Pulsara Packages

Pulsara UNITED for EMS gives ambulance agencies access to a wider array of tools to provide an expanded scope of practice, from looping in supervisors to forming the cornerstone for Community Paramedicine and Mobile Integrated Health initiatives. With Pulsara UNITED, EMS organizations can create teams dynamically and on the fly, communicate with medical control, add supervisors to the channel, and use telehealth to connect with physicians and specialists for treatment-in-place protocols. 

This package also includes Pulsara HQ, which is an accessible dashboard that allows admins to view all units and all patients, along with real-time data, such as duration at each hospital, that can actively be used to monitor and direct operations. EMS admins can manage their entire fleet and all communication among providers from a single site.

This package includes the following products:

• Pulsara for iOS, Android, and Web (allowing teams to create patient channels and communicate using iOS, Android, and browser)

• Pulsara TEAMS (activate and alert teams at your organization)

• Pulsara MANAGER (administration, case management, QA/QI)

• Pulsara HQ (patient encounter management)

• Pulsara PATIENT (provider-to-patient dedicated comm channel).

• ePCR integration

Additional products available for purchase:

• Transport to Alternative Destinations

Implementation

Services included: 

• Support of internal change management process

• System & account setup

• Evaluation of clinical workflows & related process improvement initiatives

• Configuration of team alerting

• 24/7 access to Pulsara Academy

• Train-the-Trainer support

Technical Services

• 24/7/365 application support

• Knowledge Base access

Pulsara ONE for EMS is free to EMS agencies, and includes the full scope of Pulsara's communication functionality for EMS, excepting CP/MIH capabilities. Pulsara ONE encompasses prehospital communication, allowing EMS to activate patient cases and send information to the hospital. Pulsara ONE can replace the radio report, and includes ECG transmission and live video.

This package includes the following products:

• Pulsara for iOS, Android, and Web (allowing EMS staff to create patient channels)

• Pulsara MANAGER (administration, case management, QA/QI)

Implementation

Services included: 

• System & account setup

• 24/7 access to Pulsara Academy

Technical Services

• 24/7/365 application support:

• Knowledge Base access

Pulsara MED OPS™ is designed to coordinate patient response, care, and tracking across regions during a stress event. Pulsara MED OPS™ can help communities communicate in the midst of an incident such as an MCI, a disaster, or a pandemic.

The Pulsara MED OPS™ package includes access to Pulsara's Virtual Placement Centers, Virtual Care Centers, Collaboration Hubs, and Incident and Event Management and is ideally suited to regions or states looking to create a regional system of care that scales.

Pulsara MED OPS™ also includes the following products:

• Pulsara MANAGER (administration, case management, QA/QI)

• Pulsara for iOS, Android, and Web (allowing medical operations staff to create patient channels and communicate using iOS, Android, and web browser)

• Pulsara HQ (an admin dashboard to view all units and all patients, along with real-time data, such as duration at each hospital)

• Pulsara TEAMS (activate and alert teams within your organization)

• Pulsara PATIENT (provider-to-patient dedicated comm channel)

Implementation

Services included: 

• Support of internal change management process

• System & account setup

• Evaluation of clinical workflows & related process improvement initiatives

• Configuration of team alerting

• 24/7 access to Pulsara Academy

• Train-the-Trainer support

Technical Services

• 24/7/365 application support

• Knowledge Base access

Pulsara Virtual Care Centers are included in Pulsara UNITED packages or can be purchased independently. A Virtual Care Center consists of a clinician or group of clinicians that can be available for telehealth consultations by approved organizations.

Implementation

Services included: 

• System & account setup

• Evaluation of clinical workflows & related process improvement initiatives

• Configuration of team alerting

• 24/7 access to Pulsara Academy

• Train-the-Trainer support

Technical Services

• 24/7/365 application support

• Knowledge Base access

Leverage telehealth for internal medical direction as well as external physician consults and/or transfers.

Implementation

Services included: 

• System & account setup

• Evaluation of clinical workflows & related process improvement initiatives

• Configuration of team alerting

• 24/7 access to Pulsara Academy

• Train-the-Trainer support

Technical Services

• 24/7/365 application support

• Knowledge Base access

Send patients to other facilities equipped with Pulsara, and leverage both synchronous and asynchronous communication in the patient channel.

Implementation

Services included: 

• System & account setup

• 24/7 access to Pulsara Academy

Technical Services

• 24/7/365 application support

• Knowledge Base access

Premium onsite consultative services for Pulsara enablement and process optimization.

Train team members in a safe, isolated environment using a full copy of your configuration and role-specific generic users. The configuration can be updated, upon request, from your production instance, not to exceed four times per 12-month period. Additional updates can be performed at a fee.