Optimizing Pre-Hospital Behavioral Health Workflows: From Direct Consults to Centralized Hubs
This training series outlines three distinct workflows designed to streamline EMS coordination and transport for behavioral health patients.
Course Lessons
Lesson #1: EMS Direct Consult & Transport
From on-scene to destination: Learn how to consult, clear, and transport behavioral health patients directly to a facility using Pulsara.
Lesson #2: EMS To Collaboration Hub
Learn how to coordinate care when direct facility access isn't available. This module shows how EMS consults a central hub (Medical Control) to review the case and bridge the connection to the appropriate Behavioral Health provider.
Lesson #3: EMS To Virtual Placement Center
Expedite patient placement by connecting with multiple facilities simultaneously. Learn how to consult a Virtual Placement Center (VPC) to broadcast patient data to all regional providers at once, allowing them to coordinate and identify the most appropriate destination in real time.