Pulsara Blog

How one Mississippi hospital pioneered a cross-departmental triage workflow in their facility by leveraging a mobile-first telehealth communications platform

BOZEMAN, Mont., May 24, 2021 — Pulsara, the leading telehealth and communication platform that connects teams across organizations, announced today that St. Dominic Hospital, located in Jackson, MS, has pioneered an innovative new triage protocol that uses Pulsara’s platform to improve care team communication and patient care. After initially embracing Pulsara for front-end stroke and STEMI care, the hospital recently saw an opportunity to further improve other cross-departmental workflows via the same mobile-first platform.

EDITOR'S NOTE: This article originally appeared on EMS1.com. Special thanks to our guest author, Sarah Calams of EMS1 BrandFocus.

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In the past, the traditional way of thinking as a paramedic was often this: Get the patient in the rig and drive to the hospital as soon as possible to get the patient the care they need.

But what if the patient wasn’t being transported to the right facility?

Imagine: a paramedic recognizes on scene that they are treating a stroke victim. Their first thought is to get the patient to a hospital as quickly as possible. But what if the receiving hospital isn’t equipped or staffed appropriately to treat the patient?

Whether you’re a medic, nurse, physician, coordinator, or QA/QI specialist, the work you do for each patient MATTERS. 

That’s why, at Pulsara, we’ve designed a communication platform that helps every member of a patient’s care team actually FEEL like they’re part of the care team. 

After a few years of planning and site scouting, Scotland has approved Wester Moffat as the future home of Scotland’s very first digital hospital. 

The new Monklands hospital is projected to open in 2028, and will feature state-of-the-art digital technology. According to Healthcare Global, the design is partly inspired by Johns Hopkins Hospital in Baltimore, Maryland.

EDITOR'S NOTE: This article originally appeared on EMS1.com. Special thanks to our guest author, Rachel Zoch, for EMS1 BrandFocus. 

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Be sure to include ample space for sleep, fitness and other critical activities whether you are making improvements or building a new facility

An EMS station needs to provide the comforts of home as well as the tools for work, from restful sleeping quarters to office space and equipment storage. Energy efficiency and safety should also be top of mind, whether you are making improvements to your current station or building a new facility.

To find out more about the elements needed for a modern station, EMS1 spoke with Austin-Travis County (Texas) EMS Chief Ernesto Rodriguez, who recently oversaw the design and construction of a new EMS station for his agency.

BOZEMAN, Mont., Jan. 12, 2021 — Pulsara, the leading mobile telehealth and communication platform that connects healthcare teams across organizations, announced today that the company was named a 2021 Product Innovation of the Year Award Winner by Business Intelligence Group’s BIG Innovation Awards. Judged by prominent industry leaders and experts, the awards program recognizes the most innovative organizations and people transforming systems and industries across the globe.

EDITOR'S NOTE: This article originally appeared on EMS1.com. Special thanks to our guest author, Sarah Calams of EMS1 BrandFocus. 

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Telehealth applications can help expand the reach of out-of-hospital care to save more lives

In light of the COVID-19 pandemic, healthcare and EMS providers have found themselves relying on technology more than ever before.

BOZEMAN, Mont., Oct. 28, 2020 — Pulsara, the leading mobile telehealth and communication platform that connects healthcare teams across organizations, announced today that the company’s product Pulsara PATIENT has been honored as a 2020 EMS World Innovation Awards Winner. As one of the most prominent voices in the prehospital emergency medical services community, EMS World employs the Innovation Awards program to recognize the industry’s most groundbreaking products of the year. 

BOZEMAN, Mont., Sept. 4, 2020 — Pulsara, the leading telehealth and communication platform that connects teams across organizations, announced today that the company’s product Pulsara PATIENT has been honored as a 2020 EMS World Innovation Awards Finalist. As one of the most prominent voices in the prehospital emergency medical services community, EMS World employs the Innovation Awards program to recognize the industry’s most groundbreaking products of the year.

Outdated technology is one of the major factors lurking behind miscommunication in healthcare. Pagers, fax machines, and radios still dominate care spaces, and are the primary method for transmitting important information from person to person. In every other sphere of life, mobile technology has long since replaced these outdated forms of communication—except in healthcare, where every second matters to each patient’s outcome.

Now, the UK's National Health Service has decided to change that. 

Earlier this year, the NHS announced that they will require NHS trusts to replace pagers in UK hospitals by the end of 2021. “Every day, our wonderful NHS staff work incredibly hard in what can be challenging and high-pressured environments. The last thing they need are the frustrations of having to deal with outdated technology – they deserve the very best equipment to help them do their jobs,” said Health and Social Care Secretary Matt Hancock.

COVID-19 continues to tax finite public safety resources, underscoring the need for efficient and effective information sharing tools. Since it appears as if the pandemic will be challenging us for the foreseeable future, take 60 minutes to explore how four FirstNet-approved apps and services (10-21 Police Phone, Pulsara, Rave PANIC Button, and Allerio) help agencies share critical information and engage with the community during these difficult times. 

When: Thursday, July 16, 2020 | 12:00 pm ET / 10:00 am MT / 11:00 am CT / 9:00 am PT

How: SIGN UP HERE 

Keep reading to learn more!

It is obvious to those in our industry that healthcare is preparing for a seismic shift in the way we deliver, access, and treat our patients. Unfortunately, it took a global viral emergency for that to happen. 

Periods of great stress can be a catalyst for periods of fantastic innovation. Just like a lump of coal, the tremendous pressure that healthcare has faced during COVID-19 will transform our delivery model into a diamond. Traditional pipeline methods of care delivery, communication, and treatment will undergo rapid changes and iterations of process improvement. With this incoming wave of change, it’s time to let our hair down a bit. I urge all clinicians not to limit yourself on what you think can and cannot be done. 

In late May, Dr. James Woodson, the founder and CEO of Pulsara, sat down with Brian Zimmerman of the Becker’s Healthcare podcast series to discuss how telehealth can improve patient care and protect clinicians during COVID-19 and beyond. During the podcast, Dr. Woodson explains the potential of mobile technology in healthcare communication, how Pulsara streamlines the communication process, and Pulsara's role in the future of telemedicine. Listen to the podcast here, or read the interview below. 

On Tuesday, April 28th at 10:00 PT / 11:00 MT / 12:00 CT, JEMS Webcasts will host a webinar on how EMS leaders are using mobile technology to manage the COVID-19 crisis. 

Why double down on a broken system that hasn’t worked for disasters, active shooter incidents, or large-scale events? In the largest pandemic of our lifetime, learn how clinical leaders in both Texas and Colorado are using mobile technology to not only manage the COVID-19 crisis, but also lay the foundation for the new reality of EMS, including Mobile Integrated Healthcare, Community Paramedicine, and Telehealth.

FOR IMMEDIATE RELEASE
April 20, 2020

Bozeman, Mont — Pulsara today announced the company has been named a winner in the 2020 Excellence in Customer Service Award presented by Business Intelligence Group. 

Pulsara’s platform seamlessly coordinates communication between healthcare teams in the field (EMTs and paramedics) and between hospital staff (RNs, MDs, Techs, etc.) to improve the times and outcomes for critical care patients. Pulsara’s purpose is to improve the lives of patients and caregivers through innovative communication and award-winning customer service.

“Year after year the role of customer service plays a more important role in all of our lives,” said Maria Jimenez, chief operating officer of the Business Intelligence Group. “We are thrilled to be honoring Pulsara as they are leading by example and making real progress on improving the daily lives of so many.”

FOR IMMEDIATE RELEASE

October 11, 2019

PRESS CONTACT
Hannah Ostrem
Hannah.Ostrem@pulsara.com
(877) 903-5642

The feature is the first of its kind to give first responders a dedicated platform to communicate with other out-of-hospital care providers and hospitals in real time.

Bozeman, Mont. — Pulsara is excited to announce that the company has been selected as a Finalist by a 4-person judging panel for the 2019 EMS World Expo Innovation Award.

 Pulsara connects care teams across organizations and their latest innovative feature to be nominated for the award is their new EMS handoff feature. Whereas EMS providers have historically had workflows to hand off patients to hospital teams in Pulsara, First Responders now have the ability to start a case and hand off the patient to an EMS crew.

It's a fact: poor communication contributes to 80% of medical errors, over 33% of all malpractice suits, poor patient outcomes and redundant costs. 

As a patient transitions through the healthcare system, the hand off between healthcare teams puts them at great risk. To make matters worse, current technology solutions isolate patient care teams in communication silos, further contributing to this breakdown.

How do you connect pre-hospital and inter-facility specialists with your intra-facility teams?