It's About People.
The way we practice patient-centric healthcare today is flawed -- we only focus on the tasks directly in front of us. Instead, let's focus on the treatment team that provides care throughout the entire patient journey.
We use multiple archaic communication technologies that keep our care teams in silos. Jeff Bezos did not build Amazon based on radios, modems, fax, email, pagers, texting, messaging services, and phone calls for a reason!
We use different technologies and protocols for prehospital, intra-facility, and inter-facility communications. And, we spend so much money and effort on ECG transmission. Why? The problem is much greater. We need to standardize.