CLIENT SERVICES

team-pulsara-support@800

 

With Pulsara,
You Get a True Partnership. 

Through years of deploying new technology into regional systems of care, we have learned that configuring the technology and providing staff training are the easy parts, and that the heavy lifting really begins with adoption. So, at the point where most vendors are saying "best of luck" and moving on to their next clients, we are tightening our bootstraps and preparing for the long haul.

That's right! You won't lose our attention once implementation is complete. We understand the importance of the change ecosystem and are here to partner with you to ensure that you have the resources and skills to effectively support and manage change in your system.

DON'T TAKE OUR WORD FOR IT

See What Our Clients Say About Our Support Team

"I have to say that the Pulsara team is not like any vendor we have worked with but truly a family. I have never been so connected with them as your philosophy is the same as our organization and that is you walk the talk of being about "PEOPLE". It has been an amazing journey with the team."

Rea Z. Berg, RN, BSN, MBAHCM Director, Emergency Department/Observation Unit


vir-mas


pulsara-team-at-fire-station
 

"Wes and Greg have been absolutely fantastic. We've been so impressed with the responsiveness of the 24-hour service, and if any questions ever arise, they are there to help us right away."

Jennifer Kurtz
Stroke Program Manager


Overlake_Medical_Center_logo

 

Image from iOS (2) (4)
 

"Any time I call a CS team member they go above my expectations. They are so quick to respond and so helpful. When I ask for something new to be added or implemented they are finished doing it before I can even get to it on my end. I also like how they can do webinars and screenshots for ease of understanding. I love working with them!"

Jamee Gatzemeier
Stroke Program Coordinator

bsw

 

Shawn.Brandon.Brittany.AmbulanceVictoria
 

"Wes is knowledgeable, responsive, helpful, supportive, and encouraging"

Diane Soik
Stroke Program Manager


logo-peace-health

wes-gilbert-pulsara
 

"The team I have worked with is amazing. Brittney and all of Team South are helpful and available to help very quickly. The staff is very friendly and knowledgeable about their product. Pulsara cares about their customers and making an organization's program effective with better communication, patient outcomes, and saving time."

Crystal Guyse
Stroke Program Coordinator


St Dominics Hospital

Hollywood.Nellie.Winchester
 

"You guys are the most responsive, and you listen!"

Jim Cole
Regional EMS & Training Coordinator


logo

 

Senini-and-Laidlaw
 

"We have utilized Pulsara for STEMI for many years and recently have made the transition to utilizing it for our on-call Surgery team, Stroke, and Trauma. The Pulsara CS team, especially Brittney Nelson, made this transition seamless. They are both easy to work with and answer questions immediately and are always happy to assist. Other products we utilize for various things their CS teams are not as readily available and do not answer questions in a timely manner, we are thankful for our great relationship with Pulsara!"

Casey Rauschuber
Cardiovascular and Stroke Coordinator


wise-health-logo

 

shawn-nellie-brandon
 
 

Check Out Our Lastest Client Successes

7 min read

How Austin-Travis County Uses Pulsara to Manage the COVID Crisis & Beyond

As EMS agencies all over the country have struggled to handle COVID-19, many are searching for answers. How do we prepare for possible future waves of COVID-19? Outdated...

8 min read

How Cy-Fair Fire Department Prepared for and Continues to Mitigate the COVID-19 Crisis

At Pulsara, we're committed to helping your organization recover from the initial COVID-19 wave, and prepare for current and future cases. One such way we're striving to equip...

2 min read

Longview Regional Medical Center Achieves Record STEMI Treatment Times (Case Study)

Longview Regional Medical Center (LRMC) has long had a well-designed and fully functioning process for identifying and rapidly treating STEMI patients. The hospital was meeting...

Ready for Client Service that Feels Like a Partnership?

Let's Connect.

 

Don't go just yet!

Enter your email below and receive this free offer.