Healthcare and emergency response teams nationwide are driving advancements in collaboration and preparedness by leveraging Pulsara's communication and logistics platform. From massive multi-agency training drills to statewide adoptions of Pulsara, we are continually inspired by how our customers are redefining what's possible in emergency response.
Here’s a look at a few recent “Pulsara in the News” stories, highlighting how EMS, first responders, and hospital care teams across the US are utilizing Pulsara to improve patient outcomes for their communities.
Transforming Pre-Hospital Care and HEMS Workflows: In a recent feature by Vertical Mag exploring the future of telemedicine in Helicopter Emergency Medical Services (HEMS), industry leaders discussed how advanced communication tools are accelerating decision-making for complex patients. By replacing fragmented phone calls and outdated radio reports with a single, unified patient channel, Pulsara is helping geographically dispersed care teams coordinate in real time. While still on-scene, crews can start a live video consult to help coordinate treatment plans. In flight, Pulsara's asynchronous multimedia communication options support essential safety considerations, minimizing distractions during critical phases of flight. With a touch of a button, flight crews can securely share vital data like images of injuries, EKGs, and labs directly with receiving facilities, giving specialists a complete clinical picture before the aircraft even touches down.
Corey Ricketson, Senior Vice President at Pulsara, emphasized the value of this connection for critical patients: “Although flight crews are highly trained and qualified, complex patients can benefit from an extra set of eyes, and secure video can paint a clearer picture than a phone call... Being able to send images of lab values, chest X-rays, injuries, vent settings, etc., is a definite upgrade from just a verbal radio report. Additionally, the data collected within Pulsara can integrate with electronic patient care reports and hospital electronic health records [EHRs].” (Read the full article here)
Connecting Kentucky's Healthcare System Statewide: WNKY News 40 recently highlighted Kentucky’s statewide adoption of the Pulsara platform to unite EMS, hospital staff, nursing homes, and urgent care centers. This initiative, spearheaded in part by local leaders in Bowling Green, aims to strengthen rural healthcare by ensuring that patients are instantly connected to the specialists they need, regardless of their location or where they enter the healthcare system.
Seth Wilson, Medical Center EMS Director, played a significant role in his region’s adoption of the platform. Wilson shared the impact he has seen on patient care: “The sooner you can get information to a hospital and with the correct information, the better off a patient outcome … all the downstream departments know exactly what’s going on with that patient from moment one.” (Read the full article here)
Improving Operational Readiness for Mass Casualty Incidents: Training for the worst-case scenario is critical for any agency, and JEMS recently featured an after-action overview of a large-scale Mass Casualty Incident (MCI) drill conducted by North Port Fire Rescue in Florida. Utilizing an abandoned commercial structure, the agency created a realistic, high-stakes environment to test their response capabilities alongside neighboring mutual aid agencies. During the complex simulation involving dozens of patients, Pulsara was used to streamline triage, tracking, and transport, enabling crucial resource allocation.
Highlighting the platform's role in the drill's success, Nick Satterly, BS, PM, CEMSO, Division Chief of EMS for North Port Fire Rescue, noted: “When established early, Pulsara also provided tremendous operational insight into which patients were transported and their triage status via the Pulsara incident dashboard.” (Read the full article here)
Empowering the Next Generation of First Responders: In Cape Girardeau, MO, the Cape Career and Technology Center recently hosted an immersive mass casualty training event simulating a large-scale plane crash, as reported by KBSI FOX23 News. More than a dozen local agencies, including EMS, fire, and hospital partners, came together to give students a high-pressure, hands-on look at disaster response. Pulsara was brought in to give students real-world experience in modern incident management, showing them how medical care teams communicate and coordinate during a major crisis.
Skyler Lott, a student who participated in the simulation, highlighted the value of using modern technology in the field: “Definitely learned a lot as far as documentation and tracking patients throughout major incidents… It has been an amazing experience.” (Read the full article here)
Colorado | More Than $6 Million in Rural Health Funding Awarded to Cheyenne County-Based Organizations
Quote: “One of the major projects will fund Pulsara on a statewide basis… ‘The better we communicate, the better the outcome for the patient,’ said [Plains to Peaks RETAC Executive Director Kim E. Schallenberger]. ‘[Pulsara] can also improve patient tracking and family reunification during large-scale incidents and support Mobile Integrated Health efforts throughout rural and frontier Colorado.’”
Colorado | Encore: Revolutionizing Rural Cardiac Care
Quote: "This year, since we've implemented Pulsara, we've been able to reduce that time from first medical contact to perfusion from 130 minutes to 84 minutes," shared Josh Neff, CEO of CommonSpirit Mercy Hospital, CO, in an interview with American Hospital Association’s Advancing Healthcare Podcast.
Missouri | How emergency crews prepare to keep thousands of Mizzou fans safe on game days
Quote: "Emergency crews have also incorporated technology into their response plans. [Columbia Fire Chief Brian Schaeffer ] said the department has leaned on a software program called Pulsara, which allows crews to collect demographic and clinical information wherever a patient is being treated, including in the stands. That information can then be shared with the crew transporting the patient and the emergency department receiving them."
Missouri | EMS providers gather in West Plains, MO, to learn how to better help patients
Quote: “[Pulsara] has already proven itself,” said Daniel Marshall, the COO of the South Howell County Ambulance District. “We’ve had several cases where we really set record times, like a four-minute window of notification. That was one of our first stroke activations going live with Pulsara. It allows us to do a lot of things. We can take video real-time, and it’s all HIPAA compliant, and we send that to the hospital, which can push that out to their stroke team.”
New York | NFMMC Launches Pulsara to Improve Emergency Communication and Patient Outcomes
Quote: "This technology enhances our ability to respond quickly and effectively during the most critical moments,” said Joseph A. Ruffolo, [Niagara Falls Memorial Medical Center] President & CEO. “It represents another important step in our commitment to delivering faster, safer, and more coordinated care to the Niagara community."
Learn more about how care teams are using Pulsara for every emergency, from single patients to MCI events: Check out these case studies.
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