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Leadership (5)

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2 min read

The Hidden Cost of Missed Opportunities in Healthcare

What opportunities are hospitals missing out on due to their attitudes about risk? I have worked in the hospital setting since I was 20 years old (which was ... many .... years ago). Sure, I’ve had...

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2 min read

How to Solve Care Management Problems at Your Hospital (No, It's Not By Hiring More People).

How do you solve care management problems at your hospital? I think that's a fair question. I was talking with a nurse from reputable a STEMI receiving center just a few days ago, and he told me "our...

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2 min read

Mistakes and Failure: 6 Tips for Leveraging Them to Your Advantage

Alexander Pope once said “To err is human.” If we are honest with ourselves, we know this is true. I’ve made my share of mistakes and I know that I have hundreds more left in me. However, it seems...

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2 min read

Embracing Truthfulness for Better Work Life (and Life in General!)

I have a friend who once found himself in a very tricky and uncomfortable situation at work. He had knowledge that his direct supervisor was stealing inventory. He saw this happen with his own eyes,...

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1 min read

I Know When That Pager Bling ... Why Healthcare NEEDS to Catch Up to the Technological World [VIDEO]

What do car-phones, pagers, Nintendo, and Sony Discman all have in common? They were the top contenders for the hottest gadgets of 1985. You read that right-1985, as in over 30 YEARS ago! While cell...

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3 min read

One Physician's Journey to Finding Patient AND Provider Satisfaction

EDITOR'S NOTE: Special thanks to our guest blogger, Dr. Jeff McWilliams. Dr. McWilliams is an Emergency Physician, Assistant Professor of Emergency Medicine and Director of Customer Service at...

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2 min read

Behind the Scenes: An Intern's View of the Hottest New Tech Company

EDITOR'S NOTE: Special thanks to Miles Sorlie for writing today's blog post. You can connect with him on LinkedIn. As a soon-to-be graduate with a Bachelors of Science in Computer Science, I am...

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