Change is hard for everyone. Very few people truly enjoy the process of changing the way things have always been done. As a result, establishing a new way of doing things can be an unpopular decision.
So what do you do when change is necessary? How do you make sure it's successful? Change is hard enough to enact across a single organization. How do you create successful change when it's necessary across your region?
These are questions that healthcare leaders from Colorado Springs, Colorado and Des Moines, Iowa have recently grappled with. The Colorado Springs and Des Moines regions have a striking number of similarities. Both serve a population of around 700,000, have three health systems, and account for around forty EMS agencies. Both have also revolutionized their regional communication with Pulsara, which has allowed them to enable faster, better communication for their healthcare providers.
Leaders from both regions recently hosted a webinar to share their challenges and successes in bringing a new communication system into their region, and what they learned in the process. Watch the full webinar below, and check out these six takeaways for anyone considering how to approach change management across a region.