Important Updates for Hospital Users
Who's Impacted?
Everyone.
Workflow Changes?
Yes. These updates will affect your current workflows.
Value?
Yes! These updates will improve team communication.
Launch Date?
JUNE, 2026
Be sure to watch the quick videos to see the updates in action!
Narrative / Notes & Chief Complaint Updates
A new Narrative / Notes card will be added, giving you a dedicated, org-specific space for patient documentation.
The existing Chief Complaint / Notes card will also be refined for exclusive use as the short, primary reason for care, aligning with industry standards.
Watch this first for a quick demo of the updates in action.
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Overview
NEW Narrative / Notes Card
A new Narrative / Notes card gives teams a dedicated place to add more detailed patient information.
KEY FEATURES
Read Access: The information in this field is readable by anyone at any organization that is participating in the patient channel.
Edit Access: Only users from the organization that created a note can edit it.
Organization-Specific: Each organization involved in the patient's care can contribute their own narrative(s) to the channel.
Intended Content: This field is intended for details like medical history, radio report information, vitals, labs, patient condition, and other relevant notes. For faster entry, Voice-to-Text is the recommended method.
Alerting: You have the option to send an alert when a note is added or edited.
Custom Instructions: Organizations can create unique instructions, for each patient type, to guide what should be included based on their specific workflows.
UPDATED Chief Complaint Card
The Chief Complaint / Notes card has been renamed Chief Complaint and is now intended only for the patient’s brief primary concern, such as “abdominal pain,” “headache,” or “chest pain.”
The smaller text field makes it clear this is intended for a brief chief complaint only.
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Why (What's the Value?)
Improved Communication and Visibility:
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Allows each organization to add a unique narrative to the channel.
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Promotes transparency by making the narrative viewable by all, while restricting editing to members of the originating organization.
Clearer Patient Data Capture:
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Separates Chief Complaint from the Narrative / Notes, ensuring each is captured distinctly.
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Achieves better conformity to industry standards by reserving the Chief Complaint field solely for the primary reason the patient is seeking care.
Increased Flexibility for Partners and Users:
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Narrative / Notes provides a location to include instructions to guide users what should be included based on their specific workflows.
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Offers greater flexibility for integration partners to consume the specific data they require (e.g., Chief Complaint only, Narrative/Notes only, or both).
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Pulsara Web Features
In Pulsara Web, Chief Complaint and Narrative / Note info can be viewed from the patient list or the details panel.
Improved Communication and Visibility:
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Allows each organization to add a unique narrative to the channel.
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Promotes transparency by making the narrative viewable by all, while restricting editing to members of the originating organization.
Clearer Patient Data Capture:
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Separates Chief Complaint from the Narrative / Notes, ensuring each is captured distinctly.
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Achieves better conformity to industry standards by reserving the Chief Complaint field solely for the primary reason the patient is seeking care.
Increased Flexibility for Partners and Users:
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Narrative / Notes provides a location to include instructions to guide users what should be included based on their specific workflows.
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Offers greater flexibility for integration partners to consume the specific data they require (e.g., Chief Complaint only, Narrative/Notes only, or both).
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How Does it Work?
Watch the quick video overview to see how these updates will work in the mobile app and in the browser.
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Who's impacted?
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Charge nurses, incident commanders, and hospital staff who need to manage dynamic lists of patients and process high volumes of information simultaneously.
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All people who use Pulsara for creating or updating patient channels using Pulsara Mobile or Web.
- All those who set and view chief complaint and patient narrative / note information.
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Timing & Rollout?
Release Date: This change is targeting release for iOS & Android on June 3rd.
Pulsara Intelligence
Pulsara Intelligence (PI) is a groundbreaking new addition to Pulsara that assists with patient creation.
PI leverages the Narrative / Notes text by extracting text from that field and making suggestions for discrete data to add to a patient channel.
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Overview
The feature uses the text in the Narrative / Notes field to help populate the following:
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First and Last Name,
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Date of Birth,
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Age,
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Gender,
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Condition,
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Vitals,
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Labs,
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Triage Condition Status, and
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Chief Complaint.
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Why (What's the Value?)
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Accelerated and Simplified Patient Creation: The process for creating new patient channels is faster and easier.
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More Detailed Patient Channels: Patient channels will now include a greater amount of data.
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Improved Downstream Workflow: Providing more information upfront assists downstream teams, particularly in patient registration and improved patient care.
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Enhanced Data Utility: Increased patient data supports better process Quality Assurance (QA) and facilitates consumption by integration partners.
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How Does it Work?
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Who's Impacted?
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IMPORTANT: This feature is available to all customers, but is OFF by default. Organization admins may turn on the feature as desired.
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Pulsara Intelligence can by used by anyone who creates patient channels in Pulsara Mobile.
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This will also positively impact downstream teams and integration partners, giving them additional easy-to-access patient information in separate data fields rather than in just one text field.
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Timing & Rollout?
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Release Date: This change is targeting release for iOS & Android on June 3rd.
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This feature is available to all customers, but is OFF by default. Organization admins may turn on the feature as desired.
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Still Have Questions?
Please reach out via our Support Page, or email us at support@pulsara.com.