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Incidents - The Basics

EMGT
Incidents

This course equips EMS teams with the tools and workflows needed to manage patients and communicate seamlessly during large-scale incidents. You’ll learn how to join incidents, add patients fast with “band & scan” wristband workflows, transport and alert destinations, and more.

Overview

Building Readiness with Pulsara for Incident Response

Discover how daily use of Pulsara builds readiness for large-scale emergencies. This video shows how incident command, hospitals, and EMS teams use patient channels and wristbands to track, coordinate, and communicate seamlessly during mass casualty and multi-agency events.

Patient Movement Wristband: Streamlining Patient Movement Across Organizations

See how Pulsara’s Patient Movement wristbands help EMS, hospital, and transport teams identify patients, share updates, and coordinate care across organizations without relying on multiple phone calls or radio communications.

Through app demonstrations, learn how to associate patients with their information using wristbands, even when their identities are unknown, and maintain continuity as patients move between care teams and facilities.

You'll also learn how to update a patient’s wristband number if their original wristband is replaced or the number changes.

Mobile App

Course Lessons

Lesson #1: Joining & Participating in Incidents

Learn the difference between the Patient and Incident screens in Pulsara. This video shows how to view your active patients, locate ongoing incidents, and join the correct incident to ensure accurate tracking and communication.

Mobile App

Lesson #2: Viewing Incidents on the Web

Get a fast tour of the EMS Incident View on the web, including how to search incidents, review participating and nearby events, view patients, access incident details, upload a roster, and join an existing incident.

Web

Lesson #3a: Adding Patients on Mobile

Learn how to quickly add patients to an incident in Pulsara using wristbands, triage colors, and basic demographics. This video covers scanning, capturing photos or notes, and alerting receiving facilities for efficient triage and communication.

Mobile App

Lesson #3b: Adding Patients on the Web

While usually done on mobile, learn how to manually add patients to an active incident using the web browser. This guide covers selecting the incident, entering wristband IDs and demographics, and uploading clinical images directly from your computer.

Web

Lesson #4: Transporting Patients

Learn how to manage patient transport during an incident in Pulsara. This video covers scanning wristbands, selecting or changing destinations, and alerting receiving facilities to keep everyone informed in real time.

Mobile App

Lesson #5: Assigning Transport Destination & ETA

Learn how to quickly set transport destination and ETA from the Patient List or Patient Details view.

Web

Additional Resources