1. Create Patient Channel
2. Build Teams on the Fly
3. Communicate
FACILITATE APPROPRIATE TREATMENT
People experiencing a mental health crisis too often end up in the A&E or other less than optimal settings when what they really need are resources such as crisis counsellors. Connecting patients to the appropriate level of care when they need it fosters efficiency in both how we care for patients and in the utilisation of resources.
Consult and Evaluate Remotely
With just a few taps, ambulance services or other clinicians can hold a live group video call with the behavioural health team in order to determine the best course of treatment for their patients. Specialists can connect with patients to perform a psychological evaluation or conduct a crisis counselling session via telehealth, making healthcare more accessible for marginalized populations and anyone in need of behavioural healthcare.
Save Time and Resources
With Pulsara, ambulance services or other clinicians can build a team on the fly, based on the needs of the situation including specialised behavioural health providers, A&E physicians, or medical control in one secure, mobile patient channel. Patients who need a psychiatric bed can bypass the A&E, saving valuable time and resources. De-escalate minor cases, treat in place when possible, and improve the lives of both patients and providers.
Streamline Patient Transfers
For patients who are already at the A&E or hospital and need more specialised behavioural health resources elsewhere, Pulsara’s behavioural health patient type helps clinicians find the most appropriate placement. Pulsara enables communication on a unified patient channel across organisations, streamlining and connecting patient care between each clinician caring for that patient and the current and receiving facility.
Instant, Secure Communication
Easily communicate with any team member or group whenever the need arises. Add individuals or organisations to the patient channel as the case evolves, and ensure everyone is on the same page with instant messages, live video and audio calling, images, audio clips, and more.
Flexible Teams
Create as many teams as your organisation needs and add them on the fly as cases and staffing change. For example, your counsellor can go on call for multiple teams, even across organisations!
Flexible Alerting
Multi-phase activation for all patient types: Alert your full STEMI (or stroke, or trauma, etc) team off the bat, or just start with the A&E and add others as the case evolves.
Transparent Scheduling
Schedule your next on and off call times so the entire team has transparency into your schedule. No more alerts when you're supposed to be sleeping or on holiday.
Award-Winning Ambulance Services Functionality
Integration with your favourite ECG monitors, ambulance services-to-ambulance services or facility handoff, consults with specialists or medical control, and MIH/CP enablement.
Driver's Licence Scanning
Scan the barcode on any US driver's licence and automatically populate the patient's name, age, DOB, and sex into a Pulsara patient channel.
Benchmarks for Reporting, QA, & QI
Measure your performance against key benchmarks and collect the data you need to report and make plans for improvement.
