COVID-19 
COVID-19 

2 min read

Stay Connected with Pulsara Calling

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Pulsara assists healthcare organizations by enhancing their communication experience during a patient encounter. We offer the ability to communicate important information about a patient's status through a variety of ways, including traditional phone calls, text-based messaging, and video/voice calls through Pulsara Calling.

Pulsara’s video and voice calling offers users the flexibility to make calls from more than just cellular devices. Unlike traditional calling, getting in touch using Pulsara Calling does not require any hardwire or cellular connection (SIM card). Pulsara Calls can also be placed over WiFi. This technology is known as Voice over Internet Protocol, or VoIP. For a VoIP call to take place, all that is needed is a reliable internet connection. This provides for the ability to use a tablet without cellular service to place a call.

You can choose to communicate via a traditional phone call OR Pulsara Calling. Leveraging both gives caregivers the ability to place calls using either cellular networks or WiFi. Allowing for both cellular and VoIP calling ensures that organizations can remain connected, whether or not users have cellular-enabled devices. 

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Pulsara Calling offers a great deal of flexibility in how you'd like to place or receive calls: voice-only, person-to-person video, a mixture of both, or even a video conference with 3 or more participants. New participants can also be added to the conference during the call. When a video conference is occurring, users can minimize the video call screen, still operate their device, and are still able to manage the patient channel while staying conferenced in.

Pulsara Calling offers all of this functionality while keeping PHI and user experience in mind. Users can choose whether they would like to initiate or answer calls with their camera and/or speaker on or off. 

Pulsara Calling is currently being used in a variety of ways to help facilitate access to care. The State of Texas is utilizing Pulsara Calling alongside Pulsara's provider-to-patient solution, Pulsara PATIENT, to approve COVID patients for monoclonal antibody treatment. Providers can reach out to and assess patients via telehealth, determining whether they qualify to receive the treatment. 

Providers in Teller County, Colorado, and Conroe, Texas, are using Pulsara Calling to bolster their community paramedicine programs, allowing medics to connect with physicians and medical directors to seek a second opinion and decide on the best method of treatment for the patient. Providers in Austin, Texas are using Pulsara Calling to help EMS route patients to the most appropriate care to suit their needs, and have cut down on hundreds of unnecessary ER visits every week. Medical directors in Conroe, Texas have even used Pulsara's calling features to remotely check in on medics who have been exposed to or have contracted COVID-19. 

Pulsara Calling is a great way to allow organizations to communicate, regardless of their device and cellular connectivity limitations. Is your organization using Pulsara Calling?

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Pulsara is helping with COVID-19 management by helping mitigate patient surge, streamlining patient transfers, minimizing exposure, and more. Learn more about COVID-19 + Pulsara here

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