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Optimize Your Transfer Operations with Pulsara TRANSFER OPS

Optimize Your Transfer Operations with Pulsara TRANSFER OPS
Optimize Your Transfer Operations with Pulsara TRANSFER OPS
3:32

Leverage Existing Pulsara Capabilities for Streamlined Patient Movement

Efficient patient transfers are the lifeblood of a well-functioning healthcare ecosystem. Transfer operations are at the heart of this process, coordinating patients' safe and timely movement between facilities. However, relying on traditional tools like phone calls, fragmented communication, and disparate systems can come with its own challenges, including: 

  • Bottlenecks and delays
  • Abandoned calls
  • Voicemail backlogs
  • Endless back-and-forth phone tag
  • Repeating the same info over and over again
  • Lack of real-time visibility (transport ETAs and/or patient status are outdated or unknown)
  • Increased risk of errors
  • Undue strain on staff time and resources

Pulsara offers powerful capabilities that address these challenges—streamlining communication for both interfacility and out-of-system referral facility transfers. Now, we're excited to introduce Pulsara TRANSFER OPS: a package that allows transfer operations to specifically access and utilize these existing Pulsara functionalities to optimize patient transfer workflows. Pulsara TRANSFER OPS empowers your team to streamline communication within and across organizations, enhance situational awareness, and achieve unprecedented transfer efficiency.

Pulsara TRANSFER OPS: Focused Power for Transfer Operations

Pulsara TRANSFER OPS provides transfer operations targeted access to Pulsara's robust capabilities, configured to meet their precise needs. This package delivers:

  • Streamlined Communication: Replace the chaos of phone calls with secure, real-time group chats and multimedia sharing. This functionality enables agents to efficiently manage multiple patients, eliminate abandoned calls, and ensure seamless communication across all stakeholders.  
  • Unified Stakeholders Across Organizations: Enable seamless, unified communication between transporting agencies, out-of-system referral facilities, and care teams to quickly manage consult/transfer requests and coordinate the patient movement event—all on a single communication channel. 
  • Strengthened Networks and Partnerships: All referral organizations and transport agencies can use it at no cost to them, fostering stronger collaboration. Establish clear, shared communication channels and address common frustrations like "nobody calls back" or "nobody knows who to contact."
  • Enhanced Staff Efficiency and Scalability: Reduce cognitive overload by centralizing patient information and communication within organized, dedicated channels. This empowers staff to handle multiple transfers concurrently and adapt to fluctuating demand with greater ease.  
  • Accelerated Patient Care and Coordination: Expedite transfer acceptance times, prioritize critical patient placement, and improve overall patient safety with real-time situational awareness. This ensures patients receive the timely care they need, while optimizing coordination among all teams.  

Pulsara TRANSFER OPS offers transfer operations a powerful and focused way to leverage Pulsara's existing technology to optimize patient movement. By streamlining communication, enhancing efficiency, and fostering collaboration, Pulsara TRANSFER OPS empowers transfer operations to deliver exceptional care coordination and improve patient outcomes.

Discover how Pulsara TRANSFER OPS can transform your organization’s transfer operations today.

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