Nathan Williams

Trauma is a team sport. It takes internal and external care teams all working together to succeed. By combining the art of building good relationships with the science of connecting care teams via communication technology, learn how two expert Colorado trauma program leaders developed a state-of-the-art trauma care system.

• Connecting trauma centers with EMS using communication technology resulted in improved team efficiency and shared awareness, reduced phone calls to multiple people, optimized continuity of care, and increased MCI readiness.
• Building strong internal and external relationships generated more improvements across all teams—and supported more opportunities like a statewide prehospital whole blood transfusion program (currently in the early committee and planning stages towards full implementation).
• And much more.

Presented by the American Trauma Society, special guest presenters include Wendy Erickson, MSN, RN, CCRN-K, CSTR, TCRN, President of the Colorado Trauma Network and Trauma Program Manager with CommonSpirit Health in Colorado Springs, CO; Sherry Steffen, MSN, MBA, RN, CEN, TCRN, CSTR, Trauma Program Manager with CommonSpirit Health in Colorado Springs, CO; and moderator Cara McCoy, CS Specialist with Pulsara and former Fire Engineer and EMT.

WEBINAR EVENT DETAILS

Date: Wednesday, November 8th, 2023

Time: 1 PM eastern |  12 PM central |  11 AM mountain |  10 AM pacific

Cost: FREE

Webinar Recording? Yes. If you can’t attend the live event or want to watch it again, all registrants will receive a link to the live recording after the event.

- CLICK HERE TO REGISTER NOW -

(How to Register)

Looking to enhance your EMS team’s ability to coordinate care and communication during Mass Casualty Incidents (MCIs) and preplanned large events? Join our upcoming webinar where an expert panel of EMS leaders from TX, CO, and CA will share their insights and strategies on how to effectively streamline communication and improve patient outcomes.

Through case studies, discussion, and answering your real-time questions, learn how today’s leaders are tackling the distinctive challenges in crisis response to provide real-time connectivity among various teams, secure messaging, and shared patient view for improved situational awareness. We’ll discuss the new world of coordinating resources and triaging patients during MCIs, and how it has simplified communication and collaboration during large events, ultimately resulting in improved patient outcomes.

Don’t miss out on this opportunity to learn from the best and enhance your team’s ability to coordinate patient care, communicate with other EMS teams, and make critical decisions with confidence and ease. Register now and get ready to take your skills to the next level!

How today’s emergency management and healthcare leaders are using modern tech for patient tracking and response management around pre-planned events and major incidents

Efficient communication is critical during mass casualty incidents, hurricane evacuations, MVAs with multiple patients, or even special events. Historically, the difficulty in sharing information between various responding organizations during hazard events has made incident management challenging—not to mention when the incident extends across cities, regions, or states. New advancements in communication and patient tracking technology are transforming response capabilities, however—quickly becoming the new standard for emergency management. 

Join this exclusive roundtable discussion where Texas and Colorado emergency management and healthcare leaders will share:

• How and why they are deploying these systems locally and statewide
• The benefits and opportunities they’re seeing
• Where they see the future of emergency management communication and coordination heading 

Guest Presenters: 

• Hilary Watt, CEO/CFO/Governmental Affairs, Coastal Bend Regional Advisory Council (CBRAC) in Corpus Christi, TX.
• E. Stein Bronsky, MD, Co-Chief Medical Director, Colorado Springs Fire Department, Co-Chief Medical Director, El Paso County, CO American Medical Response (AMR), and Medical Director, El Paso-Teller County 911 Authority in the Colorado Springs, CO area.

Hosts:

• Kate Leatherby, Sales VP - West at Pulsara
• Brandon Means, VP of Medical Operations at Pulsara.

WEBINAR EVENT DETAILS

Date: Wednesday, May 17th, 2023

Time: 11 AM ET |  10 AM CT |  9 AM MT |  8 AM PT

Cost: FREE

Webinar Recording? Yes. If you can’t attend the live event or want to watch it again, all registrants will receive a link to the live recording after the event.

- CLICK HERE TO REGISTER NOW -

Upgrading a Trauma System of Care: How We Improved Efficiency, Created Shared Awareness, & Optimized Continuity of Care

What if you could improve patient care—across your city, region, and even state—by streamlining communication and coordination between EMS and hospital teams? Learn how Texas hospital and EMS leaders are doing just that—utilizing new workflows built on a scalable telehealth communication and logistics platform. Since reworking their trauma system, they’ve improved efficiency, cut down on phone calls to multiple people, streamlined transfers, optimized continuity of care, created shared awareness and accountability, and more. In this leadership roundtable, discover why they created this new system of care, what day-to-day operations look like, and how they are growing it across their organization and region.

Presented by Jennifer Carr, MSN, RN, CPEN, TCRN, Vice President of Trauma Services at CHRISTUS Spohn Health System in Corpus Christi, TX, Randy Endsley, BSN, CFRN, CEN, LP, CMTE, Chief Medical Officer and Flight Nurse with HALO-Flight in Corpus Christi, TX, and moderator Corey Ricketson, Vice President - Strategic Accounts at Pulsara.

UPDATE: Watch the full webinar here!

Webinar Event Details

Date: Wednesday, November 2nd, 2022

Time: 1:00 PM ET | 12:00 PM CT | 11:00 AM MT | 10:00 AM PT

Host: American Trauma Society

Cost: FREE

How Fire and EMS Leaders are Turning Telehealth into a Force Multiplier for Improved Response & Patient Care

What if you could turn your fire and EMS crews into force multipliers, empowering them to help reduce healthcare disparities, improve support around behavioral crisis patients, and even bring back and modernize the traditional “house call”? And what if by doing so you could free up much-needed EMS and hospital resources, help make fire and EMS a more integral part of the patient care continuum within their community, and help patients get the care they need faster, more affordably, and more efficiently?

Learn how Colorado EMS leaders set up a regional system of care to do just that—built around Pulsara, a secure, mobile-first telehealth, communication, and logistics platform. Hear tangible takeaways and cutting-edge insights that you can apply to your own organization, including why and how they set up this system in the first place; how the program is financially sustained; what kind of data-driven results and benefits they’ve seen for patients and providers; and discussion on the new 988 mental health hotline and how it can integrate into this cutting-edge system of care.

Webinar Event Details

Date: Tuesday, September 20, 2022

Time: 1:00 PM ET | 12:00 PM CT | 11:00 AM MT | 10:00 AM PT

Host: Fire Engineering

Cost: FREE

How Healthcare Leaders are Successfully Connecting Teams & Organizations Across Regions for Better Outcomes

Increasingly, more healthcare organizations are discovering the need for an interconnected system of care that includes local and regional healthcare systems—from EMS to hospital teams and beyond. The benefits to patient care and clinical coordination are profound, from faster treatment times and reduced costs to streamlined transfers and unified MCI/MPI and disaster management.

But with so many different systems and stakeholders, how does one go about setting up a regional system of care that scales? How do you engage and get buy-in from a diverse group of stakeholders?

In this upcoming webinar, learn firsthand how healthcare leaders from Colorado Springs, CO, and Des Moines, IA, successfully created interconnected regional systems of care based around Pulsara: a secure, mobile-first telehealth, communication, and logistics platform.

Hear how they successfully brought stakeholders from multiple organizations together, what challenges they faced and how they overcame them, tips and best practices, change management insights and discoveries, and more. 

WEBINAR EVENT DETAILS

Date: Tuesday, May 17th, 2022 

Time: 12:00 PM ET | 11:00 AM CT | 10:00 AM MT | 9:00 AM PT

Cost: FREE

One healthcare system used Pulsara to achieve record door-to-puncture times and improved inter-organizational team communication for better care coordination. 

BOZEMAN, Mont., Nov. 22, 2021 — Pulsara, the leading mobile telehealth, communication, and logistics platform that unites healthcare teams and technologies across organizations during dynamic events published new details on Seattle-based EvergreenHealth’s record improvements in patient care. Reporting on their hospital and stroke program growth—and the increased communication challenges that growth brought on—the EvergreenHealth Case Study reveals the solutions they found to streamline care and communication across the whole organization spanning three sites. 

Serving a population of nearly 850,000 residents, EvergreenHealth is a growing two-hospital healthcare system with two emergency departments—one in Kirkland, Washington, and a freestanding emergency department in Redmond, Washington. Historically, the stroke teams were using pagers and audio calls to coordinate care. However, as both the hospitals and the stroke program grew, they began straining the limits of what former standard technologies could support. 

Telehealth Communications and Logistics Platform Honored for Improving Healthcare Delivery

BOZEMAN, Mont., Nov. 8, 2021 — Pulsara, the leading telehealth, communication, and logistics platform that unites healthcare teams and technologies across organizations during dynamic events announced today that the company has received a 2021 Telehealth Award from prominent healthcare technology news source HealthTechZone.com. The award recognizes companies innovating and improving health delivery and management towards exceptional customer experiences.

“On behalf of TMC and HealthTechZone, I would like to congratulate all of the Telehealth award winners,” said Rich Tehrani, CEO, TMC. “Every year I am so impressed by each winning company’s dedication to quality in solutions that benefit the overall customer experience—while driving ROI for companies that use them.”

The Evolution of “STRAUMA”: Using Innovation and Technology to Improve Trauma and Stroke Patient Care 

Not unlike other trauma centers, one of UCHealth Memorial Hospital Central's top mechanisms of injury is geriatric ground-level falls. As part of their Trauma performance improvement process, they identified an opportunity with relation to this population in which both Trauma and Stroke alerts were required. While they had their Trauma and Stroke alerts dialed in, they realized they still had a problem: their communication systems were not as fast or efficient as they could be when dealing with patients that needed coordinated care from both the Trauma and Stroke teams. They saw an opportunity to streamline alerts and coordination of care for those types of patients.

Presented by the American Trauma Society, with speakers Heather Finch, MSN, RN, CEN, TCRN, Manager of Trauma Services at UCHealth Memorial Hospital Central in Colorado Springs, CO along with moderator Kate Leatherby, Regional Vice President - West at Pulsara, learn how UCHealth turned all of that around with a little bit of innovation and technology. UCHealth Memorial Hospital Central has improved efficiency, eliminated phone calls to multiple people, and created a novel “STRAUMA” alert (Trauma + Stroke) with dual team notification and response for improved patient care and team coordination. 

Webinar Event Details

Date: Thursday, November 11th, 2021

Time: 1:00 PM EDT | 12:00 PM CDT | 11:00 AM MDT | 10:00 AM PDT

Cost: FREE

Webinar Host: American Trauma Society

The Future-Proof Health System: How Dismantling Communication Siloes Can Support Better Care Delivery Today and Tomorrow

In the largest pandemic of our lifetime, learn how healthcare leaders are using a unified communication and logistics platform to not only manage the COVID-19 crisis, but also lay the foundation for a new reality in healthcare—including the dismantling of communication silos between disparate care teams, single source of truth patient care coordination, and systems of care that scale.

Presented by Joey Branton, Senior Vice President of Strategic Initiatives at Pulsara, this presentation will provide tangible takeaways that you can apply to your own organization.

2023 Editor's Update: Please note that, as reported by JEMS.com on 6/28/23, the federal government is ending the ET3 program. According to the Centers for Medicare & Medicaid Services, “This decision does not affect Model Participants’ participation in the Model through December 31, 2023.” Read the full article on JEMS for more details: ET3 Program Comes to an Abrupt End. Be advised that Mobile Integrated Healthcare and Community Paramedicine are separate initiatives and are unaffected by the ET3 program termination.

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Force Multiplier Patient Care: How EMS Leaders are Revolutionizing the Industry through ET3 Clinic Partner Agencies & Mobile Technology

What if you could keep hundreds of low-acuity patients a week from having to needlessly go to the emergency room? And what if, by doing so, you could reduce or eliminate the challenge of slow turnaround times, free up much-needed EMS and hospital resources, and help patients get the care they need faster, more affordably, and more efficiently?

Austin-Travis County EMS is doing just that. With a scalable system of care, they kept 434 low-acuity patients out of the hospital in just three weeks—rerouting them to faster and more appropriate care via the interconnected support of their ET3 clinic partner agency and the telehealth communications and logistics platform Pulsara.

Presented by Steve White, Commander of Texas’s Austin-Travis County EMS Collaborative Care Communication Center Initiative (C4), along with Dr. Carlos Navarro, Medical Director for Care Value Optimization, Austin market WellMed Medical Management, the speakers will share tangible takeaways and cutting-edge insights that you can apply to your own organization today.

Mental health is a growing need around the world. Over 50 million people in the United States alone—1 in 5 adults—are dealing with mental health issues. And the trend extends to all ages; 1 in 6 young people in the U.S. between the ages of 6 and 17 struggle with mental health. Living through a global pandemic has only made matters worse. In May 2021, Children's Hospital Colorado declared a state of emergency for pediatric mental health. 

Over the past few years, Ute Pass Regional Health Service District in Teller County, Colorado, has set out to improve care for mental health patients. They built a top-tier community paramedicine program uniquely trained to respond to mental health calls. They also equipped their community paramedics with Pulsara, a healthcare communications, telehealth, and logistics platform. The result is a dynamic program that meets mental health patients where they are. 

As the pandemic subsides, EMS leaders and organizations are not just in recovery mode; they are also reevaluating and restructuring their care systems based on what they’ve learned. From routine patient transports to the largest pandemic of our lifetime to managing Texas’s devastating winter ice storm in February 2021, Texas EMS clinical leaders are using scalable mobile technology to lay the foundation for the new reality of EMS—including Mobile Integrated Healthcare, Community Paramedicine, and Telehealth.

Are your systems of care flexible and scalable enough to handle daily operations and also quickly adapt to the next disaster, active shooter incident, or large-scale event?

Breakdowns and bottlenecks in healthcare communication systems frequently cause a myriad of delays in patient care. Legacy systems like radios, pagers, fax machines, and multiple phone calls connect clinicians but aren't always able to efficiently get the right message to the right person at the right time. Combined with the challenges presented by the COVID-19 pandemic, it's clear that our current systems of communication need to be reimagined. Healthcare officials must begin to think differently. 

Your acute care, collaboration, and coordination solution needs to be scalable and flexible, enabling you to adapt quickly to the dynamic needs of patients and clinicians—and span across all organizations involved in patient care. By replacing legacy systems with one solution that covers the entire care continuum, health providers can achieve reduced treatment times, conserve resources, and improve the lives of both patients and caregivers.

When: The evening of April 27 in the USA; 11 AM on the 28th in New South Wales, Australia

Cost: FREE

Registration: Click here to register

Read on for further details!

In time-sensitive emergencies, time is tissue. Every minute makes the difference in your patient's outcome, for better or worse. 

That's why UCHealth and AMR - Colorado Springs / El Paso County partnered with Pulsara, a healthcare communication and telehealth platform, to save time when patient outcomes are on the line. Pulsara creates a secure, unified patient channel—replaces multiple phone calls, radio reports, faxes, and pagers—and allows care teams to communicate efficiently and effectively when treating patients.

In this live-action retelling of a true story, watch how AMR and UCHealth use Pulsara to streamline and speed their communication processes throughout the patient's journey, making sure that every member of the care team is in the know, when they need to know—from dispatch answering the 911 call, to the hospital staff closing the case after the patient’s treatment is complete.

Recently Pulsara had the special opportunity to be interviewed by Emergency Physicians Monthly (EPM) with emergency physician Dr. Mark Plaster, the founder and executive editor of EPM and the founder of Plaster Publishing. Dr. Plaster interviewed our own James Woodson, Founder and CEO of Pulsara, and Anna Larson, Pulsara’s Program Director of Strategic Initiatives. Topics discussed included Pulsara's special funding initiative to help healthcare organizations access much needed federal funding for things like COVID-19 relief, as well as Pulsara's role in helping emergency care teams improve patient care by uniting them on a single communication platform. Listen to the full interview below: 

In the largest pandemic of our lifetime, learn how clinical leaders in Colorado Springs, CO, are using mobile technology to not only manage the COVID-19 crisis, but also lay the foundation for the new reality of EMS, including 911-initiated telemedicine, Mobile Integrated Healthcare, Community Paramedicine, and telehealth. For the first time ever, the presenters will outline their modernized management system and share case studies and key takeaways that will help you improve patient care, upgrade team communication, reduce cost of care, and increase EMS agency and hospital revenue. Clinicians and thought leaders are creating a new path forward, based around the HIPAA-compliant, secure, mobile-first telehealth communication platform Pulsara.

What: 911-Initiated Telemedicine: How Colorado Springs, CO, Clinical Leaders Are Revolutionizing Emergency Medicine via Mobile Technology

When: Tuesday, Sept 8, 2020 | 1:00 pm EST /  12:00 pm CT / 11:00 am MT / 10:00 am PT

How: SIGN UP HERE

Keep reading to learn more!

COVID-19 continues to tax finite public safety resources, underscoring the need for efficient and effective information sharing tools. Since it appears as if the pandemic will be challenging us for the foreseeable future, take 60 minutes to explore how four FirstNet-approved apps and services (10-21 Police Phone, Pulsara, Rave PANIC Button, and Allerio) help agencies share critical information and engage with the community during these difficult times. 

When: Thursday, July 16, 2020 | 12:00 pm ET / 10:00 am MT / 11:00 am CT / 9:00 am PT

How: SIGN UP HERE 

Keep reading to learn more!

On Tuesday, April 28th at 10:00 PT / 11:00 MT / 12:00 CT, JEMS Webcasts will host a webinar on how EMS leaders are using mobile technology to manage the COVID-19 crisis. 

Why double down on a broken system that hasn’t worked for disasters, active shooter incidents, or large-scale events? In the largest pandemic of our lifetime, learn how clinical leaders in both Texas and Colorado are using mobile technology to not only manage the COVID-19 crisis, but also lay the foundation for the new reality of EMS, including Mobile Integrated Healthcare, Community Paramedicine, and Telehealth.