The Decatur, Texas, health system uses a mobile app to coordinate the teams caring for heart attack and stroke victims, leading to faster, more effective treatment

When people suffer a heart attack or a stroke, the faster they get treatment, the better chance they have at a full recovery. Providing the most appropriate care as early as possible, however, requires precise communication among a diverse set of healthcare providersEMS, emergency department staff, specialists and others.

At Wise Regional Health System those teams no longer lose precious time trying to track each other down with archaic paging systems or playing phone tag. Instead, they now use a mobile application that allows every member of the team to communicate vital patient information and initiate treatment with the tap of a button on their smartphone, ensuring the team is all on the same page and can provide patients the treatment they need as safely and quickly as possible.

 EMS teams in the area are also using Pulsara to communicate instantly with Wise and others in the area. When a medic first recognizes a patients symptoms, they open the application on a phone or tablet, and with the press of a button, can transmit to the emergency department information about the patient, their symptoms and vital signs, and even a picture of the ECG. That information is shared with the team responsible for the patient’s care but is not saved on the device, protecting the patient’s privacy. Then, members of the hospital care team, whether in the hospital or on-call at a nearby location, can instantly acknowledge that they received the notification and are headed to the ER.

 The medical providers at Wise Regional Health System also use Pulsara to establish one universal clock that everyone can track to ensure the patient receives care quickly and to eliminate the hassle of manually recording important benchmark times. The app also allows every member of the team to receive updates on the patient’s status so they know the outcome and can use the data to measure and improve performance.

At the end of the day, we do what we do for our patients. And it doesn’t matter how hard we work, or how much we want that patient to succeed, if we are trapped in a broken system that slows things down, we will never achieve optimal care’” said James Woodson, MD, an emergency room physician and founder of Pulsara, “Pulsara simply replaces the outdated technologies that simply do not work well for clinicians’ needs, and puts the power to provide exceptional care in the hands of those working so hard to achieve it..”


Wise Regional Health System is based in Decatur, TX and is partnered with Baylor Scott & White, which allows access to a broad array of resources, maximizing the distribution of healthcare services in the region. With more than 1,300 employees, Wise Health System is the largest employer in Wise County. Find out more about Wise at www.wisehealthsystem.com

Pulsara is a digital healthcare corporation that focuses on using mobile technology to enhance patient outcomes by improving communication and care coordination through the entire healthcare system. Pulsara’s mobile applications STOP STROKE and STOP STEMI improve communications between the teams caring for stroke and heart attack patients, leading to faster treatment and better outcomes. Every clinician – from paramedics to emergency department staff to neurology and cardiology teams – is on the same page with a simple tap. For more information, visit www.pulsara.com


Hannah Ostrem

Written by Hannah Ostrem

Hannah is Pulsara's Senior Director of Marketing. She holds a master's degree in Neuroscience and a bachelor's degree in Psychology, which she uses to analyze and interpret the peculiar behaviors of the rest of the Pulsara marketing team.