EDITOR'S NOTE: A few months ago, a Pulsara client reached out with a question which we then consulted one of our other rock star clients about! Dave Edgar is Assistant Chief at the City of West Des Moines EMS, and is a champion Pulsara user. In addition, his expertise in EMS and hospital relations makes him a fantastic consultant for questions related to integrating teams and breaking down silos. We hope you enjoy this first "Dear Dave" post!
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"Dear Dave - We want to increase utilization of Pulsara in our region but are having challenges getting some of the hospitals to participate. What are your recommendations for getting our local hospitals more engaged?"