3 min read

Dear Aly: How to Avoid Double Documentation -- Thoughts from a Director of Stroke Services

By Alyana Samai on Sep 18, 2019

EDITOR'S NOTE: Alyana Samai is the Director of Stroke Services at West Jefferson Medical Center in Marrero, Louisiana. Aly has been a champion user of Pulsara since 2016, and has led her teams to successfully decrease door to needle times by streamlining and improving communication when it matters most. 

Dear Aly,

We are new clients and implementing Pulsara at our facility, but many of our nurses are concerned that this is going to be "double documentation," more than communication. How can we help them understand that Pulsara can streamline the process, reduce communication frustrations, and not double up on tasks?

Sincerely, 
Prepared for Pulsara

Topics: Stroke Coordinators' Corner Healthcare Communication Connected Teams Change Management
3 min read

Proactive Coping Techniques and Intrinsic Reward in the Workplace

By Missy Woodson, Ph.D on Apr 08, 2016

 “The greatest weapon against stress is our ability to choose one thought over another.” – William James

Most employees are asked to self-manage to a significant degree, to use their intelligence and experience to direct their work to accomplish important organizational purposes. This is how many of today’s workers give value to what they are doing by improvising, problem solving and innovating under stressful conditions to meet customers’ and business needs. [1]

Topics: Coordinators' Corner Leadership Healthcare
3 min read

The 4-Ingredient Recipe for Failure (and How to Avoid it)

By Shane Elmore, RN on Mar 24, 2016

You’ve probably heard it said before that failure is inevitable, and of course that is true. No one of us is immune to failure. But, as much as failure is a normal part of everyday life, it’s important to know that you don’t have to stay there. Failure is normal, but being stuck in failure shouldn’t be. The following are culprits I’ve found to be shared among people or institutions who feel stuck in a pattern of failure.

Topics: Coordinators' Corner Leadership Healthcare
2 min read

What Hospital Care Teams Can Learn From NFL Receivers

By Shane Elmore, RN on Mar 10, 2016

We live in a world of constant stimulation, of more is more, and, as a result, of multitasking. Most of us think we’re pretty good at multitasking, and greatly overestimate our proficiency at doing two or more tasks at once. I think I’m better at multitasking than most, but I guarantee that if my wife reads this she will bust a gut laughing … I can’t even listen to her with the TV on. I’m not alone here, am I?

Topics: Coordinators' Corner Leadership Healthcare
3 min read

Want Better Case Times AND to Make Your Team Happier? Rethink This One Thing.

By Shane Elmore, RN on Mar 03, 2016

Which is more important?

What you do.

How you do it.

OR ...

Why you do it?

In medicine, what we do makes a difference. The world of evidence-based medicine dictates our practice. When we have certain outcomes we’re not happy with, those outcomes prompt changes in protocol. Those protocol changes are implemented, and we then measure the difference.

Somewhere, sometime, a consultant met with your hospital leadership team and began the process of strategic planning. From there, you developed a vision, mission, purpose, core values and all that jazz. Unfortunately, for most hospitals, this is just rhetoric and jargon. I’m sure that at some level the leaders within the hospital make decisions based off of these “values,” but it seldom permeates in a meaningful way to the people who are providing care for patients.

Topics: Coordinators' Corner Leadership Healthcare
2 min read

Are Nurse Staffing Ratios Causing Unfair Expectations? A Call for Your Feedback [VIDEO]

By Hannah Ostrem on Feb 23, 2016

"A nurse should have fewer patients in order to provide the best possible care, and that care should not [include] caring for the EHR ... we need better technolgy to bind us together." 

Topics: Coordinators' Corner Leadership Healthcare
1 min read

Survey: Most Healthcare Messaging Systems NOT HIPAA Compliant

By Hannah Ostrem on Dec 03, 2015

 

A recent survey conducted by Infinite Convergence Solutions shows that the majority of healthcare institutions in the United States are using messaging apps and services that do not meet enterprise-grade standards for HIPAA and security regulations.


According to FierceMobileHealthcare, Infinite Convergence's CEO, Anurag Lal, said "CIOs and IT leaders in healthcare institutions need to make available an official ... messaging platform to their employees which also allows them to implement administrative, physical and technical safeguards that HIPAA requires." 

Topics: Stroke STEMI EMS Coordinators' Corner Healthcare
1 min read

Pulsara's Care Coordination Featured on 'The Disaster Podcast' [Listen Here]

By Hannah Ostrem on Dec 01, 2015

 

If your wife wanted you to pick up some milk on your way home, would she send you a fax or a page? Would she have her assistant call your answering service who will then let you know that you need to call her to tell you she needs some milk? 

Sounds ridiculous, right? In reality, your wife will simply text you. In 2 seconds, she can relay the simple message to you, you get it in real time, and can quickly type back "got it." It's simple, fast, effective communication that just makes sense. 

Unfortunately, when lives are on the line, we are still doing communications in the backwards, roundabout, convoluted way described in the first paragraph of this post and by Pulsara's CEO Dr. James Woodson in The Disaster Podcast's latest episode. 

Topics: Stroke STEMI EMS Coordinators' Corner Press
1 min read

The Future of Healthcare is Here and it Looks Like Your Smart Phone

By Hannah Ostrem on Oct 15, 2015

 

Here at Pulsara, we've been saying it all along: The future of healthcare is in mobile technology. But you don't have to take our word for it! 

According to a recent article published on Cloud Tweaks, mobile technology provides "faster communication and better collaboration" so that "clinicians can spend much less time handling medical devices and more time administering care to their patients."

Topics: Coordinators' Corner