ED
The State of Texas has purchased the Pulsara MED OPS™ package for all entities in the state.
If you are already a Pulsara customer, check out the Region Specific and Resource sections for more information.
If you are a new Pulsara customer, see the steps below to get started.
Get started with the free Pulsara ONE package to receive notifications for inbound patients. Sign-up Here
Interested organizations can convert to Pulsara UNITED to take advantage of features like downstream alerting for service line teams (e.g. Cath Lab, OB, Behavioral Health, Trauma, etc.). Find more information on Pulsara UNITED here.
You'll receive an email from a Pulsara representative with additional details on how to sign up for a 30 min Zoom call with a Pulsara representative.
Once the call is completed, your Pulsara instance will be configured by our Technical team and an invite to create an admin account will be sent.
Review the following Knowledge Base article on How to Create User Accounts
Pulsara is available for mobile devices and through a web browser. Information on the mobile applications are included below.
iOS Resources
Android Resources
Pulsara for the web browser will give you access to Pulsara HQ where you can monitor and create individual patient channels and incidents and if an admin, perform admin functions.
Pulsara implements the Train-the-Trainer model. Region specific training opportunities for Admins / Super Users can be found below.
Test cases can be sent in Pulsara prior to going live to help your organization gain familiarity with how an incoming EMS case appear and will interact with your workflow. Please contact us to coordinate the sending of test cases.
Pre-Go Live Checklist
Have end user accounts been created?
Have end users been trained?
Are Pulsara designated devices configured (mobile application installed for phones and iPads, shortcut to Pulsara for the web on desktops)?
Are the “just-in-time” training resources available for reference near the devices designated for Pulsara?
If applicable, is ED Availability Set?
Final Step
Establish a “Go Live” date and communicate this to Pulsara.
As of that date, we will make sure that your facility is visible to EMS as a destination.
The State of TX has purchased the Pulsara UNITED package for all EMS agencies to replace the radio report and seamlessly communicate with a mobile-first multimedia experience. Opt in Here
You'll receive an email from a Pulsara representative with additional details on how to sign up for a 30 min Zoom call with a Pulsara representative.
Once the call is completed, your Pulsara instance will be configured by our Technical team and an invite to create an admin account will be sent.
Review the following Knowledge Base article on How to Create User Accounts
Pulsara is available for mobile devices and through a web browser. Information on the mobile applications are included below.
Pulsara for the web browser will give you access to Pulsara HQ where you can monitor and create individual patient channels and incidents and if an admin, perform admin functions.
Device Configuration
Quick Start Guide for Mobile Setup - EMS
Additional Agency Configuration
Pulsara implements the Train-the-Trainer model. Region specific training opportunities for Admins / Super Users can be found below.
Guidelines for Testing
To gain familiarity with Pulsara and to establish a basic understanding of how the platform will be operationalized within existing workflows, individual patient channels can be created for testing prior to going live.
Key Notes for Test Cases:
Patient channels created for testing cannot be deleted
Stopped patient cases will show for 24 hrs
If using wristbands, they can be reused for testing if you remove the ID from the case after it has been stopped
Test Name Guidelines:
Scan this TEST Drivers License barcode or,
Use the following naming convention when creating test patients:
First Name = TEST
Last Name = Patient
To avoid sending data to live hospitals, only select [RAC Name] Test Hospital
Avoid creating test patient channels in Pulsara once your organization is live
Pre “Go Live” Checklist:
Have end user accounts been created?
Have end users been trained?
Are Pulsara designated devices configured?
If you’re utilizing Pulsara for everyday use, have you communicated to your receiving facilities when you will start creating patient channels for patients transported to their facility?
Click the links below to download a list of organizations who have signed up for Pulsara.
The following lists are updated weekly.
Complete the form below to join the Pulsara network.
Scope: TBD
Estimated Go-Live Date: TBD
Scope: TBD
Estimated Go-Live Date: TBD
Scope: EMS to ED Daily Use & MCI / Patient Tracking
Estimated Go-Live Date: August 16, 2023
NCTTRAC Monthly Drills:
Scope: TBD
Estimated Go-Live Date: TBD
Scope: Patient Tracking / MCI Management *required
EMS to ED Daily Use *optional
Estimated Go-Live Date: July 1st, 2023
NCTTRAC Monthly Drills
Scope: TBD
Estimated Go-Live Date: TBD
Scope: TBD
Estimated Go-Live Date: TBD
Scope: TBD
Estimated Go-Live Date: TBD
Scope: EMS to ED Daily Use & Patient Tracking / MCI Management
Estimated Go-Live Date: October 1, 2023
Scope: TBD
Estimated Go-Live Date: TBD
Scope: TBD
Estimated Go-Live Date: TBD
Scope: EMS to ED Daily Use
Estimated Go-Live Date: June 5, 2023
Scope: TBD
Estimated Go-Live Date: TBD
Scope: TBD
Estimated Go-Live Date: TBD
Scope: Day-to-Day Patient communication between Emergency Medical Services (EMS) and Emergency Departments (ED) throughout the region.
Estimated Go-Live Date:
Soft Launch: 10/2/2023, Go Live: 11/1/2023
Training Opportunities
Virtual
In Person - SIGN UP HERE
Location: 4100 Ed Bluestein Blvd, Austin, Texas 78721, United States
Schedule:
Monday 9/25
1000-1200hrs - EMS Training Session
1300-1500hrs - Hospital Training Session
Tuesday 9/26
1000-1200hrs - Hospital Training Session
1300-1500hrs - EMS Training Session
Wednesday 9/27
1000-1200hrs - EMS Training Session
1300-1500hrs - Hospital Training Session
Please attend training (virtual or in-person) with a device that has Pulsara installed and on which you have logged in to Pulsara successfully.
Scope: TBD
Estimated Go-Live Date: TBD
Scope: TBD
Estimated Go-Live Date: TBD
Scope: TBD
Estimated Go-Live Date: TBD
Scope: TBD
Estimated Go-Live Date: TBD
Scope: TBD
Estimated Go-Live Date: TBD
Scope: TBD
Estimated Go-Live Date: TBD
Scope: TBD
Estimated Go-Live Date: TBD
Pulsara has wide device compatibility to make sure you have many choices from the latest mobile technology to many older generation phones and tablets! To find out which devices and browsers are compatible with the Pulsara communications platform, please check out this article:
Pulsara is compatible with most Android or iOS Smartphones
Whether Hospital owned or personal devices, smartphones provide the greatest degree of functionality and flexibility for those whose roles keep them on the move throughout their shift.
iPads
A tablet stationed in a central location provides the convenience of a larger screen for easy entry of information, best for departments who are less mobile throughout the day and will be reliably at the desk where Pulsara is located.
Accessing Pulsara from a web browser is a great solution for team members who may sit at a desk.
Whether hospital-owned or a personal device, Pulsara is 100% HIPAA compliant, 100% of the time. You and your team can rest easy knowing the information shared on the platform is secure and patient health information is never stored on the device. If the device is lost or stolen, no one will have access to patient data, including attached photos.
The Pulsara communications platform consumes no personal data when connected to WiFi and MINIMAL data when on a cellular network, such as AT&T, Verizon, Sprint, or T-Mobile, among others.
Facilities will display in the transport destination list when they are live and ready to receive patients.
The Pulsara platform is a HIPAA-compliant, secure, easy-to-use app that unites the entire care team—even if they are in different departments or organizations (rural or urban)! By replacing multiple phone calls, radio reports, faxes, and pagers with one unified patient channel, care providers see reduced treatment times, reduced costs, and improve the lives of both patients and caregivers.