4 min read

Ontario Declares Second Stay-at-Home Order to Mitigate COVID-19 Surge

By Kinsie Clarkson on Jan 15, 2021

This week, Ontario officials announced a second, more stringent stay-at-home order in an attempt to help mitigate the recent surge of COVID-19 cases in the province.

"According to officials, there is a real threat that the province’s hospital system could collapse under the pressure."

Topics: Healthcare COVID-19 Canada
3 min read

Real-Life Superheroes: Nurses Get Their Own Marvel Comic Book

By Team Pulsara on Dec 22, 2020

Summer blockbusters may have been cancelled, but this year, we've gotten to see what it truly means to be a superhero. 

As the COVID-19 pandemic spread around the world, doctors, nurses, paramedics, and emergency responders of every kind stepped up to take care of others. They’ve chosen to be there for us in our hour of need, sacrificing their own health, safety, and even the ability to go home to be with their families at the end of long, scary, and difficult shifts. That’s the true definition of heroism. 

To celebrate these healthcare heroes, Marvel Comics partnered with Allegheny Health Network (AHN) in Pennsylvania to help tell the stories of these real-life heroes. 

Topics: EMS Healthcare nursing COVID-19 Health
4 min read

Implicit Bias in Healthcare

By Betony Martin on Jul 27, 2020

Learning to be our best


PULSARA'S HASHTAG:

#ItsAboutPeople

PULSARA'S MISSION:

We unite and empower people to improve health by simplifying care coordination.

Said another way...

The Pulsara Team places control back into the hands of clinicians and patients to create better outcomes.

Healthcare is complex. We make it simpler.

PULSARA VALUES

But more than that, we care about people. Our value of Servant Leadership means that we love people. We passionately serve people and the people who serve people. Our success is measured by the success of those we serve.

To begin to understand the rates at which minorities are disproportionately disadvantaged in the healthcare system, we as caregivers need to examine our implicit ethnic bias. Implicit social cognition, AKA implicit bias, is taking stereotypes (cultural conditioning) and applying them to our everyday thoughts, actions, activities, and practices.

Topics: Healthcare Patient Safety Medical Error
1 min read

This Holiday Season, Remember This About Anyone Who Works in Healthcare

By Scott Stanley on Dec 04, 2019

The holidays are upon us. All is calm; all is bright. But not in your local Emergency Room. Or at your community’s fire station. For providers of healthcare and EMS services, the holidays can feel even more stressful than any other time in their busy work lives. In addition to the usual stress they encounter as part of their job descriptions, they are burdened with being away from family and loved ones, making their shifts even harder.

Topics: Healthcare
3 min read

What Matters Most to EMS Crews? A Roundtable Discussion

By Hannah Ostrem on Oct 25, 2019

Topics: EMS Healthcare Regional Systems of Care
2 min read

Pulsara Platform Selected as EMS World Innovation Award Finalist for New EMS Handoff Feature

By Hannah Ostrem on Oct 11, 2019

FOR IMMEDIATE RELEASE

October 11, 2019

PRESS CONTACT
Hannah Ostrem
Hannah.Ostrem@pulsara.com
(877) 903-5642

The feature is the first of its kind to give first responders a dedicated platform to communicate with other out-of-hospital care providers and hospitals in real time.

Bozeman, Mont. — Pulsara is excited to announce that the company has been selected as a Finalist by a 4-person judging panel for the 2019 EMS World Expo Innovation Award.

 Pulsara connects care teams across organizations and their latest innovative feature to be nominated for the award is their new EMS handoff feature. Whereas EMS providers have historically had workflows to hand off patients to hospital teams in Pulsara, First Responders now have the ability to start a case and hand off the patient to an EMS crew.

Topics: EMS Healthcare Press Communication Emergency Medicine Innovation Regional Systems of Care Awards
2 min read

The Changing Face of STEMI and Stroke Care

By Barry Hickerson, EMT-P on Sep 25, 2019

When I was fresh out of Paramedic school, STEMI and stroke patients were something we couldn’t do much about except monitor and transport. To be honest, we hadn’t even started using the term "STEMI," and we were years away from giving aspirin. Patients who survived to get discharged out of the CCU or ICU (there were no stroke units then) went on to rehab or an extended care facility with a shoebox full of meds. They were armed with lots of Digitalis and Lasix, but not much hope.

 

Topics: Stroke STEMI Healthcare Regional Systems of Care
3 min read

Dear Aly: How to Avoid Double Documentation -- Thoughts from a Director of Stroke Services

By Alyana Samai on Sep 18, 2019

EDITOR'S NOTE: Alyana Samai is the Director of Stroke Services at West Jefferson Medical Center in Marrero, Louisiana. Aly has been a champion user of Pulsara since 2016, and has led her teams to successfully decrease door to needle times by streamlining and improving communication when it matters most. 

Dear Aly,

We are new clients and implementing Pulsara at our facility, but many of our nurses are concerned that this is going to be "double documentation," more than communication. How can we help them understand that Pulsara can streamline the process, reduce communication frustrations, and not double up on tasks?

Sincerely, 
Prepared for Pulsara

Topics: Stroke Coordinators' Corner Healthcare Communication Connected Teams Change Management
1 min read

Case Study: Virginia Mason Medical Center Reduces Time-to-Treatment by 22%

By Team Pulsara on Sep 17, 2019

BACKGROUND

Virginia Mason Medical Center is a nonprofit health care system based in King County, Seattle, serving the central Puget Sound region and Yakima area.

PROBLEM

Focused on continually delivering the highest quality of care to patients, care teams at Virginia Mason Medical Center wanted to innovate the way they communicated with one another to better respond to time-sensitive stroke cases.

Topics: Stroke Healthcare Regional Systems of Care
1 min read

How Virginia Mason Hospital Teams Improved Patient Safety and Quality of Care [WEBINAR]

By Hannah Ostrem on Sep 09, 2019

Simply being able to get the right message to the right care team members in the right amount of time can be an incredibly convoluted process in today's healthcare world. Worse, the lack of a reliable system of communication causes hundreds of thousands of medical errors every year.

Topics: Healthcare Communication Quality Connected Teams
1 min read

Improving Quality in Healthcare Starts with Connected Teams

By Team Pulsara on Jun 26, 2019

As healthcare professionals, we have a powerful opportunity to change things for the better. To improve the lives of patients and the healthcare system as a whole - by demanding better processes and changes to protocols that simply don't work. And, to improve quality in healthcare delivery.

Topics: EMS Healthcare Regional Systems of Care Quality
2 min read

CEO Sit-Down with Acuity Link’s Alexandre Theoharidis

By Team Pulsara on May 24, 2019

Healthcare is burdened by the archaic means of communication. And everyone — from EMS to critical care teams to the discharge teams at the hospital — is feeling the effects. Luckily, hospital and EMS providers no longer need to be stuck in the dark ages of communication. Technology companies like Pulsara and Acuity Link work to streamline the most frustrating and broken parts of the patient care and communication processes from first medical transport through patient discharge.

Acuity Link’s CEO and co-founder, Alex Theoharidis purpose-built the company as a means to address mounting inefficiencies in the medical transportation request process. Today he shares his perspectives around what is needed to streamline non-emergency medical transport (NEMT) logistics in order to improve patient flow, and how solutions like Acuity Link work to elevate a customer’s patient transfer process – and ultimately the entire patient experience.

Topics: EMS Healthcare Regional Systems of Care Connected Teams
1 min read

Entrepreneurship, Failure in Medicine, and Creating Value: Pulsara's CMO on Med Inspired Podcast

By Hannah Ostrem on May 09, 2019

"Technology is a tool that, when used appropriately, can change lives."

Pulsara's Chief Marketing Officer, Kris Kaull, was recently on the Med Inspired podcast where he discussed his long career in paramedicine, today's culture in EMS and how it affects the success of medics, and what advice he has for new clinicians. 

In the episode, Kris stressed the impact mentors in EMS can have -- both good and bad. Good mentors, he said, can make all the difference in a young medic's success. And, fittingly for Mental Health Awareness Month, Kris urged mentors to realize the potential they have to help other clinicians who may be struggling with the weight the industry can place on the psyche. Be aware of opportunities to help fellow medics, whether clinically or personally. "It's about paying it forward and encouraging people who are trying to build something," he said. 

Topics: Healthcare Communication
2 min read

Synchronous vs. Asynchronous Communication in Healthcare: Lessons from Decades of Marriage.

By Scott Stanley on Mar 13, 2019

The secret to effective communication is knowing how and when to share your message. This is something that, after 20 years of marriage, I am finally starting to grasp the concept of.

Let me explain: When we communicate with others, we can do so in two ways -- in real-time (synchronously), or we can deliver a message that can be consumed by the recipient when it is convenient for them, (asynchronously).

For instance, I have found that when communicating with my wife about an injury to one of my children, a phone call, no matter what time of day or night, is warranted. Information is shared between us that is used to make decisions in the care and treatment of those injuries, and an action plan is set in place quickly. This real-time, synchronous communication lets us be as efficient as possible under time-sensitive conditions. 

Topics: EMS Healthcare Communication Technology
1 min read

How Australia is Stopping Stroke Fast with Innovative Communication

By Shawn Olson on Feb 19, 2019

“Every nine minutes a person in Australia suffers from a new or recurrent stroke. The growing burden of stroke care around the globe highlights the need for advances in treatment, particularly rapid identification of symptoms and quick delivery of definitive care.” 

EMS World recently published an article describing how “Australia is employing new technology to improve stroke coordination and care.” We're honored to say that this new technology is Pulsara!

The article describes how there are limitations to linear care and how this can cause unwanted delays specifically with communication and moving the patient from one area of care to the next. With stroke care, this is not an isolated problem that only affects the US, but is recognized throughout the world.  

Topics: Stroke Healthcare Communication Australia
1 min read

Creating a Culture of Resuscitation Excellence: Patient Handoff

By Jeff Jensen on Feb 11, 2019

Recently, NAEMSP published a study on the importance of the quality of EMS communication handoff during pediatric resuscitations. As quoted in the study, they state “The Joint Commission has identified ineffective handoff communication as a contributing factor in 80% of serious medical errors. The quality of handoff communication from EMS to ED teams for critically ill pediatric patients needs further exploration.”

Topics: Healthcare Communication Technology
2 min read

The Staggering Cost of Inefficient Systems in Healthcare

By Hannah Ostrem on Jan 22, 2019

It is estimated that today, roughly one third of all healthcare spending is wasteful, providing no benefit to patients -- and that wasted money amounts to a humbling $1 Trillion. Further, studies show that hospitals waste $12 Billion per year on poor communication.  

With increasing numbers of big name hospitals reporting decreases in operating margins, this is an alarming trend. But where is all of this money going? 

Topics: Healthcare Technology
2 min read

What Ancient Wisdom Can Tell Us About Improving Lives of Patients and Caregivers.

By Shane Elmore, RN on Jan 03, 2019

I want to discuss a story that at first might seem an unusual and even confusing topic for a Pulsara blog post, and I want to start out with a disclaimer that this post isn't about religion. I'll use the ancient story of the Tower of Babel from the Bible to illustrate my point, but hopefully all readers will be able to glean value from my words regardless of views, beliefs, or religion. 

Topics: EMS Healthcare
2 min read

The High Cost of Healthcare's Financial Mindset

By Justin Baker on Nov 08, 2018

A common problem that I have found in healthcare is that many people in this field have a strong tendency to choose the most inexpensive solution, even when it's at the detriment of productivity or outcomes. Even as solutions like Pulsara continue to demonstrate advancements and progress, we also continue to run into road blocks because of this mindset. When having discussions with hospital leadership members, we hear the same responses continuously: “This is a great product and would be very beneficial, but we don’t have the funding for it.” Or: “The current solution that we are using doesn’t cost us a thing. The two main transferring hospitals pay for it, so why would we want to pay for a product?”

These outlying facilities definitely see the benefit in the product, but ultimately not enough to put in the work to find a way to include it in the budget. There is documented proof that eighty percent of serious medical errors involve miscommunication between caregivers during transition of care. So why as an industry do we continue to choose the cheap way out of things when that means using solutions that contribute to this problem rather than addressing it? 

Topics: Healthcare
2 min read

To Survive in Value-Based Healthcare Model, We Must Learn to Work with Clinicians Outside of Our Own Silos

By James Woodson, MD on Oct 11, 2018

According to a recent article published in Forbes"The move to population health and away from fee-for-service medicine is working to the detriment of U.S. hospitals, a new report from Fitch Ratings indicates.

Topics: EMS Healthcare Technology