FOR IMMEDIATE RELEASE
April 20, 2020
Bozeman, Mont — Pulsara today announced the company has been named a winner in the 2020 Excellence in Customer Service Award presented by Business Intelligence Group.
Pulsara’s platform seamlessly coordinates communication between healthcare teams in the field (EMTs and paramedics) and between hospital staff (RNs, MDs, Techs, etc.) to improve the times and outcomes for critical care patients. Pulsara’s purpose is to improve the lives of patients and caregivers through innovative communication and award-winning customer service.
“Year after year the role of customer service plays a more important role in all of our lives,” said Maria Jimenez, chief operating officer of the Business Intelligence Group. “We are thrilled to be honoring Pulsara as they are leading by example and making real progress on improving the daily lives of so many.”
Organizations from across the globe submitted their recent innovations for consideration in the BIG Innovation Awards. Nominations were then judged by a select group of business leaders and executives who volunteer their time and expertise to score submissions.
“Pulsara is all about people, and servant leadership is one of our core values,” said Brittany Means, Pulsara’s Vice President of Sales Operations and Client Success. “We believe that innovation will improve communication in healthcare, so likewise we do our best to serve customers by responding quickly and being receptive to what they have to say. We know that our clients are working hard to care for patients, so it’s important to us to do everything in our power to help them succeed.”
Pulsara is a mobile-first healthcare communication platform that connects teams across organizations. What makes Pulsara unique is its ability to enable dynamic networked communications for any illness or injury. With Pulsara, clinicians can add a new organization, team, or specialist to any patient event, dynamically building a care team even as the patient condition and location are constantly evolving.
Simply CREATE a dedicated patient channel. BUILD the team. And, COMMUNICATE using audio, live video, instant messaging, data, images, and key benchmarks. Studies report an average decreased treatment time of nearly 30% when using Pulsara. Pulsara is the evidence-based standard of care. For more information, visit https://www.pulsara.com
About Business Intelligence Group
The Business Intelligence Group was founded with the mission of recognizing true talent and superior performance in the business world. Unlike other industry award programs, these programs are judged by business executives having experience and knowledge. The organization’s proprietary and unique scoring system selectively measures performance across multiple business domains and then rewards those companies whose achievements stand above those of their peers.
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Business Intelligence Group
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