3 min read

Mobilize Your Care Teams Early to Maximize Peak Performance

By Brittany Means, RN, BSN on Jan 22, 2021

Picture this:

About 12 hours into your 24-hour shift, you and your partner are finally sitting down to your first real meal of the day.

Just as the first bite of warm food hits your lips, the tones drop—an all-too-familiar scenario in the world of first responders. 

You’re dispatched to a 51-year-old male reporting chest pain. You walk in the door to a very distraught family, gathered around a man clutching his chest. He is pale and sweating profusely. You meet your partner’s eyes, and you know you’re both thinking the same thing. You quickly obtain the ECG and your suspicions are confirmed: tombstones in leads II, III, and AVF.

Topics: Stroke STEMI EMS Coordinators' Corner
11 min read

10 Things You Need to Consider When It Comes to Your EMS Station

By Team Pulsara on Jan 18, 2021

EDITOR'S NOTE: This article originally appeared on EMS1.com. Special thanks to our guest author, Rachel Zoch, for EMS1 BrandFocus

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Be sure to include ample space for sleep, fitness and other critical activities whether you are making improvements or building a new facility

An EMS station needs to provide the comforts of home as well as the tools for work, from restful sleeping quarters to office space and equipment storage. Energy efficiency and safety should also be top of mind, whether you are making improvements to your current station or building a new facility.

To find out more about the elements needed for a modern station, EMS1 spoke with Austin-Travis County (Texas) EMS Chief Ernesto Rodriguez, who recently oversaw the design and construction of a new EMS station for his agency.

Topics: EMS Innovation 10 Things You Need To Know
3 min read

Pulsara in Action: Following A Patient's Journey with AMR and UCHealth

By Nathan Williams on Jan 04, 2021

In time-sensitive emergencies, time is tissue. Every minute makes the difference in your patient's outcome, for better or worse. 

That's why UCHealth and AMR - Colorado Springs / El Paso County partnered with Pulsara, a healthcare communication and telehealth platform, to save time when patient outcomes are on the line. Pulsara creates a secure, unified patient channel—replaces multiple phone calls, radio reports, faxes, and pagers—and allows care teams to communicate efficiently and effectively when treating patients.

In this live-action retelling of a true story, watch how AMR and UCHealth use Pulsara to streamline and speed their communication processes throughout the patient's journey, making sure that every member of the care team is in the know, when they need to know—from dispatch answering the 911 call, to the hospital staff closing the case after the patient’s treatment is complete.

Topics: Stroke EMS Client Rockstars Technology Customer Success Patient
9 min read

10 Things EMS Providers Need to Know About Telehealth

By Team Pulsara on Dec 29, 2020

EDITOR'S NOTE: This article originally appeared on EMS1.com. Special thanks to our guest author, Sarah Calams of EMS1 BrandFocus. 

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Telehealth applications can help expand the reach of out-of-hospital care to save more lives


In light of the COVID-19 pandemic, healthcare and EMS providers have found themselves relying on technology more than ever before.

Topics: EMS Telemedicine Technology Innovation 10 Things You Need To Know COVID-19 Telehealth
3 min read

Real-Life Superheroes: Nurses Get Their Own Marvel Comic Book

By Team Pulsara on Dec 22, 2020

Summer blockbusters may have been cancelled, but this year, we've gotten to see what it truly means to be a superhero. 

As the COVID-19 pandemic spread around the world, doctors, nurses, paramedics, and emergency responders of every kind stepped up to take care of others. They’ve chosen to be there for us in our hour of need, sacrificing their own health, safety, and even the ability to go home to be with their families at the end of long, scary, and difficult shifts. That’s the true definition of heroism. 

To celebrate these healthcare heroes, Marvel Comics partnered with Allegheny Health Network (AHN) in Pennsylvania to help tell the stories of these real-life heroes. 

Topics: EMS Healthcare nursing COVID-19 Health
9 min read

Mass Casualty Incidents: 10 Things You Need to Know to Save Lives

By Team Pulsara on Dec 18, 2020

EDITOR'S NOTE:This article originally appeared on EMS1.com. Special thanks to our guest author, Michael Fraley of EMS1 BrandFocus. 

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Take control of the situation and establish command as soon as possible to start triaging and transporting patients


Much has been written over the years about responding to and managing “The Big One.” The list of all the articles and books about mass casualty incident management is a long one.

Every year, we conduct tabletop drills and full-scale exercises, tearing apart retired school buses and carrying high school drama students from the “scene” and around the block to the EMS station, where they are thanked with a free lunch.

Topics: EMS 10 Things You Need to Know to Save Lives Emergency Management Mass Casualty Incidents
6 min read

How Video Streaming Benefits Everyone Involved in an EMS Call

By Team Pulsara on Dec 11, 2020

EDITOR'S NOTE: This article originally appeared on EMS1.com. Special thanks to our guest author, Sarah Calams of EMS1 BrandFocus. 

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Telehealth applications can help expand the reach of out-of-hospital care to help EMS and hospital providers deliver better patient care, faster


With today’s advanced technology, anyone can use their smartphone, tablet, or computer to connect via real-time video to talk with anyone around the world.

Yet, in the healthcare system, video streaming has remained static, convoluted, and complicated.

Topics: EMS Telemedicine Technology Connected Teams Community Paramedicine Inter-Organization Communication Telehealth
4 min read

What Is EMS? A Brief Guide to Emergency Medical Services

By Kinsie Clarkson on Dec 09, 2020

Emergency Medical Services—EMS, for short—is a branch of healthcare, public health, and public safety that responds to calls for help, 24/7, in almost every community in our nation. EMS encompasses a number of different services and roles, providing vital lifesaving care for patients during times of emergency. There are around 1.05 million licensed EMS professionals across the U.S. and nearly 623,000 of these are EMTs, while over 268,000 are paramedics. 

Topics: EMS Time Sensitive Emergencies ET3 Community Paramedicine Mobile Integrated Health COVID-19
14 min read

10 Things You Need to Know to Increase Interagency Cooperation and Collaboration

By Team Pulsara on Dec 04, 2020

EDITOR'S NOTE:This article originally appeared on EMS1.com. Special thanks to our guest author, Michael Fraley of EMS1 BrandFocus. 

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It is probably safe to say that as long as humans have been sharing space with each other, there has always been some level of conflict. Struggles between coworkers can come from competition, innovation or a desire for improvement. Handled incorrectly, though, that conflict can also lead to inefficiencies, stagnation and harm to all parties involved.

Topics: EMS Connected Teams 10 Things You Need To Know
15 min read

Large Scale Disaster Prevention & Mitigation: Top 6 Takeaways (Webinar)

By Kinsie Clarkson on Nov 11, 2020

It's been a big year for large-scale emergencies. Hurricanes, floods, wildfires, a pandemic — and responding to all these disaster scenarios involves a great deal of preparation, practice, and planning. 

Recently, a panel of industry leaders and experts in EMS and emergency preparedness (including Pulsara's own CMO, Kris Kaull) got together for an exclusive fireside chat-symposium, hosted by HERE Technologies. The group talked about overcoming the obstacles of disaster preparedness and mitigation and how to build a culture of preparedness and cross-agency collaboration. As they discussed disaster mitigation for large scale public safety scenarios, they also touched on some of the latest technology that's helping to improve scenario planning. 

Read on for the top 6 takeaways, or watch the full webinar below.

Topics: EMS Technology COVID-19 Preparedness Emergency Management
23 min read

The Passion of a Serial Entrepreneur: An Interview by Brett Lyle with Kris Kaull

By Kinsie Clarkson on Oct 19, 2020

The Passion of a Serial Entrepreneur: To-Do Lists, Coaching, and Spilled Coffee

Pulsara CMO Kris Kaull recently had the exclusive opportunity to sit down with Brett Lyle, strategist, creator, and founder/coach at Brett Lyle Coaching and the Emergent Leadership YouTube channel. Kris and Brett discuss tangible practices that define and reshape mindsets, talk daily to-do lists, and lifelong goals and accomplishments. Kris also shares the tools he has used to overcome entrepreneurial challenges and explains how he intentionally designed his clinical career to be both personally fulfilling and professionally valuable to the industry. 

Special thanks and shout out to Brett for this awesome interview and opportunity! (To see more of Brett's work, follow her on social, or to contact her, see her links at the end of this post).  

Watch the exclusive interview in the video below, or read on for the full conversation.

Topics: EMS Leadership Wellness Health
4 min read

TRAUMA: Radio Report (A One-Act Play by Jessie Senini)

By Jessie Senini on Oct 16, 2020

TRAUMA: Radio Report

A One-Act Play by Jessie Senini

Unit 3245 has responded to a motorcycle accident with two injured persons in the dead of night on a suburban road. Patient One is unresponsive, while Patient Two is alert but with severe injuries. Both are critical. With the update information from the bystander, dispatch is also calling out a second unit for the other patient, and fire is already responding to the scene. The location does not meet criteria for a helicopter (the ground units will be faster) and everyone is lights and sirens to get there.

Topics: EMS Communication Acnkowledge
3 min read

Three Keys to Silent Leadership

By Asbel Montes on Oct 14, 2020

Special thanks to our guest author, Asbel Montes, for contributing today's blog. Asbel is the Senior Vice President of Strategic Initiatives at Acadian Ambulance Service. You can read more about him in his bio below.

One of the most important aspects in leadership is being able to recognize the power of your words. Just as important, however, is the ability to recognize the power of your silence. 

Topics: EMS Leadership Communication
9 min read

911-Initiated Telemedicine: How Clinical Leaders Are Using Mobile Tech

By Kinsie Clarkson on Oct 12, 2020

As hospitals and EMS agencies in Colorado Springs, Colorado, watched organizations around the world respond to COVID-19, they began to anticipate what their own response would look like. “We got to watch what happened in Italy and Europe and then subsequently in New York,” said Dr. Matt Angelidis, the co-medical director for the Colorado Springs Fire Department and AMR, and emergency physician for UC Health at Memorial Central, Memorial North, and Pike's Peak Regional Hospital. “We had time to think about, ‘Is there a better answer, or do we have an alternate way that we can take care of these patients and deliver care?’”

Topics: EMS Community Paramedicine COVID-19 Pulsara PATIENT HIPAA Customer Success
17 min read

Roundtable Discussion: The Future of the EMS Profession [2020 EMS Trend Report Part 5]

By Team Pulsara on Oct 09, 2020

EDITOR'S NOTE: EMS1, Fitch & Associates, and the National EMS Management Association recently released their third annual EMS Trend Report, proudly sponsored by Pulsara. Because the articles and advice found within contain such critical subject matter, we've elected to publish each segment one at a time here on our blog. This excerpt is from Roundtable: Mapping Alternative Destinations and a Career Path for EMS, the fifth entry in the 2020 Trend Report. Read, enjoy, share, and take to heart the following information brought to you by the most prestigious thought leaders in EMS.

EMS leaders interpret the results of the 2020 EMS Trend Report in light of COVID-19, and what it means for the future workforce


The fifth annual EMS Trend Report explores how
recurring and emerging trends are impacting prehospital medicine. We asked industry experts to analyze how the results reflect current healthcare trends, what they mean for EMS post-COVID-19, and how they can guide retention efforts.

Topics: EMS Trend Report
4 min read

Australian Research Links Rise in Cardiac Deaths to Pandemic Precautions

By Kinsie Clarkson on Oct 07, 2020

As the world buckled under the weight of COVID-19, emergency protocols were put in place to protect as many people as possible from exposure to the virus. Many of these protocols successfully achieved what they were designed to do. However, there were also many ways in which we didn’t yet fully understand the impacts of our pandemic response protocols.

Australian EMS agency Ambulance Victoria has recently released new research on the specific causes behind one such unintended consequence: increased deaths from sudden cardiac arrest.

Topics: EMS Time Sensitive Emergencies COVID-19 Sudden Cardiac Arrest Australia
5 min read

One-on-One with April O'Quinn: VA EMT Honored with American Girl Doll

By Kinsie Clarkson on Sep 25, 2020

A contest.

An adoring niece.

And, a humble EMT.

Put them together, and you get one beautiful story.

As the COVID-19 pandemic raged into June, essential workers continued to put their lives on the line each day to take care of others. The American Girl Company wanted to highlight their service. A request went out asking for nominations of friends or family members who were putting their own health at risk to step up to serve others in the midst of the pandemic, calling it the Heroes with Heart contest. At the end of August, American Girl announced the five grand prize winners. 

Among those five winners was April O’Quinn, an EMT for Richmond Ambulance Authority.

Topics: EMS
3 min read

Exploring Prehospital Evidence-Based Guidelines: Use of Naloxone

By Forrest Winslow on Sep 23, 2020

Several healthcare emergencies are unique to EMS. However, much of prehospital and out-of-hospital medical practice is based on standards from other disciplines of health care. Over the years, we’ve attempted to apply science from traditional medicine that fits in the setting of an emergency department or ICU, not necessarily in the back of the ambulance. 

Topics: EMS Evidence-Based Guidelines
9 min read

Q&A: How Can EMS Agencies Leverage Technology for Growth & Evolution?

By Team Pulsara on Sep 21, 2020

EDITOR'S NOTE: Last month, EMS1, Fitch & Associates, and the National EMS Management Association released their third annual EMS Trend Report, proudly sponsored by Pulsara. Because the articles and advice found within contain such critical subject matter, we've elected to publish each segment one at a time here on our blog. Read, enjoy, share, and take to heart the following information brought to you by the most prestigious thought leaders in EMS.

About the Author: Rachel Zoch is a branded content project lead for Lexipol, where she has written about public safety products and issues important to police, fire, EMS and corrections since 2015. 

In this Q&A, EMS1 talks with Pulsara’s Kris Kaull about the importance of communication, how to improve it with the right technology, and how the role of EMS in the overall healthcare landscape is changing.

Topics: EMS Technology Innovation Trend Report Interoperability Community Paramedicine
6 min read

Job Attrition and Lost Passion in EMS [2020 EMS Trend Report Part 3]

By Team Pulsara on Sep 08, 2020

EDITOR'S NOTE: In July, EMS1, Fitch & Associates, and the National EMS Management Association released their third annual EMS Trend Report, proudly sponsored by Pulsara. Because the articles and advice found within contain such critical subject matter, we've elected to publish each segment one at a time here on our blog. This excerpt is from The Consequences of Lost Passion for the Job, the third entry in the 2020 Trend Report. Read, enjoy, share, and take to heart the following information brought to you by the most prestigious thought leaders in EMS. 

About the Author: Anthony Minge, EdD, is a senior partner at Fitch & Associates. Prior to joining the firm, he was the business manager for Northwest MedStar in Spokane, Washington, one of the largest air medical programs in the Pacific Northwest. He holds a Doctor of Education degree in organizational leadership.

Improve compensation, career path and safety to recruit the next generation, and retain the current EMS workforce

Parents typically hope for more for their children. This is not just a financial goal, but one of happiness and satisfaction, including a career that is gratifying. Parental encouragement and influential adults are contributing factors in young people’s career decisions that cannot be discounted. Many have followed in the footsteps of a parent, teacher, or other mentor who provided encouragement and endorsement of a particular field. There was a time when children took their parents to school and presented them to the class, bragging about what mom or dad did for a career. This year’s data suggests that not as many public safety/EMS parents are guests at show-and-tell.

Topics: EMS Trend Report Wellness