Nathan Williams

As Content Marketing Strategist, Nathan brings 15+ years of experience in marketing, business development and strategy, and customer service to the Pulsara team.

Nathan Williams

Nathan Williams

As Content Marketing Strategist, Nathan brings 15+ years of experience in marketing, business development and strategy, and customer service to the Pulsara team.

Recent posts by Nathan Williams

4 min read

Upcoming Webinar: Overhauling a Trauma System of Care

By Nathan Williams on Oct 18, 2022

Overhauling a Trauma System of Care: How We Improved Efficiency, Created Shared Awareness, & Optimized Continuity of Care

What if you could improve patient care—across your city, region, and even state—by streamlining communication and coordination between EMS and hospital teams? Learn how Texas hospital and EMS leaders are doing just that—utilizing new workflows built on a scalable telehealth communication and logistics platform. Since reworking their trauma system, they’ve improved efficiency, cut down on phone calls to multiple people, streamlined transfers, optimized continuity of care, created shared awareness and accountability, and more. In this leadership roundtable, discover why they created this new system of care, what day-to-day operations look like, and how they are growing it across their organization and region.

Presented by Jennifer Carr, MSN, RN, CPEN, TCRN, Vice President of Trauma Services at CHRISTUS Spohn Health System in Corpus Christi, TX, Randy Endsley, BSN, CFRN, CEN, LP, CMTE, Chief Medical Officer and Flight Nurse with HALO-Flight in Corpus Christi, TX, and moderator Corey Ricketson, Vice President - Strategic Accounts at Pulsara.

 

Webinar Event Details


Date: Wednesday, November 2nd, 2022

Time: 1:00 PM ET | 12:00 PM CT | 11:00 AM MT | 10:00 AM PT

Host: American Trauma Society

Cost: FREE

REGISTER NOW

 

Topics: Regional Systems of Care
5 min read

Upcoming Webinar: Turning Telehealth Into a Force Multiplier

By Nathan Williams on Sep 07, 2022

How Fire and EMS Leaders are Turning Telehealth into a Force Multiplier for Improved Response & Patient Care

What if you could turn your fire and EMS crews into force multipliers, empowering them to help reduce healthcare disparities, improve support around behavioral crisis patients, and even bring back and modernize the traditional “house call”? And what if by doing so you could free up much-needed EMS and hospital resources, help make fire and EMS a more integral part of the patient care continuum within their community, and help patients get the care they need faster, more affordably, and more efficiently?

Learn how Colorado EMS leaders set up a regional system of care to do just that—built around Pulsara, a secure, mobile-first telehealth, communication, and logistics platform. Hear tangible takeaways and cutting-edge insights that you can apply to your own organization, including why and how they set up this system in the first place; how the program is financially sustained; what kind of data-driven results and benefits they’ve seen for patients and providers; and discussion on the new 988 mental health hotline and how it can integrate into this cutting-edge system of care.

Webinar Event Details


Date: Tuesday, September 20, 2022

Time: 1:00 PM ET | 12:00 PM CT | 11:00 AM MT | 10:00 AM PT

Host: Fire Engineering

Cost: FREE

Click Here to Register

 

Topics: EMS Telehealth
5 min read

Upcoming Webinar: Regional Change Management

By Nathan Williams on May 11, 2022

How Healthcare Leaders are Successfully Connecting Teams & Organizations Across Regions for Better Outcomes


Increasingly, more healthcare organizations are discovering the need for an interconnected system of care that includes local and regional healthcare systems—from EMS to hospital teams and beyond. The benefits to patient care and clinical coordination are profound, from faster treatment times and reduced costs to streamlined transfers and unified MCI/MPI and disaster management.

But with so many different systems and stakeholders, how does one go about setting up a regional system of care that scales? How do you engage and get buy-in from a diverse group of stakeholders?

In this upcoming webinar, learn firsthand how healthcare leaders from Colorado Springs, CO, and Des Moines, IA, successfully created interconnected regional systems of care based around Pulsara: a secure, mobile-first telehealth, communication, and logistics platform.

Hear how they successfully brought stakeholders from multiple organizations together, what challenges they faced and how they overcame them, tips and best practices, change management insights and discoveries, and more. 

WEBINAR EVENT DETAILS


Date: Tuesday, May 17th, 2022 

Time: 12:00 PM ET | 11:00 AM CT | 10:00 AM MT | 9:00 AM PT

Cost: FREE

Click Here to Register

Topics: Regional Systems of Care Change Management
3 min read

Seattle-Area EvergreenHealth Achieves Record 41% Decrease in Door-to-Puncture Times with Pulsara

By Nathan Williams on Nov 22, 2021

One healthcare system used Pulsara to achieve record door-to-puncture times and improved inter-organizational team communication for better care coordination. 

BOZEMAN, Mont., Nov. 22, 2021 — Pulsara, the leading mobile telehealth, communication, and logistics platform that unites healthcare teams and technologies across organizations during dynamic events published new details on Seattle-based EvergreenHealth’s record improvements in patient care. Reporting on their hospital and stroke program growth—and the increased communication challenges that growth brought on—the EvergreenHealth Case Study reveals the solutions they found to streamline care and communication across the whole organization spanning three sites. 

Serving a population of nearly 850,000 residents, EvergreenHealth is a growing two-hospital healthcare system with two emergency departments—one in Kirkland, Washington, and a freestanding emergency department in Redmond, Washington. Historically, the stroke teams were using pagers and audio calls to coordinate care. However, as both the hospitals and the stroke program grew, they began straining the limits of what former standard technologies could support. 

Topics: Press Customer Success
3 min read

Pulsara Receives 2021 HealthTechZone Telehealth Award

By Nathan Williams on Nov 08, 2021

Telehealth Communications and Logistics Platform Honored for Improving Healthcare Delivery

BOZEMAN, Mont., Nov. 8, 2021Pulsara, the leading telehealth, communication, and logistics platform that unites healthcare teams and technologies across organizations during dynamic events announced today that the company has received a 2021 Telehealth Award from prominent healthcare technology news source HealthTechZone.com. The award recognizes companies innovating and improving health delivery and management towards exceptional customer experiences.

“On behalf of TMC and HealthTechZone, I would like to congratulate all of the Telehealth award winners,” said Rich Tehrani, CEO, TMC. “Every year I am so impressed by each winning company’s dedication to quality in solutions that benefit the overall customer experience—while driving ROI for companies that use them.”

Topics: Press Awards Telehealth
4 min read

Upcoming Webinar: Using Innovation and Technology to Improve Trauma and Stroke Patient Care

By Nathan Williams on Nov 03, 2021

The Evolution of “STRAUMA”: Using Innovation and Technology to Improve Trauma and Stroke Patient Care 

Not unlike other trauma centers, one of UCHealth Memorial Hospital Central's top mechanisms of injury is geriatric ground-level falls. As part of their Trauma performance improvement process, they identified an opportunity with relation to this population in which both Trauma and Stroke alerts were required. While they had their Trauma and Stroke alerts dialed in, they realized they still had a problem: their communication systems were not as fast or efficient as they could be when dealing with patients that needed coordinated care from both the Trauma and Stroke teams. They saw an opportunity to streamline alerts and coordination of care for those types of patients.

Presented by the American Trauma Society, with speakers Heather Finch, MSN, RN, CEN, TCRN, Manager of Trauma Services at UCHealth Memorial Hospital Central in Colorado Springs, CO along with moderator Kate Leatherby, Regional Vice President - West at Pulsara, learn how UCHealth turned all of that around with a little bit of innovation and technology. UCHealth Memorial Hospital Central has improved efficiency, eliminated phone calls to multiple people, and created a novel “STRAUMA” alert (Trauma + Stroke) with dual team notification and response for improved patient care and team coordination. 

Webinar Event Details

Date: Thursday, November 11th, 2021

Time: 1:00 PM EDT | 12:00 PM CDT | 11:00 AM MDT | 10:00 AM PDT

Cost: FREE

Webinar Host: American Trauma Society

Topics: Technology Systems of Care
3 min read

Upcoming Webinar: The Future-Proof Health System

By Nathan Williams on Nov 01, 2021

The Future-Proof Health System: How Dismantling Communication Siloes Can Support Better Care Delivery Today and Tomorrow

In the largest pandemic of our lifetime, learn how healthcare leaders are using a unified communication and logistics platform to not only manage the COVID-19 crisis, but also lay the foundation for a new reality in healthcare—including the dismantling of communication silos between disparate care teams, single source of truth patient care coordination, and systems of care that scale.

Presented by Joey Branton, Senior Vice President of Strategic Initiatives at Pulsara, this presentation will provide tangible takeaways that you can apply to your own organization.

Topics: Technology Systems of Care
4 min read

Upcoming Webinar: Force Multiplier Patient Care

By Nathan Williams on Oct 13, 2021

Force Multiplier Patient Care: How EMS Leaders are Revolutionizing the Industry through ET3 Clinic Partner Agencies & Mobile Technology

What if you could keep hundreds of low-acuity patients a week from having to needlessly go to the emergency room? And what if, by doing so, you could reduce or eliminate the challenge of slow turnaround times, free up much-needed EMS and hospital resources, and help patients get the care they need faster, more affordably, and more efficiently?

Austin-Travis County EMS is doing just that. With a scalable system of care, they kept 434 low-acuity patients out of the hospital in just three weeks—rerouting them to faster and more appropriate care via the interconnected support of their ET3 clinic partner agency and the telehealth communications and logistics platform Pulsara.

Presented by Steve White, Commander of Texas’s Austin-Travis County EMS Collaborative Care Communication Center Initiative (C4), along with Dr. Carlos Navarro, Medical Director for Care Value Optimization, Austin market WellMed Medical Management, the speakers will share tangible takeaways and cutting-edge insights that you can apply to your own organization today.

Topics: EMS Events Customer Success
3 min read

How Telehealth is Transforming Behavioral Health Patient Care (Video)

By Nathan Williams on Aug 09, 2021

Mental health is a growing need around the world. Over 50 million people in the United States alone1 in 5 adultsare dealing with mental health issues. And the trend extends to all ages; 1 in 6 young people in the U.S. between the ages of 6 and 17 struggle with mental health. Living through a global pandemic has only made matters worse. In May 2021, Children's Hospital Colorado declared a state of emergency for pediatric mental health

Over the past few years, Ute Pass Regional Health Service District in Teller County, Colorado, has set out to improve care for mental health patients. They built a top-tier community paramedicine program uniquely trained to respond to mental health calls. They also equipped their community paramedics with Pulsara, a healthcare communications, telehealth, and logistics platform. The result is a dynamic program that meets mental health patients where they are. 

Topics: Telemedicine Community Paramedicine Telehealth Mental Health
5 min read

[Webinar] Systems of Care That Scale: How EMS Leaders Are Building the Future

By Nathan Williams on Jul 07, 2021

As the pandemic subsides, EMS leaders and organizations are not just in recovery mode; they are also reevaluating and restructuring their care systems based on what they’ve learned. From routine patient transports to the largest pandemic of our lifetime to managing Texas’s devastating winter ice storm in February 2021, Texas EMS clinical leaders are using scalable mobile technology to lay the foundation for the new reality of EMS—including Mobile Integrated Healthcare, Community Paramedicine, and Telehealth.

Are your systems of care flexible and scalable enough to handle daily operations and also quickly adapt to the next disaster, active shooter incident, or large-scale event?

Topics: Regional Systems of Care COVID-19 Emergency Management
6 min read

Upcoming Webinar: How Mobile Communications Are Transforming Patient Care

By Nathan Williams on Apr 16, 2021

Breakdowns and bottlenecks in healthcare communication systems frequently cause a myriad of delays in patient care. Legacy systems like radios, pagers, fax machines, and multiple phone calls connect clinicians but aren't always able to efficiently get the right message to the right person at the right time. Combined with the challenges presented by the COVID-19 pandemic, it's clear that our current systems of communication need to be reimagined. Healthcare officials must begin to think differently. 

Your acute care, collaboration, and coordination solution needs to be scalable and flexible, enabling you to adapt quickly to the dynamic needs of patients and clinicians—and span across all organizations involved in patient care. By replacing legacy systems with one solution that covers the entire care continuum, health providers can achieve reduced treatment times, conserve resources, and improve the lives of both patients and caregivers.

When: The evening of April 27 in the USA; 11 AM on the 28th in New South Wales, Australia

Cost: FREE

Registration: Click here to register

Read on for further details!

Topics: Stroke Communication Technology Connected Teams Telehealth Australia New Zealand
3 min read

Pulsara in Action: Following A Patient's Journey with AMR and UCHealth

By Nathan Williams on Jan 04, 2021

In time-sensitive emergencies, time is tissue. Every minute makes the difference in your patient's outcome, for better or worse. 

That's why UCHealth and AMR - Colorado Springs / El Paso County partnered with Pulsara, a healthcare communication and telehealth platform, to save time when patient outcomes are on the line. Pulsara creates a secure, unified patient channel—replaces multiple phone calls, radio reports, faxes, and pagers—and allows care teams to communicate efficiently and effectively when treating patients.

In this live-action retelling of a true story, watch how AMR and UCHealth use Pulsara to streamline and speed their communication processes throughout the patient's journey, making sure that every member of the care team is in the know, when they need to know—from dispatch answering the 911 call, to the hospital staff closing the case after the patient’s treatment is complete.

Topics: Stroke EMS Client Rockstars Technology Customer Success Patient
3 min read

Putting it Together with Pulsara: An Emergency Physicians Monthly Interview

By Nathan Williams on Sep 16, 2020

Recently Pulsara had the special opportunity to be interviewed by Emergency Physicians Monthly (EPM) with emergency physician Dr. Mark Plaster, the founder and executive editor of EPM and the founder of Plaster Publishing. Dr. Plaster interviewed our own James Woodson, Founder and CEO of Pulsara, and Anna Larson, Pulsara’s Program Director of Strategic Initiatives. Topics discussed included Pulsara's special funding initiative to help healthcare organizations access much needed federal funding for things like COVID-19 relief, as well as Pulsara's role in helping emergency care teams improve patient care by uniting them on a single communication platform. Listen to the full interview below: 

3 min read

Upcoming Webinar: 911-Initiated Telemedicine [By Colorado Springs, CO Clinical Leaders]

By Nathan Williams on Sep 02, 2020

In the largest pandemic of our lifetime, learn how clinical leaders in Colorado Springs, CO, are using mobile technology to not only manage the COVID-19 crisis, but also lay the foundation for the new reality of EMS, including 911-initiated telemedicine, Mobile Integrated Healthcare, Community Paramedicine, and telehealth. For the first time ever, the presenters will outline their modernized management system and share case studies and key takeaways that will help you improve patient care, upgrade team communication, reduce cost of care, and increase EMS agency and hospital revenue. Clinicians and thought leaders are creating a new path forward, based around the HIPAA-compliant, secure, mobile-first telehealth communication platform Pulsara.

What: 911-Initiated Telemedicine: How Colorado Springs, CO, Clinical Leaders Are Revolutionizing Emergency Medicine via Mobile Technology

When: Tuesday, Sept 8, 2020 | 1:00 pm EST /  12:00 pm CT / 11:00 am MT / 10:00 am PT

HowSIGN UP HERE

Keep reading to learn more!

Topics: EMS Telemedicine Community Paramedicine Mobile Integrated Health Telehealth
4 min read

Upcoming Webinar: Sharing Information & Data During a Pandemic

By Nathan Williams on Jul 13, 2020

COVID-19 continues to tax finite public safety resources, underscoring the need for efficient and effective information sharing tools. Since it appears as if the pandemic will be challenging us for the foreseeable future, take 60 minutes to explore how four FirstNet-approved apps and services (10-21 Police Phone, Pulsara, Rave PANIC Button, and Allerio) help agencies share critical information and engage with the community during these difficult times. 

When: Thursday, July 16, 2020 | 12:00 pm ET / 10:00 am MT / 11:00 am CT / 9:00 am PT

How: SIGN UP HERE 

Keep reading to learn more!

Topics: Communication Technology Innovation
4 min read

Upcoming Webinar: The Next-Gen Communication and Telehealth Plan of Action for Your Hospital

By Nathan Williams on Jun 22, 2020

Regulatory and reimbursement changes, coupled with present day challenges, require C-suite healthcare executives to think differently. Your acute care, collaboration and coordination solution needs to be scalable and flexible to span across all phases of healthcare. In this Becker's Hospital Review webinar, featuring experts from the Pulsara leadership team, learn how clinicians and thought leaders are creating a new path forward, based around HIPAA-compliant, secure, mobile-first telehealth communication platforms.

When: Wednesday, June 24th, 2020 | 12:00 pm EST / 11:00 am CT / 10:00 am MT / 9:00 am PT

How: SIGN UP HERE

Keep reading to learn more!

Topics: Technology Connected Teams Telehealth
2 min read

How EMS Leaders Are Using Mobile Technology to Manage the COVID-19 Crisis and Beyond (WEBINAR)

By Nathan Williams on Apr 27, 2020

On Tuesday, April 28th at 10:00 PT / 11:00 MT / 12:00 CT, JEMS Webcasts will host a webinar on how EMS leaders are using mobile technology to manage the COVID-19 crisis. 

Why double down on a broken system that hasn’t worked for disasters, active shooter incidents, or large-scale events? In the largest pandemic of our lifetime, learn how clinical leaders in both Texas and Colorado are using mobile technology to not only manage the COVID-19 crisis, but also lay the foundation for the new reality of EMS, including Mobile Integrated Healthcare, Community Paramedicine, and Telehealth.

Topics: EMS Technology Innovation COVID-19