7 min read

It's Time to Leverage Mobile Technology to Create Systems of Care That Scale

By Cynthia Bradford Lencioni on May 05, 2021

Imagine that you are a paramedic in a rural region who has been summoned by 999 dispatch to the scene of a home accident. All you know is that there is a patient with suspected burns who is counting on you to save his life. When you arrive on scene, you quickly determine that your patient is a young child of about eight years of age with third-degree burns on at least 20% of his body, including his upper torso and head. He is deteriorating rapidly into shock. Given the extent of his injuries, you realize that per protocol, he needs immediate transport to a burn centre. As your partner begins to start an IV, you radio the regional command centre to provide the patient’s status and urgently request critical-care transport via air ambulance. Precious seconds turn into minutes as you stand by waiting for a reply from the command centre with an ETA for the air ambulance team... 

Topics: Technology Connected Teams Systems of Care United Kingdom
3 min read

Meet Us in Dubai at the 2021 Arab Health Conference!

By Kinsie Clarkson on Apr 28, 2021

Looking for an excuse to go to Dubai?

Or perhaps you've been wanting to learn more about Middle East healthcare and would love the opportunity to network with global healthcare leaders and influencers (like Pulsara!) — facilitating the continuous advancement of healthcare in the region and the world?

Then look no further than the 2021 Arab Health Conference this June 21-24! In addition to opportunities like exclusive international networking and exposure to the newest state-of-the-art medical technologies and processes, you'll also not want to miss Dr. James Woodson, MD, FACEP, Founder and CEO of Pulsara, as he presents the session 'Enabling Networked Communication: How Innovations in Mobile Technology Can Be Leveraged for Better Treatment Time Outcomes.' 

Read on to learn more!

Topics: Communication Technology
4 min read

How Mobile Technology Is Decentralizing Healthcare

By Tyler Hakamaki on Apr 23, 2021

In the early 2000s, if you had told someone you could Facetime someone across the world, they would have asked what "Facetime" is. Fast forward to early 2015’s declaration by TechCrunch contributor Tom Goodwin: “Uber, the world’s largest taxi company, owns no vehicles. Facebook, the world’s most popular media owner, creates no content. Alibaba, the most valuable retailer, has no inventory. And Airbnb, the world’s largest accommodation provider, owns no real estate.”

Software is allowing for the decentralization of goods and services and has created an environment that can connect the masses. "Decentralization" refers to the transfer of control and decision-making from one centralized entity to a distributed network. It means your network has become more connected, enabling faster response times. 

The same decentralization is happening with healthcare.

Topics: Communication Technology Telehealth
6 min read

Upcoming Webinar: How Mobile Communications Are Transforming Patient Care

By Nathan Williams on Apr 16, 2021

Breakdowns and bottlenecks in healthcare communication systems frequently cause a myriad of delays in patient care. Legacy systems like radios, pagers, fax machines, and multiple phone calls connect clinicians but aren't always able to efficiently get the right message to the right person at the right time. Combined with the challenges presented by the COVID-19 pandemic, it's clear that our current systems of communication need to be reimagined. Healthcare officials must begin to think differently. 

Your acute care, collaboration, and coordination solution needs to be scalable and flexible, enabling you to adapt quickly to the dynamic needs of patients and clinicians—and span across all organizations involved in patient care. By replacing legacy systems with one solution that covers the entire care continuum, health providers can achieve reduced treatment times, conserve resources, and improve the lives of both patients and caregivers.

When: The evening of April 27 in the USA; 11 AM on the 28th in New South Wales, Australia

Cost: FREE

Registration: Click here to register

Read on for further details!

Topics: Stroke Communication Technology Connected Teams Telehealth Australia New Zealand
4 min read

Plug the Hole! Leveraging Telehealth to Stop System Leakage (Top Takeaways)

By Team Pulsara on Apr 12, 2021

Editor's Note: The following blog is based on the webinar Plug the Hole! Leveraging Telehealth to Stop System Leakage, sponsored by Pulsara in collaboration with Becker's Healthcare. Their complete list of top takeaways can be found here.

With many health systems still dealing with financial stress from the COVID-19 pandemic, it is more important than ever to ensure money and market share are not lost to competitors. One way to reduce unnecessary patient transfers and revenue leaving the organization is by using a telehealth and communication platform to connect facilities.

That's what Forrest Winslow, RN, BSED, NRP, Northeast Regional Sales Manager for Pulsara, discussed during a March 23 workshop at the Becker's Healthcare Telehealth Virtual Forum. 

View the full webinar below or read on for the top takeaways you won't want to miss.  

Topics: Technology Telehealth
3 min read

Four Hours Too Long: How Healthcare Communication Almost Failed My Mom

By Bayard Lewis on Apr 09, 2021

Two years ago my family experienced an unexpected medical event. Our mom had a heart attack at only 62. 

I missed a call at work and checked my voicemail. My mom’s best friend called to say that my mom was having a heart attack and that she had brought her to the hospital. 

My mom had initially visited a local Urgent Care because she thought she had something stuck in her throat. After examination, the clinician ordered an ECG and immediately said that something looked wrong and that she needed to get the emergency room right away.

Topics: Communication Technology
2 min read

Upcoming Webinar: Tracing and Collaborative Care Coordination

By Kinsie Clarkson on Mar 29, 2021

With each new phase of the pandemic comes a new set of challenges, and each new need is significant. From COVID testing and new treatment protocols to contact tracing and mass vaccinations, we must concurrently address all these challenges before the nation can begin returning to a renewed sense of normalcy. Modernizing and mobilizing the tools our nation’s first responders – and those who support them – use is now imperative, as we combat the spread of COVID-19.

On Thursday, April 8, from 11:30 am - 12:30 pm MDT, join Pulsara's Vice President of National Accounts, Corey Ricketson, for the session "FirstNet: Tracing and Collaborative Care Coordination." In this session, Corey will discuss how Pulsara's healthcare communications platform is being used by emergency medical personnel to unite distributed teams, enable scalable networked communication, and coordinate patient movement across the continuum of patient care.

Click Here to Register for Free

Topics: Technology Connected Teams Systems of Care Telehealth
7 min read

Beyond the Radio Report: How Modern Communication is Evolving EMS

By Team Pulsara on Mar 26, 2021

EDITOR'S NOTE: This article originally appeared on EMS1.com. Special thanks to our guest author, Sarah Calams of EMS1 BrandFocus.

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In the past, the traditional way of thinking as a paramedic was often this: Get the patient in the rig and drive to the hospital as soon as possible to get the patient the care they need.

But what if the patient wasn’t being transported to the right facility?

Imagine: a paramedic recognizes on scene that they are treating a stroke victim. Their first thought is to get the patient to a hospital as quickly as possible. But what if the receiving hospital isn’t equipped or staffed appropriately to treat the patient?

Topics: EMS Communication Technology Innovation Systems of Care Telehealth Pulsara ONE Pulsara UNITED
7 min read

How Collaborative Communication Solutions are Transforming Healthcare

By Team Pulsara on Mar 24, 2021

Recently, Joey Branton, Pulsara's Senior Vice President of Strategic Initiatives, had the opportunity to sit down with Brian Zimmerman of the Becker’s Healthcare Podcast for a chat about "How Collaborative Mobile Communication Solutions are Transforming Healthcare Delivery." During the podcast, Joey and Brian discuss collaborative mobile communication solutions, as well as how these solutions can overlay existing healthcare tools and save hospitals money. 

Listen to the full podcast in the video below, or read on for their full discussion. 

Topics: Technology Connected Teams Pulsara PATIENT Telehealth Emergency Management
7 min read

New Zealand’s Strategic Use of Healthcare Tech & Infrastructure

By Kinsie Clarkson on Mar 22, 2021

When COVID-19 spread globally last March, New Zealand reacted quickly. In fact, their shut down was so effective that they were able to have a much shorter period of quarantine than most other countries. They quickly mobilized technology to help pivot and shift toward virtual appointments, utilizing telehealth to help manage patients’ needs.

Though brief, this period still has New Zealand experts looking to the future of health—a future which might just lie in the more strategic use of infrastructure and technology.

Topics: Technology Telehealth New Zealand
2 min read

Upcoming Session: Plug the Hole! Leveraging Telehealth to Stop System Leakage

By Audrey Peart on Mar 12, 2021

Join Pulsara Regional Sales Manager, Northeast, Forrest Winslow, BSED, RN, NRP on Tuesday, March 23 at 1:15 pm CT for the session 'Plug the Hole! Leveraging Telehealth to Stop System Leakage' during Becker's Telehealth Virtual Forum. In this session, Forrest will take you on a journey from EMS to the ED and then to a hub-to-spoke scenario. You’ll see firsthand how these different organizations leveraged a telehealth platform to identify where system leakage was coming from, how they created automatic referral patterns to mitigate patient transfers, and ultimately increased ROI and patient loyalty.

Topics: Technology Connected Teams Telehealth
4 min read

Pagers Expose Months of Patient Data from Ambulance Tasmania

By Kinsie Clarkson on Feb 08, 2021

Last month, Ambulance Tasmania was rocked by the news that a major data breach exposed over two months of records of patients’ sensitive data.

On January 8th, the personal details of every patient who called an ambulance between November 2020 and mid-January 2021 were discovered online. The website’s administrator posted live updates every time paramedics were dispatched, until the webpage was shut down in mid-January. Sensitive health information exposed on the website included patients’ personal details, gender, age, condition, HIV status, and even the address of the incident. Tasmanian officials expressed concern, outrage, and vows to get to the bottom of the matter.

Where did the breach come from?

Pagers.

Topics: Technology Miscommunication Pager New Zealand
7 min read

10 Things We’ve Learned From the COVID-19 Pandemic

By Team Pulsara on Jan 08, 2021

EDITOR'S NOTE: This article originally appeared on EMS1.com. Special thanks to our guest author, Marianne Meyers, BS, for EMS1 BrandFocus

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Preparation, vigilance and taking care of your mental health will be key strategies as we move forward

As 2021 begins, COVID-19 vaccines have recently been approved, and it appears that the beginning of the pandemic’s end is in sight. That said, we are still experiencing large spikes throughout the country, and hospitals and EMS systems are under immense strain.

We aren’t quite on the other side, but we can now see the light at the end of the tunnel.

Here are 10 things we’ve learned from the pandemic that can help improve other areas of EMS response:

Topics: Telemedicine Technology COVID-19 Telehealth Preparedness Wellness
3 min read

Pulsara in Action: Following A Patient's Journey with AMR and UCHealth

By Nathan Williams on Jan 04, 2021

In time-sensitive emergencies, time is tissue. Every minute makes the difference in your patient's outcome, for better or worse. 

That's why UCHealth and AMR - Colorado Springs / El Paso County partnered with Pulsara, a healthcare communication and telehealth platform, to save time when patient outcomes are on the line. Pulsara creates a secure, unified patient channel—replaces multiple phone calls, radio reports, faxes, and pagers—and allows care teams to communicate efficiently and effectively when treating patients.

In this live-action retelling of a true story, watch how AMR and UCHealth use Pulsara to streamline and speed their communication processes throughout the patient's journey, making sure that every member of the care team is in the know, when they need to know—from dispatch answering the 911 call, to the hospital staff closing the case after the patient’s treatment is complete.

Topics: Stroke EMS Client Rockstars Technology Customer Success Patient
9 min read

10 Things EMS Providers Need to Know About Telehealth

By Team Pulsara on Dec 29, 2020

EDITOR'S NOTE: This article originally appeared on EMS1.com. Special thanks to our guest author, Sarah Calams of EMS1 BrandFocus. 

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Telehealth applications can help expand the reach of out-of-hospital care to save more lives


In light of the COVID-19 pandemic, healthcare and EMS providers have found themselves relying on technology more than ever before.

Topics: EMS Telemedicine Technology Innovation 10 Things You Need To Know COVID-19 Telehealth
2 min read

The 3G Network Is Shutting Down: Here's a Better Way to Transmit ECGs

By Kinsie Clarkson on Dec 14, 2020

Are you ready for the 3G network shutdown? 

By the end of 2020 (yes, that’s in just a few WEEKS!), Verizon is shutting down their 3G network—with other providers following suit in the near future. This means that any 3G modem you use for ECG transmission will need to be upgraded. 

But wait — why pay to upgrade hardware that will soon be obsolete again anyway? Why pay to transmit the ECG at all? 

Topics: Technology Mobile Pulsara ONE
6 min read

How Video Streaming Benefits Everyone Involved in an EMS Call

By Team Pulsara on Dec 11, 2020

EDITOR'S NOTE: This article originally appeared on EMS1.com. Special thanks to our guest author, Sarah Calams of EMS1 BrandFocus. 

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Telehealth applications can help expand the reach of out-of-hospital care to help EMS and hospital providers deliver better patient care, faster


With today’s advanced technology, anyone can use their smartphone, tablet, or computer to connect via real-time video to talk with anyone around the world.

Yet, in the healthcare system, video streaming has remained static, convoluted, and complicated.

Topics: EMS Telemedicine Technology Connected Teams Community Paramedicine Inter-Organization Communication Telehealth
7 min read

Grit and Gratitude: A Happy Thanksgiving from Pulsara

By Team Pulsara on Nov 25, 2020

2020 has been a challenging year for everyone. As we reflect on the year, a lot has changed, and there have been many hurdles to overcome. Through it all, though, there are many silver linings that we here at Team Pulsara are grateful for.

Topics: Communication Technology Wellness
5 min read

Patient-Centric Emergency Medicine’s New Standard: Mobile Communication

By Kinsie Clarkson on Nov 16, 2020

Are you using old, non-patient-centric communication technologies like pagers or phone calls (or even WhatsApp) to solve present-day healthcare challenges? Do you ever wonder if there's a better way to connect your care teams? 

At the European Resuscitation Council Virtual Congress on Oct. 24, 2020, Greg Brown, RN, Pulsara's Western Regional Sales Manager, hosted an exclusive webinar exploring just that. In "Patient-Centric Emergency Medicine: Why Mobile Team Communication Across Healthcare Organizations is the New Standard," Greg discusses how to improve acute care team communication and patient outcomes by switching to mobile technology — and why it is imperative to inter-organizational success.

Topics: Communication Technology Time Sensitive Emergencies Connected Teams Miscommunication Systems of Care COVID-19 Inter-Organization Communication Telehealth
5 min read

Night Shift: Streamlining Communication for Off-Hours Patient Events

By Greg Brown on Nov 13, 2020

Emergencies don't slow down for nights and weekends. What can we do to improve outcomes for patients admitted during off hours? 

If you’ve ever done long shift work in the hospital setting, you know how taxing it can be. Being on for a long stretch is both mentally and physically exhausting. When that work falls on off hours, those stressors are magnified. Working nights and weekends adds an immense layer of complexity to already high-risk situations. Emergencies don’t slow down after hours. STEMIs, traumas, and codes all arrive during the night, just the same as during the day; but with less staff present and fewer resources, you also have to deal with calling in all the necessary members of the care team. 

Topics: Technology Time Sensitive Emergencies Connected Teams Off Hours Care