1. Create Patient Channel
2. Build Teams on the Fly
3. Communicate
Case Study: Latrobe Regional Hospital
At the beginning of 2020, Latrobe Regional Hospital became the third Australian hospital to implement Pulsara's mobile technology. By August of that year, Latrobe expanded its use of Pulsara's technology to the majority of their staff, including the most recent addition of the behavioural health triage unit. Learn how they are using Pulsara for mental health, and how their door-to-CT times improved from an average of 22 minutes to approximately 7 minutes—a 68% improvement!
FACILITATE APPROPRIATE TREATMENT
People experiencing a behavioural health crisis too often end up in the emergency department or other unfortunate circumstances when what they really need are resources such as crisis counsellors. Connecting patients to the appropriate level of care when they need it fosters efficiency in both how we care for patients and in the utilisation of resources.
Consult and Evaluate Remotely
With just a few taps, first responders, police officers or other clinicians can hold a live group video or audio call with the behavioural health team to determine the best course of treatment for their patients. Specialists can connect with patients to perform a psychological evaluation or conduct a crisis counselling session via telehealth, making healthcare more accessible for marginalised populations and anyone in need of behavioural healthcare.
Save Time and Resources
With Pulsara, community paramedics build a team on the fly, based on the needs of the situation including specialised behavioural health providers, emergency medicine physicians or medical control in one secure, mobile patient channel. Patients who need a psychiatric bed can bypass the ED, saving valuable time and resources. De-escalate minor cases, treat in place when possible and improve the lives of both patients and providers.
Streamline Patient Transfers
For patients who are already at the ED or hospital and need more specialised resources elsewhere, Pulsara’s behavioural health patient type helps clinicians find the most appropriate placement. Pulsara enables communication on a unified patient channel across organisations, streamlining and connecting patient care between each clinician caring for that patient and the current and receiving facility.
Instant, Secure Communication
Easily communicate with any team member or group whenever the need arises. Add individuals or organisations to the patient channel as the case evolves, and ensure everyone is on the same page with instant messages, live video and audio calling, images, audio clips and more.
Flexible Teams
Create as many teams as your organisation needs and add them on the fly as cases and staffing change. For example, your counsellor can go on call for multiple teams, even across organisations!
Flexible Alerting
Multi-phase activation for all patient types: Alert your full STEMI (or stroke, or trauma, etc) team off the bat, or just start with the ED and add others as the case evolves.
Transparent Scheduling
Schedule your next on and off call times so the entire team has transparency into your schedule. No more alerts when you're supposed to be sleeping or on holiday.
Award-Winning EMS Functionality
Integration with your favourite ECG monitors, EMS-to-EMS or facility handoff, consults with specialists or medical control, and MIH/CP enablement.
Driver's License Scanning
Scan the barcode on any US driver's license and automatically populate the patient's name, age, DOB, and sex into a Pulsara patient channel.
Benchmarks for Reporting, QA, & QI
Measure your performance against key benchmarks and collect the data you need to report and make plans for improvement.
