BOZEMAN, Mont., Dec. 16, 2020 — Pulsara, the leading mobile telehealth and communication platform that connects healthcare teams across organizations, announced the release of app version 11.3. Full release notes are as follows. 

The holidays are just around the corner, and we know you have been working hard to juggle unprecedented case loads. From the bottom of our hearts, thanks for all you do.

We’re excited to let you know that Pulsara 11.3 has been released. We’re introducing a few new features to make using Pulsara easier when EMS changes the patient destination or Pulsara mobile devices change hands.

This release includes these new features:
  • EMS can change the patient destination en route
  • The logged in account name appears on the PIN screen
  • Special characters can be entered into patient names


From time to time, the need arises for EMS to divert from a hospital after they have sent the initial alert that they are coming. We now allow EMS teams to complete this change right in Pulsara, in a simple way that alerts both the original and new facilities about the change. No more cancelling the case when a new destination is selected!

Change Destination Screen

EMS Teams enter the change reason and time so the new receiving facility receives an updated ETA.

Change Destination Screens

We get it — life can be unpredictable. So now, EMS can easily change destinations multiple times when the patient care requires it.

The previous facility will receive an alert like the one below, with the reason that the patient destination is changing.



The updated PIN screen will now clearly show who’s currently logged in to Pulsara on any device, so your staff is always in the know. We’ve listened to feedback from your teams that this little detail can go a long way!

PIN screen


Dashes and other special characters can now be added to patient names on iOS devices. Have a hyphenated last name, an enye, or apostrophe? Entering Johñ Doe, Jane Doé, Joe O’Bloggs, or John Doe-Bloggs? No problem! Now anyone using Pulsara can view and input patient names consistently.



Pulsara runs best on recent versions of iOS and we recommend that all customers are using the latest version of iOS available for their devices. Back in August, we stopped supporting iOS 10 because our developers love to stay current with the latest Apple offers, and iOS 10 is already almost four years old; that’s ancient as software goes!

If you’re running an iPhone 5s or later, you’ll simply need to ensure your phone is running iOS 11 or higher to install the latest Pulsara goodness.

For folks still rocking an iPhone 5/5c, the original iPad (1st to 4th generation), or the iPad mini first generation, you’ll need a newer device so you don’t miss out on new features arriving soon.

Pulsara Support

Don’t forget! For all your training needs, we have a robust 
knowledge base dedicated just to current Pulsara customers. Read up on everything from past release notes to tutorials to technical, nitty-gritty details of the platform.

We also want to remind you that we’re always looking for feedback from Pulsara fans like you. Did you love a recent enhancement we rolled out? Have a suggestion for how the platform could be better? We want to hear it! Head over to our Feedback page and let us know what’s on your mind. We rely on your ideas to make Pulsara the best it can be!




Do you love Pulsara? We would be eternally grateful if you would let the world know! Every time you or someone at your facility leaves us a review on the Apple App Store or Google Play App Store, it helps others who might need a solution like Pulsara find us and decide whether we’re right for them. THANK YOU!

As always, reach out with any questions!


Team Pulsara

About Pulsara

Pulsara is a mobile-first telehealth and communication platform that connects teams across organizations. What makes Pulsara unique is its ability to enable dynamic networked communications for any illness or injury. With Pulsara, clinicians can add a new organization, team, or specialist to any patient event, dynamically building a care team even as the patient condition and location are constantly evolving.

Simply CREATE a dedicated patient channel. BUILD the team. And, COMMUNICATE using audio, live video, instant messaging, data, images, and key benchmarks. Studies report an average decreased treatment time of approximately 30% when using Pulsara. Pulsara is the evidence-based standard of care. For more information, visit


Press Contact:

Hannah Ostrem
Director of Marketing, Pulsara 
(877) 903-5642

Team Pulsara

Written by Team Pulsara

Team Pulsara is a diverse group of talent with a common purpose: To improve the lives of patients and caregivers through innovative communication.