How one Mississippi hospital pioneered a cross-departmental triage workflow in their facility by leveraging a mobile-first telehealth communications platform

BOZEMAN, Mont., May 24, 2021 — Pulsara, the leading telehealth and communication platform that connects teams across organizations, announced today that St. Dominic Hospital, located in Jackson, MS, has pioneered an innovative new triage protocol that uses Pulsara’s platform to improve care team communication and patient care. After initially embracing Pulsara for front-end stroke and STEMI care, the hospital recently saw an opportunity to further improve other cross-departmental workflows via the same mobile-first platform.

BOZEMAN, Mont., May 19, 2021 — Pulsara, the leading mobile telehealth and communication platform that connects healthcare teams across organizations, announced today that the company was named a 2021 SIIA CODiE Award finalist in the category of Best Business Technology Pivot. Finalists represent the best products, technologies, and services in software, information, and business technology.

Acknowledged as the premier awards program for the software and information industries for over 35 years, the SIIA CODiE Awards are produced by the Software & Information Industry Association (SIIA), the principal trade association for the software, education, media, and digital content industries. Pulsara was honored as one of 153 finalists across the 43 business technology categories, including two categories in response to COVID-19.

CHI St. Vincent Adopts Advanced Communication System for Heart Attack, Stroke, and Trauma Patient Care

CHI St. Vincent became the first health system in Arkansas to implement the full suite of Pulsara communication capabilities for coordinated teams to dramatically improve responses for every patient type, including ST-Elevation Myocardial Infarction (STEMI) heart attacks, stroke and other trauma care scenarios. Pulsara is a telehealth and communication platform that enables HIPAA compliant, dynamic networked communications between EMS, hospitals, and other healthcare providers for any patient event. Following successful Arkansas trials at multiple hospitals that saw average Door-to-Device treatment time for STEMI patients reduced by 19-percent, allowing cardiologists to get patient blood vessels reopened faster, the Arkansas STEMI Advisory Council proposed that healthcare services begin adopting Pulsara statewide in April 2020.

BOZEMAN, Mont., April 21, 2021 — Pulsara, the only mobile telehealth and communication platform that connects healthcare teams across organizations, announced today that the company has been honored as a finalist in the 2021 Excellence in Customer Service Awards presented by Business Intelligence Group.

“On the frontline of our uncertain times are customer service professionals and suppliers without whom we wouldn’t be able to live as comfortably as we have for the last year,” said Maria Jimenez, Chief Operating Officer of the Business Intelligence Group. “It is our honor to recognize Pulsara as they are leading by example and making real progress on improving the daily lives of so many.”

Pulsara is pleased to announce that The Tech Tribune selected us to appear in their top-ten list of the 2021 Best Tech Startups in Montana. According to The Tech Tribune, the featured companies were chosen based on the following criteria:

To further support care teams, Pulsara introduces Pulsara HQ, a browser-based command center that seamlessly works alongside the company’s mobile app interface. 

BOZEMAN, Mont., Feb. 17, 2021 — Pulsara, the leading mobile telehealth and communication platform that connects healthcare teams across organizations, announced today the launch of Pulsara HQ, a powerful new browser-based command center for enhanced patient coordination. Working alongside the company’s mobile apps, the browser application enables clinicians to easily manage patient status and details in a centralized location—creating a unified patient channel across all devices. Pre-registration, triage, team activation, and more can now be managed from one screen on a desktop web browser.

BOZEMAN, Mont., Jan. 12, 2021 — Pulsara, the leading mobile telehealth and communication platform that connects healthcare teams across organizations, announced today that the company was named a 2021 Product Innovation of the Year Award Winner by Business Intelligence Group’s BIG Innovation Awards. Judged by prominent industry leaders and experts, the awards program recognizes the most innovative organizations and people transforming systems and industries across the globe.

BOZEMAN, Mont., Nov. 10, 2020 — Pulsara, the leading mobile telehealth and communication platform that connects healthcare teams across organizations, announced today that the company has received the Business Intelligence Group’s BIG Award for Business and was named a 2020 Small Business Product of the Year Winner. First launched in 2012, the BIG Awards for Business awards program globally recognizes and rewards companies, products, and people that are leading their respective industries. With this award recognition, Pulsara stands alongside other leading-edge companies such as past winners AT&T, ADP, and UnitedHealthcare. 

Earlier this year, in the weeks before COVID-19 changed life and healthcare as we know it, Latrobe Regional Hospital near Melbourne, Australia, was busy laying the groundwork for a new communication system between their hospital teams and Ambulance Victoria. Over the course of the next few months, Latrobe was able to implement Pulsara for treating patients across multiple departments, including stroke, mental health, pediatrics, trauma—and most pressingly, COVID-19. 

BOZEMAN, Mont., Oct. 28, 2020 — Pulsara, the leading mobile telehealth and communication platform that connects healthcare teams across organizations, announced today that the company’s product Pulsara PATIENT has been honored as a 2020 EMS World Innovation Awards Winner. As one of the most prominent voices in the prehospital emergency medical services community, EMS World employs the Innovation Awards program to recognize the industry’s most groundbreaking products of the year. 

JACKSON, Miss., Sept. 30, 2020 — Healthcare entities across the state have experienced declines in patient numbers during the COVID-19 pandemic, with many patients delaying or avoiding life-saving treatment for serious conditions such as stroke or heart attack over fears of the virus.

For Latrobe Regional Hospital (LRH) near Melbourne, Australia, streamlining communication has been a major area of focus, both to improve patient care and to strengthen collaboration across its healthcare system. Up until the beginning of 2020, they used a combination of phone calls and pagers to interface among Emergency Services, ED, and hospital staff—resulting in inefficiencies and challenging communication for caregivers.

With state-of-the-art facilities and well-trained caregivers, St. Bernards’ cardiac teams were already achieving door-to-balloon (DTB) times well within the recommended guidelines for STEMI response. But that didn’t stop them from looking for ways to get even better.

“We have a lean process for STEMI response, but we needed a way to see the bigger picture for identifying areas we could improve,” said Lindsey Stacy, the hospital’s STEMI coordinator.

BOZEMAN, Mont., Sept. 4, 2020 — Pulsara, the leading telehealth and communication platform that connects teams across organizations, announced today that the company’s product Pulsara PATIENT has been honored as a 2020 EMS World Innovation Awards Finalist. As one of the most prominent voices in the prehospital emergency medical services community, EMS World employs the Innovation Awards program to recognize the industry’s most groundbreaking products of the year.

Telehealth Communication Platform Honored for Improving Healthcare Delivery

BOZEMAN, Mont., Aug. 12, 2020 — Pulsara, the leading telehealth and communication platform that connects teams across organizations, announced today that the company has received a 2020 Telehealth Award from HealthTechZone.com, a leading healthcare technology news source. The award recognizes companies innovating and improving health delivery and management towards exceptional customer experiences. 

BOZEMAN, Mont., July 31, 2020 — Pulsara, the leading telehealth and communication platform that connects teams across organizations, announced today that the company has been named a compatible vendor within the American Heart Association Get With The Guidelines® program. This premier AHA program assists hospitals in measuring and improving cardiovascular disease and stroke care through research-based methods, encouraging the latest scientific treatment guidelines and best practices. Officially, Pulsara is an American Heart Association/American Stroke Association compatible vendor for Get With The Guidelines® inpatient suite of programs, with program emphasis in coronary artery disease, resuscitation, and stroke.

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Longview Regional Medical Center (LRMC) has long had a well-designed and fully functioning process for identifying and rapidly treating STEMI patients. The hospital was meeting its goal of keeping door-to-reperfusion times under 60 minutes; as a result, patient outcomes were generally very good. Despite their satisfactory performance, the teams at LRMC believed they could reduce their treatment times even further to improve patient outcomes.