Pulsara is a HIPAA-compliant app that unites the entire care team — including EMS, hospital staff, and emergency responders — on a single communication platform. Pulsara gives teams a fast way to create a dedicated channel for each patient, allowing them to enter critical patient information and share it with the right team members at the right time.
With Pulsara, teams can be built on the fly according to each patient's needs. Pulsara alerts the appropriate team members and adds them to the patient's channel, giving ALL team members one way to communicate about their patients. Pulsara can replace pagers, radio reports, faxes, and the many phone calls it takes to coordinate care.
Pulsara's network connects any and all members of the care team, regardless of location or organization. Anyone can use Pulsara to communicate and coordinate logistics around all patients, every day, for every method of arrival. From routine transports to time-sensitive emergencies to major incidents, Pulsara works for every patient you encounter.
Reduce hurdles across the state for care coordination during time-sensitive emergencies, pandemic response, mass casualty incidents, mass gatherings, special events, and natural disasters.
Empower EMS services by enabling treatment-in-place and transport to alternative destinations (i.e., behavioral health, urgent care, substance abuse).
Reduce costs locally, regionally, and statewide during disasters or surge events by coordinating multi-agency response using the same system communities use every day.
Reduce healthcare facility costs during surge, capacity, or resource capability deficits by efficient load balancing and transferring patients across regions and around the state.
Provide the ability to establish a statewide transfer center for rural, underserved regions to assist with bed placement when traditional referral partners are unavailable.
Reduce pressure on local and regional healthcare resources.
Pulsara instantly connects every member of the team across a wide variety of emergency scenarios, making it a choice solution for communication between organizations across entire states.
In Texas, Pulsara enables critical communications across local and state resources for prehospital communication, downstream hospital team communication, system load balancing, incident management, and patient tracking and logistics. In Arkansas, organizations across the state adopted Pulsara to improve communication for STEMI and stroke patients as part of a statewide initiative to improve treatment times for time-sensitive emergencies. The Arkansas Department of Health recently approved a grant for hospitals statewide to use Pulsara. Connected teams are the future of emergency response. Florida is among the states leading the charge.
Get started with the free Pulsara ONE package to receive notifications for inbound patients. Sign-up Here.
Pulsara contracts may be executed at the facility level or corporate level. For corporate level contracting, reach out to contracting@pulsara.com
Interested organizations can convert to Pulsara UNITED to take advantage of features like downstream alerting for service line teams (e.g. Cath Lab, OB, Behavioral Health, Trauma, etc.). Find more information on Pulsara UNITEDhere.
Pulsara for the web browser will give you access to Pulsara HQ where you can monitor and create individual patient channels and incidents and if an admin, perform admin functions.
Pulsara empowers organizations with a dynamic 'Train the Trainer' model, ensuring that your team is fully equipped to seamlessly onboard and integrate new users onto our platform following the successful completion of implementation. Training sessions will be coordinated during your consultation with the Pulsara team outlined in Step 2 above.
Test cases can be sent in Pulsara prior to going live to help your organization gain familiarity with how an incoming EMS case appear and will interact with your workflow. Please contact us to coordinate the sending of test cases.
Pulsara is available for mobile devices and through a web browser. Information on the mobile application is included below.
Pulsara for the web browser will give you access to Pulsara HQ where you can monitor and create individual patient channels and incidents and if an admin, perform admin functions.
Pulsara empowers organizations with a dynamic 'Train the Trainer' model, ensuring that your team is fully equipped to seamlessly onboard and integrate new users onto our platform following the successful completion of implementation. Training sessions will be coordinated during your consultation with the Pulsara team outlined in Step 2 above.
To gain familiarity with Pulsara and to establish a basic understanding of how the platform will be operationalized within existing workflows, individual patient channels can be created for testing prior to going live.
Key Notes for Test Cases:
Patient channels created for testing cannot be deleted
If you’re utilizing Pulsara for everyday use, have you communicated to your receiving facilities when you will start creating patient channels for patients transported to their facility?
Pulsara has wide device compatibility to ensure you have many choices, from the latest mobile technology to many older-generation phones and tablets! To find out which devices and browsers are compatible with the Pulsara communications platform, please check out this article:
Pulsara is compatible with most Android or iOS Smartphones
Whether hospital-owned or personal devices, smartphones provide the greatest degree of functionality and flexibility for those whose roles keep them on the move throughout their shift.
iPads
A tablet stationed in a central location provides the convenience of a larger screen for easy entry of information, best for departments that are less mobile throughout the day and will be reliably at the desk where Pulsara is located.
Accessing Pulsara from a web browser is a great solution for team members who may sit at a desk.
HIPAA Security
Whether hospital-owned or a personal device, Pulsara is 100% HIPAA compliant, 100% of the time. You and your team can rest easy knowing the information shared on the platform is secure and patient health information is never stored on the device. If the device is lost or stolen, no one will have access to patient data, including attached photos.
Data Consumption
The Pulsara communications platform consumes no personal data when connected to WiFi and MINIMAL data when on a cellular network, such as AT&T, Verizon, Sprint, or T-Mobile, among others.
Facilities will display in the transport destination list when they are live and ready to receive patients.
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