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Getting Started with Pulsara Academy

Watch this quick overview to learn how to navigate the Academy, filter courses, download LMS resources, and get the most from your training experience.

 

Short Lessons for

Smoother Shifts, Clearer Communication, More Confident Teams, Better Outcomes

Welcome to Pulsara Academy. We’ve built this hub of quick, role-specific courses to help you master the platform—from your first login to your most advanced workflows.

Find your path, learn what you need in minutes, and focus on what you do best.
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EMS: EMS to ED Image

EMS: EMS to ED

Learn to work efficiently with the Pulsara tools and features you use daily. It includes how to set up your EMS shift, create patient channels, alert...

Daily Use
EMGT
Start Course
Wristband, shift, new patient, bidirectional, calling, audio clip, contact, ecg, consult, vital sign, image, labs, stroke vitals, alert
HOSPITAL: EMS to ED Image

HOSPITAL: EMS to ED

This quick course walks hospital teams through the Pulsara tools and features you use every day. From receiving alerts and reviewing patient details...

Daily Use
ED
Start Course
Wristband, shift, new patient, bidirectional, calling, audio clip, contact, ecg, consult, vital sign, image, labs, stroke vitals, alert, psr, summary, receiving patients, arrival time,
EMS: Administration Image

EMS: Administration

This course is your step-by-step guide to becoming a confident Pulsara EMS administrator. Through a series of quick, practical lessons, you’ll learn...

Admins
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Account setup, username, PIN, password, privacy policy, web platform, log in, profile settings, users tab, cases tab, EMS tab, patient HQ, availability, support center, 24/7 support line, knowledge base, how-to articles, inviting users, manage invitations, user roles, administrators, email invitations, signup link, approved users, organization details, admin dashboard, agency details, patient channel, security policy, login duration, PIN duration, mobile device lock, passcode, biometric lock, rig devices, Face ID, fingerprint, browser idle timeout, password expiration, units tab, EMS units, transporting unit, acuity levels, emergency, nonemergency, integrations, ECGs, monitor data, manage users, troubleshooting, device info, OS version, app version, reset password, disable account, activity log, edit permissions, supervisor, manage key, EMS administrator, hospital settings, case review, QA, case management, user accounts
HOSPITAL: Administration Image

HOSPITAL: Administration

This course is your step-by-step guide to becoming a confident Pulsara Hospital administrator. Through a series of quick, practical lessons, you’ll...

Admins
Start Course
Pulsara Hospital Administrator, Account Setup, User Management, Security Policies, Onboarding, Pulsara Platform, Web-based Admin Account, Username, PIN, Password, Profile Settings, Support Center, Knowledge Base, Trouble Logging In, Manage Invitations, Create Signup Links, Approve Users, Basic End Users, Administrators, Team Selection, Email Invitations, Hospital Details, Contact Information, ED Phone Number, Kath Lab Number, Mobile Login Duration, Mobile PIN Duration, Device Lock, Browser Idle Timeout, Password Expiration, Multi-Entity Admin, Manage Hospitals, Cross-Facility, Multi-Hospital Admins, Troubleshooting, Edit User Details, Password Reset, App Version, Locked Account, Activity Log, Device Alerts, User Permissions, Alert Tones, Team Assignments, Manage Keys
Pulsara Platform Basic Features Image

Pulsara Platform Basic Features

Learn how to update a patient’s type in Pulsara Mobile, confirm the change, and instantly unlock the right workflow-specific fields.

Basic Features
Admins| Cardiology| EMGT| ED
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Calling, Audio Clips, Contacts, ECGs, Labs, Stroke Vitals, Vital Signs, Consults, Images, Labels, Features, Patient Type
HOSPITAL: Consult & Transfer Image

HOSPITAL: Consult & Transfer

In this course, you’ll learn how to create new patients and initiate transfer requests using Pulsara—on both web and mobile. Whether you’re starting...

Consult & Transfer| Transfer Operations
Admins
Start Course
Pulsara, patient transfer, transfer request, consult request, transfer center, mobile app, web application, HQ, patient movement events, communication platform, logistics platform, inter-facility transfers, interfacility transport, emergency department, ED patient, handoff, flowchart notes, transfer templates, receiving facility, destination facility, HIPAA-compliant, secure group chat, asynchronous communication, real-time alerts, lab results, X-rays, face sheets, ECG, EKG, 12 lead, lab labels, camera functionality, public safety, healthcare teams, Pulsara API, EMS-to-ED, mass casualty incidents, mass evacuations, load balancing, STEMI, stroke, trauma, command center, access center, Pulsara ONE, Pulsara MED OPS, Pulsara TRANSFER OPS, Pulsara SELECT, Pulsara UNITED, physician consultants, downstream care teams, alerting, on-call status, Team Screen, patient safety, treatment times, referral networks
EMS: Incidents - BASICS Image

EMS: Incidents - BASICS

This course equips EMS teams with the tools and workflows needed to manage patients and communicate seamlessly during large-scale incidents. You’ll...

Incidents
EMGT
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wristband, scan, mmm, mci
HOSPITAL: Incidents - Getting Started Image

HOSPITAL: Incidents - Getting Started

This course walks through how hospitals can use Pulsara every day to build muscle memory for emergency response. From daily prehospital reports to...

Incidents| Evacuation| Reunification
EMGT| Admins
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Incident Command Image

Incident Command

This course equips Incident Command with the tools and workflows needed to manage incidents and communicate seamlessly during large-scale events.

Incidents
EMGT
Start Course
wristband, scan, mmm, mci
EMS: Reunification Image

EMS: Reunification

This course walks through how hospitals can use Pulsara every day to build muscle memory for emergency response. From daily prehospital reports to...

Reunification
EMGT
Start Course
Pulsara HQ, incident view, command view, web browser, mobile devices, situational awareness, triage, triage colors, triage tags, patient channels, patient demographics, prehospital notifications, EMS, emergency department, downstream care teams, wristband ID, patient movement wristbands, scan wristband, driver's license scan, voice-to-text, chief complaint, audible alerts, alarm fatigue, filters, inbound patients, forward triage, room assignment, load balancing, update availability, self-presenting patients, reunification, reunification center, incident command, incident command system, participating entities, privileges, readiness, preparedness, MED OPS infrastructure, EMS-to-ED report, muscle memory, alternate care sites, inter-facility transfer, telehealth, alternate destinations, mass evacuations, passenger manifest, missing persons database, patient tracking, send EMS acknowledgement, patient details, trauma level
HOSPITAL: Reunification Image

HOSPITAL: Reunification

In this course, you’ll learn how to use Pulsara to manage patient movement and communication during large-scale incidents. From scanning wristbands...

Reunification
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Incident Executive Summary, Patient Movement Wristbands, Pulsara Channel Basics, Reunification Overview, patient movement, communication, large-scale incidents, wristband scanning, patient channels, EMS coordination, reunification centers, robust Patient Movement System, statewide interoperability, national interoperability, daily EMS to ED, incident management, John and Jane Doe patients, scan and go, patient handoff, unique ID, first medical contact, definitive treatment, muscle memory, situational awareness, eliminate duplicate patients, self-healing patient movement system, variable connectivity, band every patient, scan band, colored tape, triage condition, triage tags, casualty collection point, medops infrastructure, regional system of care, prehospital reports, incident command system, coordinating entities, self-presenting patients, interfacility transfers, patient distribution, passenger manifest, mass evacuations, missing persons database, integrated system of care, ECG attachment, telehealth, MIH, CP, TIP, C4 programs, medical direction, consult, behavioral health, rural health, time sensitive emergencies, alternate destinations, MCI, alternate care sites, load balancing, HIPAA-compliant, logistics, API, unified care team, virtual reunification center, physical reunification center, source of truth, FRC stations, FRC entrance, FRC intake, physical FRC, virtual FRC, FRC form, foreign national, reconcile, reunified, survivor center, survivor center form
STEMI System of Care Image

STEMI System of Care

In this course, you’ll see exactly how to use Pulsara’s STEMI module to cut the extra calls, get ECGs where they need to go, and alert the right...

STEMI
Cardiology| ED
Start Course
cardiology, cath lab, ecg, activate, teams, prehospital
Stroke System of Care Image

Stroke System of Care

In this course, you’ll see exactly how to use Pulsara’s Stroke module to cut the extra calls and alert the right people without wasting time. It’s...

Stroke
ED
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neurology, CT, activate, teams, prehospital
Trauma System of Care Image

Trauma System of Care

In this course, you’ll see exactly how to use Pulsara’s Trauma module to cut the extra calls, get images where they need to go, and alert the right...

Trauma
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trauma, teams, prehospital
Behavioral Health EMS Consult & Transport Image

Behavioral Health EMS Consult & Transport

This training series outlines three distinct workflows designed to streamline EMS coordination and transport for behavioral health patients.

Consult & Transfer| Behavioral Health
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Behavioral Health EMS, Direct Consult, Central Collaboration Hub, Virtual Placement Center, Medical Control, Patient Transport, Digital Intake Form, Live Assessment, Bed Availability, Crisis Intervention, EMS Coordination, Receiving Facility
SCENARIOS: Routine Pre-Hospital Workflows & Medical Control Image

SCENARIOS: Routine Pre-Hospital Workflows & Medical Control

This course encompasses standard transport protocols and direct communication between EMS and hospital providers for general medical cases.

Real World Scenarios
ED
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alerts, communication, routine
SCENARIOS: Specialized Consultations & Triage Image

SCENARIOS: Specialized Consultations & Triage

This course covers workflows requiring specific expertise or unique routing that often bypasses the standard Emergency Department intake.

Real World Scenarios
Start Course
consult, bypass ED, spaecialists
SCENARIOS: Time-Critical Specialty Care (Trauma, Cardiac, Neuro) Image

SCENARIOS: Time-Critical Specialty Care (Trauma, Cardiac, Neuro)

This course focuses on high-acuity conditions where rapid activation of specialized teams (Cath Lab, Stroke Team, Trauma Surgeons) is essential.

Real World Scenarios
ED| Cardiology
Start Course
STEMI, stroke, trauma
SCENARIOS: System Operations, Logistics & Disaster Management Image

SCENARIOS: System Operations, Logistics & Disaster Management

This course focuses on the broader management of resources, regional coordination, and complex transport logistics.

Real World Scenarios
Start Course
MCI, wall times, eta