the OCMC ER—more than double what the American College of Cardiology Foundation and the American Heart Association recommends.

Topics: STEMI Press Customer Success Transfer
2 min read

THIS JUST IN: Pulsara to Launch Dating Version of App, TINDARA

By Team Pulsara on Apr 01, 2022

APRIL 1st, 2022 — Avid Pulsara customers know that they can depend on Pulsara for all their clinical communication needs. But long shifts and overtime hours can make it difficult to find time for extracurricular communication—particularly of the dating kind. 

We hear you. That's why Pulsara is excited to announce our upcoming version of the Pulsara app: Tindara. 

Topics: April 1
3 min read

Pulsara Releases Behavioral Health Patient Type for Improved Care Coordination

By Team Pulsara on Mar 22, 2022

The newly expanded platform allows first responders and healthcare providers to support behavioral health patients via telehealth and streamlined transfers. 

Bozeman, Mont., March 22, 2022Pulsara, the leading mobile telehealth, communication, and logistics platform that unites healthcare teams and technologies across organizations during dynamic events, recently released a dedicated behavioral health patient type allowing EMS crews, hospital teams, and other healthcare organizations to better support behavioral health patients. EMS or other first responders can now directly connect with behavioral health facilities, teams, or individuals through live group video and audio calling to receive help in determining the most appropriate treatment for the patient. For teams working with patients who need enhanced behavioral health services, this new patient type helps streamline placement to a more appropriate facility. Utilizing this new functionality on the Pulsara platform, clinicians can quickly facilitate appropriate real-time treatment for patients, help relieve overcrowded healthcare facilities, and save time, money, and resources by avoiding unnecessary and extended ED visits.

Topics: Press Telehealth Behavioral Health
2 min read

Press Release: Pulsara Releases Innovative ED Availability Feature for EMS and Hospital Teams

By Team Pulsara on Feb 23, 2022

New functionality allows hospitals to notify EMS of ED availability, improving efficiency, collaboration, and patient care

Topics: EMS Press
3 min read

Arkansas Hospitals Streamline Patient Transfers With Pulsara

By Team Pulsara on Feb 02, 2022

As COVID-19 cases worsened across the state of Arkansas, hospitals struggled to keep up with the need. It became difficult to find bed placement for patients needing to be transferred to other facilities. The State of Arkansas decided to find a way to help hospitals make transferring and accepting patients easier. 

Over the last few weeks, Arkansas hospitals have replaced their former transfer process with a new system. Pulsara is a communication and logistics platform that connects hospitals across the state. The company's Virtual Placement Center shows hospitals when a patient needs a transfer and offers other hospitals the opportunity to initiate a conversation and accept them.

Interviewing a number of clinical leaders across Arkansas, reporter Ashley Godwin with Little Rock's CBS affiliate THV11 covered the story. "It's a virtual waiting room, essentially for patients requiring or requesting transfer throughout the state of Arkansas," said Dr. Rawle Seupaul, Chief Clinical Officer of UAMS.

Topics: Press Customer Success Transfer
3 min read

Press Release: Arkansas-Based Saline Memorial Hospital Reduces STEMI Treatment Times By 28% In 4 Months with Pulsara

By Team Pulsara on Jan 12, 2022

How one rural Arkansas county is using integrated telehealth, communication, and logistics technology to treat patients faster

Bozeman, Mont., Jan. 12, 2022 —  Pulsara, the leading mobile telehealth, communication, and logistics platform that unites healthcare teams and technologies across organizations during dynamic events, published new details on Arkansas-based Saline Memorial Hospital’s record improvements in patient care. The Saline Memorial Hospital Case Study reveals the unique challenges care teams were facing with a rapidly growing and dispersed population, and the solutions they found to markedly reduce treatment times, establish secure and reliable ECG transmissions, and improve real-time care team communication. 

Topics: STEMI Customer Success
3 min read

Unified Communication: A New System for Improving the Patient Journey

By Team Pulsara on Dec 06, 2021

Editor's Note: This article was originally posted on Becker's Hospital Review under the title "From communication silos to unified communication: 4 takeaways on a new system for improving the patient journey."

The traditional patient journey is plagued by communication silos. Multiple healthcare providers are involved in a patient's care from start to finish, but many times they don't have the tools needed to communicate effectively with each other. Pulsara enables unified communication that dismantles these silos, providing a single source of truth between disparate care teams that improves emergency care coordination.

In a November webinar hosted by Becker's Hospital Review, Joey Branton, Pulsara's Senior Vice President for Strategic Initiatives, discussed the silos in healthcare communication and described how Pulsara's solution provides improved networked communication with a system of care that scales.

Here are four key takeaways from the presentation:

Topics: Connected Teams Systems of Care
16 min read

Force Multiplier Patient Care - Q&A

By Team Pulsara on Nov 17, 2021

What if you could keep hundreds of low-acuity patients a week from having to needlessly go to the emergency room? With a scalable system of care, Austin-Travis County EMS is doing just that. In just three weeks, they kept 434 low-acuity patients out of the hospital—rerouting them to faster and more appropriate care via their ET3 clinic partner agency and the telehealth communications and logistics platform Pulsara.

Recently, Commander Steve White and Dr. Carlos Navarro presented a webinar to share their experience with creating the C4 unit, walk through a case study, and offer tangible takeaways and cutting-edge insights. If you haven't yet had the chance to catch up on the conversation, check out part 1 and part 2.

Read on to hear from Commander White and Dr. Navarro as they host a Q&A, answering audience questions about their system, how it works, and how its principles can be applied to other organizations. 

Topics: EMS ET3 Telehealth Customer Success
11 min read

Force Multiplier Patient Care [Part 2]

By Team Pulsara on Nov 10, 2021

What if you could keep hundreds of low-acuity patients a week from having to needlessly go to the emergency room? And what if, by doing so, you could reduce or eliminate the challenge of slow turnaround times, free up much-needed EMS and hospital resources, and help patients get the care they need faster, more affordably, and more efficiently?

Austin-Travis County EMS is doing just that. With a scalable system of care, they kept 434 low-acuity patients out of the hospital in just three weeks—rerouting them to faster and more appropriate care via the interconnected support of their ET3 clinic partner agency and the telehealth communications and logistics platform Pulsara.

On October 19th, Commander Steve White and Dr. Carlos Navarro shared their experience with creating the C4 unit, walked through a case study, and shared tangible takeaways and cutting-edge insights that you can apply to your own organization today.

Check out part 2 of their presentation below! (If you haven't yet had the chance to read part 1, check it out here.) 

Topics: EMS ET3 Telehealth Customer Success
17 min read

Force Multiplier Patient Care [Part 1]

By Team Pulsara on Oct 27, 2021

What if you could keep hundreds of low-acuity patients a week from having to needlessly go to the emergency room? And what if, by doing so, you could reduce or eliminate the challenge of slow turnaround times, free up much-needed EMS and hospital resources, and help patients get the care they need faster, more affordably, and more efficiently?

Austin-Travis County EMS is doing just that. With a scalable system of care, they kept 434 low-acuity patients out of the hospital in just three weeks—rerouting them to faster and more appropriate care via the interconnected support of their ET3 clinic partner agency and the telehealth communications and logistics platform Pulsara.

On October 19th, Commander Steve White and Dr. Carlos Navarro shared their experience with creating the C4 unit, walked through a case study, and shared tangible takeaways and cutting-edge insights that you can apply to your own organization today.

Check out part 1 of their presentation below! 

Topics: EMS ET3 Telehealth Customer Success
6 min read

Caring for Specialty Patients: 10 Things Every Medic Should Know

By Team Pulsara on Oct 15, 2021

Editor's Note: The following content originally appeared on EMS1.com. Special thanks to our guest blogger, Drew Rinella for EMS1 BrandFocus. 

Specialty patients present unique challenges to EMS providers in the field. Whether it's a rare medical condition, an unusual medical device, or an unfamiliar treatment, specialized conditions will require different considerations from more routine calls. But don't worry; even if you aren't familiar with the patient's condition or device, there are some practices you can use to help minimize the degree of unfamiliarity and still provide top-notch care for your patient. 

Here are 10 things you need to know about caring for specialty patients and managing resources around their care.

Topics: EMS
9 min read

10 Things You Need to Know to Prepare a Successful Grant Application

By Team Pulsara on Oct 04, 2021

Editor's Note: This article originally appeared on EMS1.com. Special thanks to our guest author,EMS1 BrandFocus Staff

This step-by-step guide will help you plan, prepare and apply for grant funding to support your EMS organization

Many public safety organizations find themselves with tight budgets, asked to do more with less – especially with declining tax revenues and increased calls for service during the pandemic. Grant funding is a good way to supplement your annual budget, and there are plenty of resources, whether public (state, federal and local) or private (foundations, corporations, etc.).

The coronavirus pandemic significantly challenged and strained our nation’s healthcare system, including EMS agencies from coast to coast. Lawmakers have enacted legislation providing about $5.3 trillion to help mitigate the economic burden. In particular, the American Rescue Plan Act of 2021 provides aid to help first responders and healthcare professionals.

If you are just beginning your search for grant funding or are familiar with grants but unsure of how to prepare an application, here are 10 best practices for success when searching for and applying for grant funds:

Topics: Funding
10 min read

8 Places to Invest in Provider Safety

By Team Pulsara on Oct 01, 2021

Editor's Note: On August 11th, EMS1, Fitch & Associates, and the National EMS Management Association released their fourth annual EMS Trend Report, proudly sponsored by Pulsara. Because the articles and advice found within contain such critical subject matter, we've elected to publish each segment one at a time here on our blog. Read, enjoy, share, and take to heart the following information brought to you by the most prestigious thought leaders in EMS. This fifth and final entry in the 2021 Trend Report is written by Rob Lawrence, director of strategic implementation of PRO EMS Cambridge, Massachusetts, and executive director of the California Ambulance Association.


Safety, security, well-being, and fatigue: Key organizational indicators of a robust workforce

After a tumultuous year, we anticipated some shifts in the 2021 EMS Trend Report. We did not see a major shift in levels of burnout, or why providers are leaving their agencies, as we may have expected. What we did see, however, was a change in the three most critical issues facing EMS today. In a shift from 2020, provider mental health and provider safety rounded out the top three critical issues, behind retention of quality personnel, which has remained consistent.

The 2021 EMS Trend Report survey revealed a lot about respondents’ opinions regarding their safety and well-being. Views on and requests for support for mental health of both providers and their patients were telling, as was the need to offer physical and personal protections, both on the person and in the vehicle.

Topics: EMS Trend Report