1 min read

Why Some Clinicians Are Turning to WhatsApp to Communicate ... and Why That's a Problem.

Why Some Clinicians Are Turning to WhatsApp to Communicate ... and Why That's a Problem.

Communication in healthcare is universally problematic, and it's no secret that clinicians are looking for a better way to communicate ... a way that fits how they communicate in the rest of their lives outside of EMS or the hospital. 

According to an article published on the BMJ, "The dominant form of communication in hospitals—the pager—is costly, inefficient, and, says Johansson, 'extremely disruptive.' 'Pagers interrupt you in mid flow and only allow communication between one person and another.'"

In fact, the article says that some clinicians are turning to WhatsApp to communicate their patient info ... but this is dangerous for a few reasons. First of all, it's not HIPAA compliant. Need we say more? 

But beyond that, we as an industry, also need to understand that moving data around is not the same as communicating. HIPAA-compliant texting alone will not solve the problem. We need real-time TEAM communication across ALL healthcare entities.

 The future of healthcare communications is connected teams.

LEARN ABOUT PULSARA

Pulsara Around the World - August 2025

Pulsara Around the World - August 2025

July Recap Managing Pre-Planned Events with PulsaraHow do you manage, track, and document hundreds of patient encounters during a large-scale event?...

Read More >>
CommonSpirit Mercy Hospital and EMS Partners Leverage Pulsara for Cardiac Care

CommonSpirit Mercy Hospital and EMS Partners Leverage Pulsara for Cardiac Care

On July 14th, 2025, CommonSpirit Mercy Hospital in Durango, Colorado announced via a press release that they have been partnering with local EMS...

Read More >>
Hurricane Season Readiness: 10 Essential Steps for First Responders

Hurricane Season Readiness: 10 Essential Steps for First Responders

The 2025 hurricane season has arrived, and emergency professionals are watching the forecasts closely. The National Oceanic and Atmospheric...

Read More >>