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Incidents - Getting Started

EMGT
Incidents

This course equips EMS teams with the tools and workflows needed to manage patients and communicate seamlessly during large-scale incidents. You’ll learn how to create, manage & join incidents, add patients fast with “band & scan” wristband workflows, transport and alert destinations, and more.

Overview

Building Readiness with Pulsara for Incident Response

Discover how daily use of Pulsara builds readiness for large-scale emergencies. This video shows how incident command, hospitals, and EMS teams use patient channels and wristbands to track, coordinate, and communicate seamlessly during mass casualty and multi-agency events.

Patient Movement Wristband: Streamlining Patient Movement Across Organizations

See how Pulsara’s Patient Movement wristbands connect EMS and hospital teams through a single secure channel, replacing radios and phone calls with instant updates and seamless coordination during every patient transfer.

Course Lessons

Lesson #01: Joining & Participating in Incidents

Learn the difference between the Patient and Incident screens in Pulsara. This video shows how to view your active patients, locate ongoing incidents, and join the correct incident to ensure accurate tracking and communication.

Mobile App

Lesson #02: Creating a New Incident

Learn how to create a new incident in Pulsara by setting the location, radius, and ID type, naming the event, and configuring triage and patient settings to ensure seamless coordination across participating organizations.

Mobile App

Lesson #03: Managing Entities and Privileges

Learn how Incident Owners can add entities and manage their access in Pulsara. This video covers granting and editing privileges, from summary-only visibility to full patient access, ensuring the right teams have the right information.

Mobile App

Lesson #04: Adding Patients

Learn how to quickly add patients to an incident in Pulsara using wristbands, triage colors, and basic demographics. This video covers scanning, capturing photos or notes, and alerting receiving facilities for efficient triage and communication.

Mobile App

Lesson #05: Transporting Patients

Learn how to manage patient transport during an incident in Pulsara. This video covers scanning wristbands, selecting or changing destinations, and alerting receiving facilities to keep everyone informed in real time.

Mobile App

Lesson #06: Understanding Incident Owner Privileges

Learn the key responsibilities of an Incident Owner in Pulsara, including granting entity access, managing permissions, editing incident details, and stopping an incident when appropriate.

Mobile App

Platform Demos

Changing the ID When a Patient Receives a New Wristband

In this demonstration, we review how to change a patient's wristband number in the app if their original wristband is accidentally removed.

Mobile App

Create a patient in an Incident (Web)

Web

Create an Incident (Web)

Web

Additional Resources