Mitigate Patient Surge
Pulsara is the healthcare communications and logistics platform that unites teams and technologies during dynamic events. NZHIPC-compliant and video-enabled, Pulsara can be accessed on any smart device for an unlimited number of users.
See how one metro area used Pulsara to combat the communication inefficiencies highlighted by the pandemic.
What happens after the pandemic? Don't spend time, money, and resources implementing a system that will only serve you during specific events like COVID-19. With Pulsara, the same system you use for major stress events is also the one you'll use all day, every day for every other patient type, for everything from behavioural health to STEMI to trauma and beyond.
Through early notification, Pulsara allows teams to adequately prepare for COVID-19 patient arrival, limiting exposure to clinicians and other patients at receiving emergency departments. Hospitals can opt in to further manage A&E and inpatient stays.
Ambulance Services and hospital staff (from rural to urban) can instantly and seamlessly communicate event-based patient information, including one-tap team notifications, image sharing, audio/video calls, estimated time of arrival alerts, etc. right from the Pulsara app.
Quickly start a case, share important details (like the ECG or images from the field) and receive instant feedback as soon as the case is closed.
When your facility is already at capacity, the last thing you need is to be spending your time making multiple phone calls trying to transfer patients. Alternatively, if you have beds available, it should be simple to share that information with those who need it. With Pulsara, gain instant team awareness into available resources at other facilities, and even track individual patients' transfer statuses.
Pulsara provides a deliberate and organised approach to matching hospitals needing to transfer COVID-19 patients to hospitals with capability and capacity to treat them. You can also:
Leverage live video and messaging for medical control scenarios, transporting only the patients who absolutely need to transport to the hospital.
Mitigate and manage patient surge.
Limit clinician exposure and preserve personal protective equipment.
Below is an example of how some regions are currently leveraging Pulsara for COVID-19:
"[In response to COVID-19] Pulsara is being utilized to take 911 responses and perform billable tele-health encounters in lieu of transport to the hospital. This reduces disease exposure and spread, while maintaining revenue for EMS agencies and hospitals."
“Pulsara was really helpful with suspected COVID [and patient triage]… Victoria had quite big [COVID-19] numbers for Australia, and it was really helpful to minimise the risk of having infected patients coming through the ED.”
“The best way to move forward, regardless of COVID-19, is a system-wide approach to advancing our communication. Everybody struggles with all these different modalities and chain links that can break. We see Pulsara as a holistic system of care that we are planning on expanding through the entire patient base, not just isolated to strokes or heart attacks. We’re already working on that and see that as the vision of our near future.”
“[By utilizing Pulsara and our ET3 clinic partner agency], where I have four employees who would normally be staffing two ambulances [they can now handle] the call volume of five ambulances. So suddenly, with the same amount of workforce, I'm able to handle twice as much volume just because we're doing it differently. If you're sitting here wondering, does it actually work? Yes, it actually works. And this model can be an absolute beast if you want it to be.”
“We thought the best way for us to approach COVID infections within our employees was to develop what we called the Employee Health Monitoring program. We used the Pulsara PATIENT platform to connect our employees who were sick, or who had progressing symptoms, or were just worried about how they were feeling with one of our medical doctors… No matter what the need was or how big or how small, we could connect our employees with one of them via Pulsara PATIENT so they could do a face-to-face visit with the employee.”