EDITOR'S NOTE: Special thanks to today's guest blogger, Reid Kiser*
What gets measured gets improved. You’re likely familiar with this motto, used widely across all business sectors. Measurement of quality within our healthcare industry has increasingly become a priority over the last few decades. As a result of this quality measurement, we have seen improved patient care, health outcomes, and more efficient care delivery.
Your organization may already have experience with quality measurement. After all, it’s a “must” for most in meeting state and federal requirements – assuming you want to be reimbursed for healthcare services and remain in operation. But what does this measurement actually entail?