Introducing: Pulsara HQ for EMS Admins

What is Pulsara HQ?

Pulsara HQ is a new browser-based Pulsara command center where EMS admins can: 

• Track all units and see where they are delivering patients
• See hospital acknowledgment status and ETA to destination hospitals
• View and update patient details and communicate with the care team via team messaging
• Easily filter by case type and patient condition
• View hospital availability
• Manage Incidents and MCIs

How will Pulsara HQ help me?

With Pulsara HQ, EMS administrators, supervisors, and medical control will be able to monitor the status of their units from a convenient dashboard. Pulsara HQ will display unit transport status, destination location, and each unit's ETA to their destination.

Admins are now able to create and view patient channels and see relevant case details, including patient demographics, images of the scene, and ECGs. They'll also be able to send messages to their team members or to other facilities if coordination is needed.

Pulsara HQ will also help with load balancing by giving admins convenient access to Hospital ED Availability information. The dashboard will also show whether or not a receiving facility has acknowledged a patient who is en route, and give admins the ability to intervene if needed. 

How can I get started?

While Pulsara HQ is geared towards EMS admins, this is only the first phase of our browser version for EMS. Stay tuned as we expand our browser functionality for all EMS users in the coming months!

Pulsara HQ is now available to any EMS agency with a paid subscription to Pulsara. If you're interested in Pulsara HQ, contact us to learn more or get started.

With a scalable system of care, Austin-Travis County EMS kept 434 low-acuity patients out of the hospital over just three weeks—and rerouted them to faster, more appropriate care. Here's how they did it.