Is there a way to prioritize urgent vs. non-urgent referrals from the hospital side?

By Team Pulsara on Jan 11, 2021

Yes, Pulsara's workflows are built in a configurable manner so there are a few different ways we could prioritize urgent vs. non-urgent referrals with our technology.

Topics: FAQ Consult Transfer

Can Pulsara be used in places with no mobile coverage?

By Team Pulsara on Dec 17, 2020

Yes, connectivity is key for communications. The goal is to be better and more efficient in communications - not just the ambulance service but also the rest of the healthcare staff. 

Topics: FAQ Connectivity

Are healthcare workers liable for breach of confidentiality?

By Team Pulsara on Dec 17, 2020

Doctors are not liable for breach of confidentiality. No patient data is stored or cached on mobile devices. Patient data is only stored in a restricted database on the Pulsara Cloud platform with limited access. 

Topics: FAQ Security

Do you need a mobile phone signal to use Pulsara?

By Team Pulsara on Dec 17, 2020

Pulsara does need connectivity either through WiFi or cellular data. 

Topics: FAQ

If the system is not broken, why change it?

By Team Pulsara on Dec 16, 2020

If you have the opportunity to improve the lives of patients and caregivers by using a platform that helps decrease treatment times, minimizes errors, reduces burnout, and simplifies current workflows, wouldn't you use it? 

Topics: FAQ

Can Pulsara be used in medium and high secure hospitals where smartphones cannot be used?

By Team Pulsara on Dec 16, 2020

While real time communication works best on mobile devices, team communications can also be accomplished in a highly secured manner with the proper controls in place.

Topics: FAQ

Would our hospital need to overhaul our computer systems to integrate Pulsara?

By Team Pulsara on Dec 16, 2020

Nope!

Topics: Technical FAQ

Which web browsers and mobile devices can we use?

By Team Pulsara on Nov 10, 2020

Retro is great for clothes and music, but electronic patient data must be protected. If you don’t see your smart device or web browser listed, it’s a sign that your 2-year contract is probably up and it’s time for that free upgrade.

Last updated: November 10, 2020

Topics: Technical
1 min read

Do you provide any consulting / advisory services with the Pulsara platform?

By Team Pulsara on Jul 20, 2018

Short answer: Yes...
When you purchase Pulsara, you're becoming part of the Internet of Lifesaving People. That means you're not just buying a product, you're getting a true partnership.

Topics: Consulting
1 min read

Mobile Device Management

By Shawn Olson on Mar 13, 2017

The Pulsara application is available for free in the iTunes and Google Play stores respectively. As such, various MDM solutions, such as Airwatch, can install the Pulsara application out of the app stores, and run the application inside of the MDM constraints.

Topics: Technical

What data is stored on my device?

By Shawn Olson on Feb 17, 2017

We do not store or cache any patient data on a mobile user’s phone. The patient data (ePHI) is only ever stored in a restricted database on the Pulsara Cloud platform with limited access. No patient data is ever permanently stored on iOS or Android devices.
Topics: Technical
1 min read

How long will it take to get a return on investment?

By Team Pulsara on Dec 31, 2015

There are many tangible and intangible benefits to the Pulsara platform. You will need some numbers from your facility to calculate, but a few points to consider are below.

Topics: Sales

Who do I contact about any privacy or security questions I have?

By Team Pulsara on Dec 31, 2015

Great question! Email privacy@pulsara.com or security@pulsara.com with any questions you have and our Privacy and Security Officer will be in touch with you shortly to answer your questions.

Topics: Technical

Where do I go to download the app onto my mobile device?

By Team Pulsara on Dec 31, 2015

Click the links below to learn how to download the Pulsara app from the Apple and Google Play stores.

Topics: Basics
1 min read

How much data does Pulsara consume?

By Team Pulsara on Dec 31, 2015

The answer depends slightly on an individual’s personal habits when interacting with the app, the device camera, and which Pulsara modules you are using. In addition, no personal data is consumed when on the hospital or ambulance Wi-Fi, and most users will have all or at least part of the case while connected via the hospital or ambulance Wi-Fi.

Topics: Basics

Who are your competitors?

By Team Pulsara on Dec 31, 2015

Our closest direct competitors are pagers, vapid phones, non-HIPAA compliant SMS, answering services, email services, fax machines and those companies that make the recordings you listen to while you are on hold.

Topics: Basics

Is Pulsara HIPAA compliant?

By Team Pulsara on Dec 31, 2015

A resounding Yes! NOTHING is stored on your phone. For example, when you take a picture of an ECG using Pulsara, the image is not stored in the photo section on your device.

Topics: Basics