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[Webinar] Systems of Care That Scale: How EMS Leaders Are Building the Future

[Webinar] Systems of Care That Scale: How EMS Leaders Are Building the Future

As the pandemic subsides, EMS leaders and organizations are not just in recovery mode; they are also reevaluating and restructuring their care systems based on what they’ve learned. From routine patient transports to the largest pandemic of our lifetime to managing Texas’s devastating winter ice storm in February 2021, Texas EMS clinical leaders are using scalable mobile technology to lay the foundation for the new reality of EMS—including Mobile Integrated Healthcare, Community Paramedicine, and Telehealth.

Are your systems of care flexible and scalable enough to handle daily operations and also quickly adapt to the next disaster, active shooter incident, or large-scale event?


Webinar Event Details

On Tuesday, July 20th, hear from leading Texas EMS leaders and clinicians as they share tangible takeaways from their recent experiences that you can apply to your own organization, including: critical lessons learned over the past 18+ months; how the right mobile technology has transformed their patient care capabilities; how preparing for the unexpected with the right systems and technology can be the difference between staying operational or ending up in the dark; and how to start building the future of EMS now.

When: Tuesday, July 20, 2021 | 1:00 PM EDT | 11:00 AM MDT

Cost: FREE

Registration: Click here to register

Extra: A certificate of attendance will be offered.

Audience Members Will Learn

  • How to build scalable systems of care for everything from community paramedicine and alternative destinations to large-scale disasters.
  • How using mobile technology can improve your performance in time-sensitive emergencies.
    How you can save time and resources—and increase billable events—via one-click telehealth, connecting central clinicians to at-home patients for evaluation, and more.
  • How to improve hospital relationships through a unified, “one source of truth” communication channel.
  • How to think outside the box to adapt the right technologies to fit your systems for reduced treatment times, reduced costs, better patient outcomes, and more.

Click Here to Register! 

Meet the Presenters

Josh-Jordan@300Moderator: Josh Jordan 
Former Flight Paramedic, Firefighter, and current Customer Success Manager – South at Pulsara

With over 15 years of clinical EMS and leadership experience, Josh Jordan’s passion for service drives his career and interests forward. He started off his career as a Paramedic then continued his education in the Fire Service, going on to build his EMS career as a firefighter/paramedic at the Longview Fire Department in Texas. Josh also became a Reserve Peace Officer and later left the fire service to fly full-time as a Flight Paramedic which included responsibilities around PR/Marketing/Outreach Education. He also served on the PHI Air Medical Honor Guard for their US operations. Today, Josh serves as Pulsara’s Customer Success Manager – South, bringing his broad experience, skills, and passion to the company. When Josh isn’t revolutionizing healthcare communication, you’ll find him hunting, fishing, playing golf, spending time with his family and friends, and serving his community. 

Chief-James-Seek@300Presenter: James Seek, LP, BAAS
District Chief at Montgomery County Hospital District EMS, TX

Chief Seek has a bachelor’s degree in Organizational Leadership from Texas A&M Commerce and is currently pursuing an MBA with a concentration in Healthcare Administration from Texas A&M Corpus Christi. Chief Seek believes in using data and patient outcomes to drive the direction of prehospital care while being accountable to all stakeholders. Chief Seek is proud to lead the Clinical Department at MCHD with a focus on MCHD’s mission and core values.

Dr-Rob-Dickson@300Presenter: Robert Dickson, MD, FAAEM, FACEP, FACEM
EMS Medical Director at Montgomery County Hospital District, TX

Dr. Dickson graduated with honors from the University of Texas Health Science Center San Antonio in 2001 and completed emergency medicine training at Indiana University in 2004. He serves as the EMS medical director at Montgomery County Hospital District EMS and an assistant professor of emergency medicine at Baylor College of Medicine in Houston Texas. His academic interests include systems of care in stroke and other time-sensitive emergencies, neurologic emergencies, and education. He is board-certified in emergency medicine in both the US and Australasia and has subspecialty board certification in EMS medicine. He has authored multiple professional articles and presented at regional, national and international conferences on emergency medicine and EMS topics.

Chief-Kevin-Crocker@300Presenter: Kevin Crocker, LP, FACPE
Division Chief of Quality and Process Improvement at Montgomery County Hospital District

Kevin Crocker is the Division Chief of Quality and Process Improvement for the Montgomery County Hospital District in Conroe, Texas. Kevin has over 20 years of prehospital experience and has been a paramedic for 18 years. Kevin is also a Fellow of the American College of Paramedic Executives. His primary interest is in clinical quality improvement. Kevin is active in contributing to the advancement of the EMS field through prehospital research. 

- Save My Spot -


When Texas EMS agencies and first responders faced an unprecedented winter storm in the midst of a once-in-a-century pandemic, they were tasked with shuffling from one crisis to another. Here's how Montgomery County Hospital District continued to provide life-saving care during the winter storm while adjusting to the challenges, setting up mass vaccination sites, and continuing their mission to serve patients.

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